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Press release from Business Wire

eBay Inc. Reports Strong Fourth Quarter and Full Year 2011 Results

<p> <b>Net Income up Double Digits in 2011 on Record Revenue</b> </p> <p> <b>eBay Tightens Range on Three-Year Outlook Reflecting Increased Confidence</b> </p> <p> </p>

Wednesday, January 18, 2012

eBay Inc. Reports Strong Fourth Quarter and Full Year 2011 Results16:15 EST Wednesday, January 18, 2012 SAN JOSE, Calif. (Business Wire) -- eBay Inc., a global commerce platform and payments leader (NASDAQ:EBAY), today reported that revenue for the fourth quarter ended December 31, 2011, increased 35% to $3.4 billion, compared to the same period of 2010. The company reported fourth quarter net income on a GAAP basis of $2.0 billion, or $1.51 per diluted share, and non-GAAP net income of $788.6 million, or $0.60 per diluted share. The year-over-year increase in the fourth quarter GAAP earnings per diluted share was driven primarily by a gain on the sale of the company's remaining investment in Skype. The year-over-year increase in the fourth quarter non-GAAP earnings per diluted share was driven primarily by strong top-line growth and improved productivity partially offset by a higher tax rate. For the full year, revenue increased 27% to $11.7 billion, compared to 2010. The company generated net income on a GAAP basis of $3.2 billion, or $2.46 per diluted share, and non-GAAP net income of $2.7 billion, or $2.03 per diluted share. “We had a strong fourth quarter finish to an excellent year, increasing our confidence in our three-year outlook,” said eBay Inc. President and CEO John Donahoe. “Across eBay, PayPal, GSI and X.commerce, we have a robust portfolio of global commerce platforms and innovative mobile, local and social commerce technology assets. We are well-positioned to compete in the emerging new retail environment, and to help retailers of all sizes grow and engage their customers anytime, anywhere. We are a different eBay today, no longer just an ecommerce leader but a stronger, more diverse global commerce company shaping the future of shopping and payments.” The company's PayPal business continued to expand its leadership position in global payments. PayPal ended the quarter with 106.3 million active registered accounts, a 13% increase year over year. On average, PayPal added a million new accounts every month in 2011. PayPal revenue for the quarter increased 28% year over year driven primarily by continued merchant and consumer adoption as well as increased penetration on eBay. In the fourth quarter, revenue from PayPal's international markets exceeded revenue from the U.S. for the first time, reflecting the company's strong global footprint and growth in emerging markets. PayPal's net total payment volume (TPV) grew 24% to $33.4 billion in the fourth quarter of 2011. The company's mobile payment volume reached $4.0 billion in 2011, more than five times the mobile payment volume in the prior year, as more consumers used their smartphones and tablets to pay online. The company's Marketplaces business also delivered strong fourth quarter performance. Marketplaces revenue for the quarter was up 16% year over year, due primarily to increased buying and selling on our platforms and growth from acquisitions. Gross merchandise volume (GMV), excluding vehicles, increased 10% to $16.5 billion with sold items up 11% globally year over year. U.S. GMV, excluding vehicles, increased 10% year over year, reflecting the success of eBay's tailored shopping experiences, the strong results delivered by eBay's top-rated sellers and the benefits of site enhancements. International GMV, excluding vehicles, increased 9% year over year, driven primarily by stable growth in Europe and improved performance in Asia. eBay mobile reached a record $5 billion transacted through mobile devices during 2011 as increased adoption of eBay's mobile apps and product innovation drove deeper customer engagement across all platforms. The company's GSI business, which was acquired in the second quarter of 2011, contributed $363.6 million in revenue for the fourth quarter. GSI generated $1.4 billion in global ecommerce (GeC) merchandise sales during the quarter, driven by strong performance by top merchants, where same store sales grew 26% year over year, outpacing ecommerce growth rates in the fourth quarter. Fourth Quarter and Full Year 2011 