The Globe and Mail

Go to the Globe and Mail homepage

Jump to main navigationJump to main content

Press release from Business Wire

Staples Advantage Brings Easy to Business-to-Business E-Commerce with New Website

<p class='bwalignc'> <i>StaplesAdvantage.com Helps Business Customers Consolidate Suppliers and Achieve Savings</i> </p> <p> </p>

Wednesday, November 16, 2011

Staples Advantage Brings Easy to Business-to-Business E-Commerce with New Website08:00 EST Wednesday, November 16, 2011 FRAMINGHAM, Mass. (Business Wire) -- Staples Advantage, the business-to-business division of Staples, Inc., today announced the launch of its new e-commerce site to enable businesses to consolidate suppliers and achieve savings. Through the new business-to-business site, customers have a faster and more intuitive e-commerce experience with access to the industry's most comprehensive source of office solutions. The site offers numerous tools and reports designed to help organizations manage best-in-class procurement programs for a complete business solution. “Businesses are asking for a partner that makes it easy for them to purchase the everyday supplies and strategic services they need to run their business cost effectively,” said Laura Brooks, vice president of business-to-business e-commerce for Staples. “We're driven by the voice of our customers and use it to create innovative solutions that deliver satisfaction. The new site offers customers the ease of a consumer site with the power of a complete procurement program that provides sophisticated solutions for companies of 20 plus employees to Fortune 1,000 enterprise businesses.” New Features and Enhanced Usability According to a commissioned study, “Organizing for eBusiness at Staples,” conducted by Forrester Consulting in December 2010 on behalf of Staples, “Businesses must focus on understanding the customers as never before. They must serve the customer within and across an increasingly diverse set of touch-points in a relevant, precise manner in order to simply meet their new expectations. Technology becomes an enabler of business agility and innovation.” To help make it easy for customers to find everything they need for their business, the new business-to-business e-commerce site offers the following features, and more: Faster and easier search navigation with intuitive product categorization to find products in as little as one or two clicks. Alternative product recommendations designed to support customers' internal programs such as sustainability and supplier diversity. Faster access to previous orders and frequently purchased items on the home page for quick re-order. Enhanced site customization for individual customers with company logos, employee messages and contracted product assortment and pricing. “With multiple locations nationwide and a variety of different business functions to support, we rely on Staples Advantage to make it easy for all our employees to get the quality products and services they need to do their jobs,” said Carol Velasquez, senior manager, procurement for Macerich, a real estate investment trust which focuses on the acquisition, leasing, management, development and redevelopment of regional malls throughout the United States. “The new site achieves this goal and with the breadth of available products we can support every department within our organization, which helps us consolidate multiple vendors and increase efficiency as a whole.” Staples Advantage has a rich history of serving its business customers online for more than a decade, including mid-sized businesses to more than 65 percent of Fortune 100 companies across all industries. With more than $6 billion in sales and 90 percent of its business done online, Staples Advantage is a leader in business-to-business e-commerce. An Array of Office Solutions from One Provider As organizations look to increase savings and consolidate procurement across multiple areas, Staples Advantage offers a full array of office solutions for customers, including: Staples Facility Solutions, a wide assortment of janitorial, cleaning and breakroom supplies. Staples Technology Solutions, a complete array of IT services and products. Business Interiors by Staples, a full-scale furniture and interior design service. Staples Promotional Products, a full-service corporate branding, design and creative marketing solution. Staples Print Solutions, a comprehensive print, label and package management offering. In addition to the new business-to-business e-commerce site, Staples Advantage helps businesses discover how it can deliver much more than office products to support customers' supplier consolidation goals and find new opportunities for savings. Visitors to StaplesAdvantage.com can download case studies, videos, and interactive product galleries. For more information, visit www.StaplesAdvantage.com. About Staples Advantage Staples Advantage, the business-to-business division of Staples, Inc. (Nasdaq: SPLS), serves organizations of 20 or more employees up to the Fortune 1000, including global businesses, local, state and federal government, healthcare organizations and educational institutions. The Staples Advantage one source solution includes comprehensive products and services from office supplies, technology and printing to promotional products, furniture and facility supplies. Dedicated to providing organizations with greater cost savings and improved ordering efficiencies, Staples Advantage provides a customized level of account support and best-in-class customer service. More information is available at http://www.staplesadvantage.com/. About Staples Staples is the world's largest office products company and a trusted source for office solutions. The company provides products, services and expertise in office supplies, copy & print, technology, facilities and breakroom, and furniture. Staples invented the office superstore concept in 1986 and now has annual sales of $25 billion, ranking second in the world in eCommerce sales. With 90,000 associates worldwide, Staples operates in 26 countries throughout North and South America, Europe, Asia and Australia, making it easy for businesses of all sizes, and consumers. The company is headquartered outside Boston. More information about Staples (Nasdaq: SPLS) is available at www.staples.com/media. Follow Staples on Twitter at http://www.twitter.com/staples and on Facebook at http://www.facebook.com/staples. Staples, Inc.Nina Akerley, 508-253-1078Nina.Akerley@Staples.comorOwen Davis, 508-253-8468Owen.Davis@Staples.com