When you talk with an adviser, you may share a lot of information about yourself and your finances. Your adviser must keep this information safe. To find out how they will protect you, ask your adviser:
- When we meet, will it be in an open public area where others might hear us, or will we meet in private?
- Will anyone else be at our meetings, or be on the line when we talk on the phone? If so, when would this be and why would they be involved?
- Will you take notes when we meet? If so, where will those notes be kept to make sure that they are safe and private?
- Will our discussions ever be recorded? If so, when and why? What will happen to those recordings? Where will they be kept?
- Will I get a written record of what we agreed to, so I can make sure it is accurate?
Remember: It's up to your adviser to keep your personal information safe
But it's a good idea to check that he or she is taking all the proper steps.
Content in this section is provided in partnership with the Investor Education Fund, a non-profit organization promoting financial literacy to Canadians. To find out more go to GetSmarterAboutMoney.ca.