Financial Highlights (presented in millions, except per share data and percentages)                       Fourth QuarterFull Year     2011   2010     Change     2011   2010     ChangeGAAP                                                               Net revenue   $ 3,380     $ 2,495       $ 885   35 %     $ 11,652     $ 9,156       $ 2,496   27 % Net income   $ 1,980     $ 559       $ 1,421   254 %     $ 3,229     $ 1,801       $ 1,428   79 % Earnings per diluted share   $ 1.51     $ 0.42       $ 1.09   260 %     $ 2.46     $ 1.36       $ 1.10   81 % Non-GAAP                                                               Net income   $ 789     $ 684       $ 105   15 %     $ 2,667     $ 2,299       $ 368   16 % Earnings per diluted share   $ 0.60     $ 0.52       $ 0.08   15 %     $ 2.03     $ 1.73       $ 0.30   17 %                       Fourth QuarterFull Year     2011   2010     Change     2011   2010     ChangeBusiness Units                                                               Payments                                                               Net revenue   $ 1,240     $ 971       $ 269   28 %     $ 4,412     $ 3,436       $ 976   28 % Net total payment volume   $ 33,372     $ 26,866       $ 6,506   24 %     $ 118,758     $ 91,956       $ 26,802   29 % Merchant Services   $ 21,959     $ 16,982       $ 4,977   29 %     $ 77,700     $ 57,232       $ 20,468   36 % On eBay   $ 11,413     $ 9,884       $ 1,529   15 %     $ 41,058     $ 34,724       $ 6,334   18 % Marketplaces                                                               Net revenue   $ 1,772     $ 1,524       $ 248   16 %     $ 6,642     $ 5,721       $ 921   16 % Gross merchandise volume (excl. vehicles)   $ 16,490     $ 15,039       $ 1,451   10 %     $ 60,332     $ 53,532       $ 6,800   13 % U.S.   $ 6,157     $ 5,584       $ 573   10 %     $ 22,866     $ 20,416       $ 2,450   12 % International   $ 10,333     $ 9,455       $ 878   9 %     $ 37,466     $ 33,116       $ 4,350   13 % GSI                                                               Net revenue**   $ 364     $ —       $ 364   N/A       $ 590     $ —       $ 590   N/A   GeC Merchandise Sales   $ 1,362     $ —       $ 1,362   N/A       $ 2,046     $ —       $ 2,046   N/A   ** Full year 2011 results reflect net revenue attributable to the GSI segment for the period from June 17, 2011 (the date that the acquisition was completed) through December 31, 2011. Other Selected Financial Results Operating margin — GAAP operating margin decreased to 22.3% for the fourth quarter of 2011 compared to 23.7% for the same period last year. Non-GAAP operating margin decreased to 28.7% for the quarter, compared to 29.5% for the same period last year. The decrease in non-GAAP operating margin was due primarily to the impact of acquisitions and business mix. All three business segment margins increased during the fourth quarter of 2011 with Marketplaces, Payments and GSI generating segment margins of 40.6%, 24.7% and 21.4%, respectively, compared to 38.5%, 19.5% and 2.8%, respectively, in the third quarter of 2011. Taxes — The GAAP effective tax rate for the fourth quarter of 2011 was 19%, compared to 5% for the fourth quarter of 2010. For the fourth quarter of 2011, the non-GAAP effective tax rate was 20% compared to 8% for the fourth quarter of 2010. The increase in the effective tax rate was due primarily to the settlement of uncertain tax positions in the fourth quarter of 2010. Cash flow — The company generated $982 million of operating cash flow and $691 million of free cash flow during the fourth quarter. Stock repurchase program — The company repurchased approximately $250 million of its common stock in the fourth quarter. Cash and cash equivalents and non-equity investments — The company's cash and cash equivalents and non-equity investments portfolio totaled $7.5 billion at December 31, 2011, compared to $7.8 billion at December 31, 2010. Business Outlook First quarter 2012 — eBay expects net revenues in the range of $3,050 - $3,150 million with GAAP earnings per diluted share in the range of $0.37 - $0.38 and non-GAAP earnings per diluted share in the range of $0.50 - $0.51. Full year 2012 — eBay expects net revenues in the range of $13,700 - $14,000 million with GAAP earnings per diluted share in the range of $1.76 - $1.81 and non-GAAP earnings per diluted share in the range of $2.25 - $2.30. Quarterly Conference Call eBay will