The Globe and Mail

Go to the Globe and Mail homepage

Jump to main navigationJump to main content

Press release from CNW Group

Affordable, Reliable, Scalable and Flexible VOIP Service Keeps Small and Medium Businesses Connected on Their Terms

Wednesday, August 03, 2011

Affordable, Reliable, Scalable and Flexible VOIP Service Keeps Small and Medium Businesses Connected on Their Terms09:00 EDT Wednesday, August 03, 2011Primus Canada now offers SIP Trunking nationally TORONTO, Aug. 3, 2011 /CNW/ - Primus Telecommunications Canada Inc., a wholly owned subsidiary of PTGi (Primus Telecommunications Group, Incorporated) (NYSE: PTGI), today announced the availability of a SIP Trunking service for the small and medium business (SMB) market in Canada through Primus Canada Business Services. The cloud based VOIP telephony service is a cost-effective alternative for business customers that want a flexible, reliable and fully scalable service.The new SIP Trunking service is designed for companies that have already invested in PBX systems on their premises, but want a customized service delivery that fits more appropriately with the scale and scope of their company today."Too frequently, small and mid-market companies are told by their service provider that they have to fit into the plans designed for much larger companies, leaving them over served and over charged. Primus Canada has specialized in services for the small and mid-market since our inception, so we understand that these businesses want services that are not only reliable but are also flexible and scalable to meet their needs," said A.J. Byers, Executive Vice President of Business Services. "With SIP Trunking, companies get the voice-calling services they need with enhanced reliability to ensure that their calls are always answered, as well as a flexible and scalable delivery so they can change their service on the fly to meet their evolving needs."OSM Solar Corp. (OSM), a growing company that designs, assembles, manufactures and distributes Photovoltaic Solar panels in Canada, has been using Primus' SIP service on a pilot project for six months."Our company has greatly benefitted from the Primus SIP Trunking," said John Gamble, CEO of OSM. "Whether we need to have calls directed to us while at trade shows internationally, add or remove channels, or change the services, SIP Trunking has enabled us to do so without taxing our limited staff resources. It has also helped us reduce costs so we can focus on investing in the growth of our company."Primus SIP Trunking delivers the following benefits to SMBs:Flexibility: Business can happen from anywhere and Primus SIP Trunking is built to handle this by making it possible for businesses to operate where they want and virtually appear in other markets. The service also puts the control in the hands of the business, allowing changes to Auto-Attendants or moving capacity from one trunk group to another on the fly to quickly adapt to changes in business needs.Reliability: Busy signals, unanswered calls and poor quality reception can greatly harm a business. Primus SIP Trunking delivers built-in disaster recovery and busy overflow to ensure calls are always answered.  Advanced Auto-Attendant also ensures productivity gains by delivering calls where they need to go.  Quality of Service is guaranteed through geographic redundancy and the service can be delivered over a private dedicated circuit.Scalability: SMBs can grow quickly, and Primus SIP Trunking is designed to scale to accommodate these changes. Rather than requiring a company to make choices based on what they may need in five years, the service can be instantly changed to add or remove capacity at any time. With centralized management, companies can bring together both large and small locations to ensure they are all equally accessible. With the value added features, including Auto-Attendant, Voice Mail, Disaster Recovery, and Busy Overflow, companies can better manage their calls and simplify operations.Cost Savings: Available in metered or unmetered options, the service eliminates restrictions from the Primary Rate ISDN (PRI), Basic Rate ISDN (BRI) and Public Switched Telephone Network (PSTN) services, and removes the need for costly moves, adds, or changes. Thanks to the scalability, companies are not restricted to channel size of a PRI and can add more capacity at anytime so they never have to pay for capacity that is not in use. As SIP Trunking operates virtually, companies are not tied to a physical location that requires upkeep. Further, it offers the ability to leverage existing data network capacity for added savings.Primus SIP Trunking is now available for small and medium businesses across Canada. For more information about the service and pricing, please visit www.primus.ca/sipAbout Primus Canada Business ServicesPrimus Canada Business Services is a leading national data centre and managed services solutions provider, offering services that include virtual storage and security, disaster recovery and cloud computing, voice, and IP connectivity solutions to more than 60,000 Canadian companies. Primus Business Services owns and manages seven world-class, state-of-the-art data centres across Canada. Global companies are able to take advantage of PTGi's international presence with data centres in Australia and Brazil. Primus Business Services is a division of Primus Telecommunications Canada Inc. Visit www.primuspbs.ca for more information.About PTGiPTGi (Primus Telecommunications Group, Incorporated) is a leading provider of advanced communication solutions, including broadband Internet, traditional and IP voice, data, mobile services, collocation, hosting, and outsourced managed services to business and residential customers in the United States, Canada, Australia, and Brazil. PTGi is also one of the leading international wholesale service providers to telecommunications carriers worldwide. PTGi owns and operates its own global network of next-generation IP soft switches, media gateways, hosted IP/SIP platforms, broadband infrastructure, fiber capacity, and data centers located in Canada, Australia, and Brazil. Founded in 1994, PTGi is headquartered in McLean, Virginia.For further information: Primus Canada Media Contact: Julie Smithers, APEX Public Relations, jsmithers@apexpr.com, (416) 924-4442 x 240 PTGI Media Contact: Mike Houghton, Communicreate, mhoughton@ptgi.com, (703) 799-7383