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Press release from Business Wire

Acme Packet Interconnects Calltrade around the Globe

<p class=' bwtextaligncenter'> <i>Acme Packet Net-Net 4500 Session Border Controller Extends Service Reach, Assures Service Quality for International Voice Wholesaler</i> </p>

Tuesday, June 01, 2010

Acme Packet Interconnects Calltrade around the Globe08:30 EDT Tuesday, June 01, 2010 BURLINGTON, Mass. (Business Wire) -- Acme Packet® (NASDAQ: APKT), the leader in session border control solutions, today announced that Switzerland-based competitive operator Calltrade Carrier Services AG has deployed Acme Packet's Net-Net® 4500 session border controller (SBC) for its wholesale VoIP service. Calltrade utilizes the Net-Net SBC at interconnect borders to monitor and enforce service levels, and also to expand its service footprint by using Acme Packet's Net-Net OS signaling mediation and protocol interworking functions to deliver seamless interoperability with other service providers throughout the world. Calltrade is a VoIP services wholesaler that supports a worldwide network of service providers and phone card providers, routing traffic from its various points of presence (POPs) to destinations throughout the world. With a goal of combining high service quality levels with competitive pricing, Calltrade's network operations center constantly monitors network and service status so that it can proactively address quality and/or network issues. Calltrade estimates that its International Interconnect service handles 9 billion call minutes per year. To consistently deliver high subscriber quality-of-experience, Calltrade utilizes Acme Packet's Net-Net SBC transport controls to map signaling and media traffic to distinct VLANs within its POPs. Calltrade also applies rate limiting policies at the Net-Net SBC to protect its core infrastructure against signaling overloads during periodic spikes or extremely busy traffic periods. In addition, Calltrade uses Acme Packet's hardware-assisted QoS measurement capability and accounting functionality to ensure that service is maintained at consistently high levels for all of its customers. To extend its service to a diverse global customer base, Calltrade uses the Net-Net SBC to interwork H.323 and SIP and to resolve SIP interoperability issues between its customers. These capabilities allow Calltrade to increase service revenues by enabling seamless interoperability with other services as well as the wide variety of endpoints. Calltrade also selected Acme Packet because of Acme Packet's professional services organization, which completed the entire project within five weeks, including training Calltrade's technical staff. Calltrade also leveraged Acme Packet's Net-ASSURE services for assistance with the initial SBC configurations. “Acme Packet's overall responsiveness gave them a clear advantage once we decided to move forward with our project,” said Daniel Groth, CEO of Calltrade. “We were impressed with how quickly Acme Packet provided a solution which seamlessly fit our network design requirements and exceeded our expectations.” “Calltrade's selection of the Net-Net SBC reflects the high priority today's service providers place on product capabilities and vendor responsiveness,” said Seamus Hourihan, executive vice president of marketing and product management for Acme Packet. “At the same time, Calltrade's focus on interoperability and service assurance demonstrates their commitment to achieving an international presence as a wholesale provider of first-class VoIP services.” About Acme Packet, Inc. Acme Packet, Inc. (NASDAQ: APKT), the leader in session border control solutions, enables the delivery of trusted, first-class interactive communications—voice, video and multimedia sessions—and data services across IP network borders. Our Net-Net family of session border controllers, multiservice security gateways and session routing proxies supports multiple applications in service provider, enterprise and contact center networks—from VoIP trunking to hosted enterprise and residential services to fixed-mobile convergence. They satisfy critical security, service assurance and regulatory requirements in wireline, cable and wireless networks; and support multiple protocols—SIP, H.323, MGCP/NCS, H.248 and RTSP—and multiple border points—service provider access and interconnect, and enterprise access and trunking. Over 10,000 Acme Packet systems have been deployed by more than 1,035 customers in over 105 countries. They include 90 of the top 100 service providers in the world; and 11 of the Fortune 25. For more information, contact us at +1 781.328.4400, or visit www.acmepacket.com. About Calltrade Calltrade offers premium voice services to Tier 1, Tier 2 and Tier 3 carriers. Calltrade carries traffic from any of our POPs in Zurich, London, Madrid, Paris, Milano, Frankfurt and New York to all different destinations in the world using standard C7 or SIP/H323 protocols. Calltrade maintains a high-quality service combined with a competitive pricing model. Our Network Operation Centre (NOC) constantly monitors the state of the network. Our organizational control mechanisms are enabling us to react immediately in case of any disturbance and are further proof of our high quality of service. Calltrade handled close to 9 billion minutes during the last business year. The company was founded in 1995 and is headquartered in Zurich, Switzerland with all its active equipment. Please visit www.calltrade.ch for more information, or contact Calltrade at finance@calltrade.ch. Acme Packet Safe Harbor Statement Statements contained herein that are not historical fact may be forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. Such forward-looking statements may relate, among other things, to our position in the session border control market, our expected financial and operating results, our ability to establish and maintain intellectual property rights, our ability to build and grow Acme Packet, the benefits and advantages of our products, including any enhancements or new features, services and programs, and our ability to achieve our goals, plans and objectives. Such forward-looking statements do not constitute guarantees of future performance and are subject to a variety of risks and uncertainties that could cause our actual results to differ materially from those anticipated. These include, but are not limited to: difficulties in growing our customer base, difficulties leveraging market opportunities, difficulties providing solutions that meet the needs of customers, poor product sales, long sales cycles, difficulty developing new products, difficulty in relationships with vendors and partners, higher risk in international operations, difficulty managing rapid growth, and increased competition. Additional factors that could cause actual results to differ materially form those projected or suggested in any forward-looking statements are contained in our recent filings with the Securities and Exchange Commission, including those factors discussed under the caption “Risk Factors” in such filings.