host a conference call to discuss fourth quarter and full year 2011 results at 2:00 p.m. Pacific Time today. A live webcast of the conference call, together with a slide presentation that includes supplemental financial information and reconciliations of certain non-GAAP measures to their nearest comparable GAAP measures, can be accessed through the company's Investor Relations website at http://investor.ebayinc.com. In addition, an archive of the webcast will be accessible for 90 days through the same link. About eBay Inc. Founded in 1995 in San Jose, Calif., eBay Inc. (NASDAQ:EBAY) is a global commerce platform and payments leader. We do so through eBay, the world's largest online marketplace, which allows users to buy and sell in nearly every country on earth; through PayPal, which enables individuals and businesses to securely, easily and quickly send and receive online payments; and through GSI, which facilitates ecommerce, multichannel retailing and digital marketing for global enterprises. X.commerce brings together the technology assets and developer communities of eBay, PayPal and Magento, an ecommerce platform, to support eBay Inc.'s mission of enabling commerce. We also reach millions through specialized marketplaces such as StubHub, the world's largest ticket marketplace, and eBay classifieds sites, which together have a presence in more than 1,000 cities around the world. For more information about the company and its global portfolio of online brands, visit www.ebayinc.com. Non-GAAP Financial Measures This press release includes the following financial measures defined as “non-GAAP financial measures” by the Securities and Exchange Commission, or SEC: non-GAAP net income, non-GAAP earnings per diluted share, non-GAAP operating margin, non-GAAP effective tax rate and free cash flow. These measures may be different from non-GAAP financial measures used by other companies. The presentation of this financial information, which is not prepared under any comprehensive set of accounting rules or principles, is not intended to be considered in isolation or as a substitute for the financial information prepared and presented in accordance with generally accepted accounting principles. For a reconciliation of these non-GAAP financial measures to the nearest comparable GAAP measures, see “Business Outlook,” “Non-GAAP Measures of Financial Performance,” “Reconciliation of GAAP Operating Margin to Non-GAAP Operating Margin,” “Reconciliation of GAAP Net Income to Non-GAAP Net Income,” “Reconciliation of GAAP Effective Tax Rate to Non-GAAP Effective Tax Rate” and “Reconciliation of Operating Cash Flow to Free Cash Flow” included in this press release. Forward-Looking Statements This press release contains forward-looking statements relating to, among other things, the future performance of eBay and its consolidated subsidiaries that are based on the company's current expectations, forecasts and assumptions and involve risks and uncertainties. These statements include, but are not limited to, statements regarding expected financial results for the first quarter and full year 2012, the company's three-year outlook and the future growth in the Payments, Marketplaces and GSI businesses. The company's actual results could differ materially from those predicted or implied and reported results should not be considered as an indication of future performance. Factors that could cause or contribute to such differences include, but are not limited to: changes in political, business and economic conditions, including any European economic downturn or crisis and any conditions that affect ecommerce growth; fluctuations in foreign currency exchange rates; the company's ability to profitably integrate, manage and grow businesses that have been acquired recently or may be acquired in the future, including GSI; the company's need to increasingly achieve growth from its existing users, particularly in its more established markets; the company's ability to deal with the increasingly competitive ecommerce environment, including competition for its sellers from other trading sites and other means of selling, and competition for its buyers from other merchants, online and offline; the company's need to manage an increasingly large enterprise with a broad range of businesses of varying degrees of maturity and in many different geographies; the effect of management changes and business initiatives; the company's need and ability to manage other regulatory, tax and litigation risks as its services are offered in more jurisdictions and applicable laws become more restrictive; any changes the company may make to its product offerings; the competitive, regulatory, credit card association-related and other risks specific to PayPal and Bill Me Later, especially as PayPal continues to expand geographically and grow its open platform initiative and as new laws and regulations related to financial services companies come into effect; the company's ability to timely upgrade and develop its systems, infrastructure and customer service capabilities, including GSI's v.11 initiative, at reasonable cost; and the company's ability to maintain site stability and performance on all of its sites while adding new products and features in a timely fashion. The forward-looking statements in this release do not include the potential impact of any acquisitions or divestitures that may be announced and/or completed after the date hereof. More information about factors that could affect the company's operating results is included under the captions “Risk Factors” and “Management's Discussion and Analysis of Financial Condition and Results of Operations” in the company's most recent annual report on Form 10-K and subsequent quarterly reports on Form 10-Q, copies of which may be obtained by visiting the company's Investor Relations website at http://investor.ebayinc.com or the SEC's website at www.sec.gov. Undue reliance should not be placed on the forward-looking statements in this release, which are based on information available to the company on the date hereof. eBay assumes no obligation to update such statements.     eBay Inc.Unaudited Condensed Consolidated Balance Sheet   December 31,2011December 31,2010(In thousands)   ASSETS Current assets: Cash and cash equivalents $ 4,691,101 $ 5,577,411 Short-term investments 1,238,301 1,045,403 Accounts receivable, net 681,593 454,366 Loans and interest receivable, net 1,501,473 956,189 Funds receivable and customer accounts 3,967,550 2,550,731 Other current assets   581,436   481,238 Total current assets 12,661,454 11,065,338 Long-term investments 2,452,763 2,492,012 Property and equipment, net 1,986,216 1,523,333 Goodwill 8,364,989 6,193,163 Intangible assets, net 1,406,380 540,711 Other assets   448,416   189,205 Total assets $ 27,320,218 $ 22,003,762 LIABILITIES AND STOCKHOLDERS' EQUITY Current liabilities: Short-term debt $ 564,601 $ 300,000 Accounts payable 283,102 184,963 Funds payable and amounts due to customers 3,967,550 2,550,731 Accrued expenses and other current liabilities 1,510,836 1,343,888 Deferred revenue 110,429 96,464 Income taxes payable   297,686   40,468 Total current liabilities 6,734,204 4,516,514 Deferred and other tax liabilities, net 1,072,951 645,457 Long-term debt 1,525,047 1,494,227 Other liabilities   58,137   45,385 Total liabilities   9,390,339   6,701,583   Total stockholders' equity   17,929,879   15,302,179 Total liabilities and stockholders' equity $ 27,320,218 $ 22,003,762   eBay Inc.Unaudited Condensed Consolidated Statement of Income     Three Months Ended December 31,Year Ended December 31,2011   20102011   2010(In thousands, except per share amounts)   Net revenues (2) $ 3,380,010 $ 2,495,350 $ 11,651,654 $ 9,156,274 Cost of net revenues (1) 1,034,432   702,473   3,460,184   2,564,667   Gross profit 2,345,578   1,792,877   8,191,470   6,591,607   Operating expenses: Sales and marketing (1) 671,822 538,765 2,435,048 1,946,815 Product development (1) 344,250 246,175 1,235,171 908,434 General and administrative (1) 345,987 278,878 1,364,221 1,079,383 Provision for transaction and loan losses 145,015 96,215 516,656 392,240 Amortization of acquired intangible assets 85,396 41,623 267,374 189,727 Restructuring (7 ) 1,000   (489 ) 21,437   Total operating expenses 1,592,463   1,202,656   5,817,981   4,538,036   Income from operations (2) 753,115 590,221 2,373,489 2,053,571 Interest and other income (expense), net 1,682,086   (2,816 ) 1,536,557   44,876   Income before income taxes 2,435,201 587,405 3,910,046 2,098,447 Provision for income taxes (455,589 ) (28,218 ) (680,659 ) (297,486 ) Net income $ 1,979,612   $ 559,187   $ 3,229,387   $ 1,800,961   Net income per share: Basic $ 1.54   $ 0.43   $ 2.50   $ 1.38   Diluted $ 1.51   $ 0.42   $ 2.46   $ 1.36   Weighted average shares: Basic 1,288,525   1,302,239   1,292,775   1,305,593   Diluted 1,308,467   1,325,659   1,312,950   1,327,417       (1) Includes stock-based compensation as follows: Cost of net revenues $ 13,287 $ 12,648 $ 55,924 $ 48,764 Sales and marketing 31,430 26,178 131,800 106,208 Product development 31,913 25,457 122,691 101,001 General and administrative 34,626   29,377   146,773   125,519   $ 111,256   $ 93,660   $ 457,188   $ 381,492   (2) For the three-month period ended December 31, 2011, foreign currency movements relative to the U.S. dollar, including the impact of any effective hedging activities, negatively impacted net revenues by approximately $11.7 million and positively impacted operating income by approximately $1.2 million compared to the same period of the prior year. For the year ended 2011, foreign currency movements relative to the U.S. dollar, including the impact of any effective hedging activities, positively impacted net revenues by approximately $202.4 million and positively impacted operating income by approximately $63.2 million compared to the same period of the prior year.   eBay Inc.Unaudited Condensed Consolidated Statement of Cash Flows         Three Months Ended December 31,Year Ended December 31,2011201020112010(In thousands) Cash flows from operating activities: Net income $ 1,979,612 $ 559,187 $3,229,387 $ 1,800,961 Adjustments: Provision for transaction and loan losses 145,015 96,215 516,656 392,240 Depreciation and amortization 272,553 192,288 939,953 762,465 Stock-based compensation 111,256 93,660 457,188 381,492 Investment gains, net (1,667,630 ) — (1,484,529 ) — Changes in assets and liabilities, net of acquisition effects   141,454     (87,345 ) (384,981 )   (591,398 ) Net cash provided by operating activities   982,260     854,005   3,273,674     2,745,760   Cash flows from investing activities: Purchases of property and equipment, net (291,647 ) (197,467 ) (963,498 ) (723,912 ) Changes in principal loans receivable, net (332,411 ) (241,486 ) (586,508 ) (379,730 ) Purchases of investments (406,584 ) (620,872 ) (2,290,183 ) (2,643,514 ) Maturities and sales of investments 298,472 252,684 1,596,064 1,436,207 Acquisitions, net of cash acquired (67,933 ) (83,568 ) (3,223,055 ) (90,568 ) Proceeds from the sale of Skype 2,269,146 — 2,269,146 — Repayment of Skype note receivable — — — 125,000 Other   (7,010 )   (1,029 ) (108,828 )   (5,953 ) Net cash provided by (used in) investing activities   1,462,033     (891,738 ) (3,306,862 )   (2,282,470 ) Cash flows from financing activities: Proceeds from issuance of common stock 54,490 116,675 242,210 235,527 Repurchases of common stock (249,854 ) (413,406 ) (1,063,986 ) (711,068 ) Excess tax benefits from stock-based compensation 14,224 15,242 79,681 41,891 Tax withholdings related to net share settlements of restricted stock awards and units (16,871 ) (13,721 ) (147,130 ) (120,646 ) Net borrowings (repayments) under commercial paper program (450,000 ) 300,000 250,000 300,000 Proceeds from issuance of long-term debt — 1,488,702 — 1,488,702 Repayment of acquired debt — — (199,271 ) — Funds receivable and customer accounts (672,441 ) (57,875 ) (1,368,501 ) (392,786 ) Funds payable and amounts due to customers   672,441     57,875   1,368,501     392,786   Net cash provided by (used in) financing activities   (648,011 )   1,493,492   (838,496 )   1,234,406   Effect of exchange rate changes on cash and cash equivalents   (104,131 )   (59,255 ) (14,626 )   (120,103 ) Net (decrease) increase in cash and cash equivalents 1,692,151 1,396,504 (886,310 ) 1,577,593 Cash and cash equivalents at beginning of period   2,998,950     4,180,907   5,577,411     3,999,818   Cash and cash equivalents at end of period $ 4,691,101   $ 5,577,411   $ 4,691,101     $ 5,577,411     eBay Inc.Unaudited Summary of Consolidated Net Revenues           Net Revenues by TypeThree Months EndedDecember 31,September 30,June 30,March 31,December 31,2011   2011   2011   2011   2010Net transaction revenues (In thousands, except percentages) Marketplaces $ 1,443,253 $ 1,353,660 $ 1,349,640 $ 1,284,755 $ 1,259,179 Current quarter vs prior quarter7%—%5%2%6%Current quarter vs prior year quarter15%14%14%10%3%Percent of Marketplaces revenue from international57%56%56%56%57%   Payments 1,156,659 1,032,816 991,118 942,709 926,161 Current quarter vs prior quarter12%4%5%2%16%Current quarter vs prior year quarter25%29%29%23%22%Percent of Payments revenue from international55%53%52%50%51%   GSI (1) 295,155 148,444 16,060 N/A N/A Current quarter vs prior quarter99% N/A N/A Percent of GSI revenue from international   3%     3%     5%             Total net transaction revenues 2,895,067 2,534,920 2,356,818 2,227,464 2,185,340 Current quarter vs prior quarter14%8%6%2%10%Current quarter vs prior year quarter32%28%21%15%5%   Marketing services and other revenues   Marketplaces 328,910 299,246 313,799 268,507 264,996 Current quarter vs prior quarter10%(5)%17%1%17%Current quarter vs prior year quarter24%33%45%26%9%Percent of Marketplaces revenue from international72%74%74%74%69%   Payments 82,931 74,386 81,878 49,638 45,014 Current quarter vs prior quarter11%(9)%65%10%12%Current quarter vs prior year quarter84%84%77%16%17%Percent of Payments revenue from international17%9%6%9%10%   GSI (1) 68,452 54,174 7,779 N/A N/A Current quarter vs prior quarter26% N/A N/A Percent of GSI revenue from international—%—%—%   Corporate and other   4,650       3,035       N/A       N/A       N/A   Total marketing services and other revenues 484,943 430,841 403,456 318,145 310,010 Current quarter vs prior quarter13%7%27%3%17%Current quarter vs prior year quarter56%62%54%24%7%                             Total net revenues $ 3,380,010     $ 2,965,761     $ 2,760,274     $ 2,545,609     $ 2,495,350   Current quarter vs prior quarter14%7%8%2%11%Current quarter vs prior year quarter35%32%25%16%5%           Net Revenues by Geography (2)Three Months EndedDecember 31,September 30,June 30,March 31,December 31,2011   2011   2011   2011   2010 (In thousands, except percentages) U.S. net revenues $ 1,665,476 $ 1,427,811 $ 1,249,303 $ 1,141,051 $ 1,119,642 Current quarter vs prior quarter17%14%9%2%6%Current quarter vs prior year quarter49%35%21%14%7%Percent of total49%48%45%45%45%   International net revenues 1,714,534 1,537,950 1,510,971 1,404,558 1,375,708 Current quarter vs prior quarter11%2%8%2%15%Current quarter vs prior year quarter25%29%28%18%4%Percent of total51%52%55%55%55%                             Total net revenues $ 3,380,010     $ 2,965,761     $ 2,760,274     $ 2,545,609     $ 2,495,350   Current quarter vs prior quarter14%7%8%2%11%Current quarter vs prior year quarter35%32%25%16%5% (1) Net revenue attributable to the GSI segment for the three months ended June 30, 2011, reflects net revenues for the period from June 17, 2011 (the date that the acquisition was completed) to June 30, 2011. (2) Revenues are attributed to U.S. and international geographies primarily based upon the country in which the seller, payment recipient, customer, website that displays advertising, or other service provider, as the case may be, is located.   eBay Inc.Unaudited Payments Supplemental Operating Data     Three Months EndedDecember 31,   September 30,   June 30,   March 31,   December 31,2011   2011   2011   2011   2010 (In millions, except percentages) Active registered accounts (1) 106.3 103.0 100.3 97.7 94.4 Current quarter vs prior quarter3%3%3%3%4%Current quarter vs prior year quarter13%14%15%16%17%   Net number of payments (2) 548.1 459.2 432.0 424.6 421.1 Current quarter vs prior quarter19%6%2%1%18%Current quarter vs prior year quarter30%29%29%26%28%   Net total payment volume (3) $ 33,372 $ 29,282 $ 28,742 $ 27,362 $ 26,866 Current quarter vs prior quarter14%2%5%2%20%Current quarter vs prior year quarter24%31%34%28%26%Merchant Services net total payment volume as % of net total payment volume66%66%66%64%63%   Transaction rates Take rate 3.71 % 3.78 % 3.73 % 3.63 % 3.61 % Transaction expense 1.04 % 1.14 % 1.11 % 1.11 % 1.11 % Loss rate 0.27 % 0.31 % 0.25 % 0.21 % 0.20 % Transaction margin (4) 64.8 % 61.5 % 63.6 % 63.7 % 63.5 %   Loan portfolio rates Risk adjusted margin (5) 16.9 % 18.0 % 16.5 % 14.7 % 14.4 % Net charge-off rate (6) 4.4 % 4.3 % 4.4 % 4.9 % 6.1 % 90-day delinquency rate (7) 2.4 % 2.6 % 2.2 % 2.2 % 2.4 % (1) All registered accounts that successfully sent or received at least one payment or payment reversal through the PayPal system or Bill Me Later accounts that are currently able to transact and that received a statement within the last 12 months. (2) Number of payments, net of payment reversals, successfully completed through our Payments networks and Zong, excluding PayPal's payments gateway business, and on Bill Me Later accounts during the quarter. (3) Total dollar volume of payments, net of payment reversals, successfully completed through our Payments networks and Zong, excluding PayPal's payment gateway business, and on Bill Me Later accounts during the period. (4) Transaction Margin calculation has been adjusted to include total revenues (including revenue from credit) less transaction expense (including credit cost of funds) less transaction loss (including credit loan losses), divided by global take rate (based on global total revenues divided by total TPV). (5) The risk adjusted margin represents the annualized ratio of Bill Me Later revenue, excluding contra-revenue incentives to customers or merchants, less cost of funds, and less net credit and fraud losses relative to average loans receivable for the quarter. (6) Net charge-off rate represents the annualized ratio of Bill Me Later net credit losses relative to average loans receivable for the quarter. (7) 90-day delinquency rate is the ratio of Bill Me Later end of period account balances that have missed three or more consecutive payments relative to total ending loan receivables.   eBay Inc.Unaudited eBay Marketplaces Supplemental Operating Data           Three Months EndedDecember 31,September 30,June 30,March 31,December 31,2011   2011   2011   2011   2010 (In millions, except percentages) Active Users (1) 100.4 98.7 97.2 95.9 94.5 Current quarter vs prior quarter2%2%1%1%1%Current quarter vs prior year quarter6%6%6%5%5%   Gross Merchandise Volume (excluding vehicles) (2) $ 16,490 $ 14,666 $ 14,680 $ 14,496 $ 15,039 Current quarter vs prior quarter12%—%1%(4)%19%Current quarter vs prior year quarter10%16%17%8%6%   Vehicles Gross Merchandise Volume (3) $ 1,864 $ 2,149 $ 2,238 $ 2,050 $ 1,920 Current quarter vs prior quarter(13)%(4)%9%7%(11)%Current quarter vs prior year quarter(3)%—%2%1%(8)%   Fixed Price Trading (4) as % of total gross merchandise volume64%63%62%61%62%   eBay's classifieds websites and Shopping.com are not included in these metrics. (1) All users, excluding users of Half.com, StubHub, and our Korean subsidiaries (Gmarket and eBay Auction Co.), who bid on, bought, listed or sold an item within the previous 12-month period. Users may register more than once, and as a result, may have more than one account. (2) Total value of all successfully closed items between users on eBay Marketplaces trading platforms during the quarter, regardless of whether the buyer and seller actually consummated the transaction, excluding vehicles gross merchandise volume. (3) Total value of all successfully closed vehicle transactions between users on eBay Marketplaces trading platforms during the quarter, regardless of whether the buyer and seller actually consummated the transaction. (4) Primarily, total gross merchandise volume related to eBay's “Buy It Now” feature on eBay Marketplaces trading platforms relative to total gross merchandise volume during the quarter.   eBay Inc.Unaudited GSI Supplemental Operating Data         Three Months EndedDecember 31,September 30,   June 30,March 31,December 31,2011   2011   2011 (1)   20112010 (In millions, except percentages) GeC Merchandise Sales (2) $ 1,362 $ 608 $ 76 N/A N/A (1) Reflects the period from June 17, 2011 (the date that the acquisition was completed) to June 30, 2011. (2) Represents the retail value of all sales transactions, inclusive of freight charges and net of allowance for returns and discounts, which flow through the GSI ecommerce services platform, whether we record the full amount of such transaction as a product sale or a percentage of such transaction as a service fee. eBay Inc.Business Outlook(In Millions, Except Per Share Amounts)The guidance figures provided below and elsewhere in this press release are forward-looking statements, reflect a number of estimates, assumptions and other uncertainties, and are approximate in nature because eBay's future performance is difficult to predict. Such guidance is based on information available on the date of this press release, and eBay assumes no obligation to update it. eBay's future performance involves risks and uncertainties, and the company's actual results could differ materially from the information below and elsewhere in this press release. Some of the factors that could affect the company's operating results are set forth under the caption “Forward-Looking Statements” above in this press release. More information about factors that could affect eBay's operating results is included under the captions “Risk Factors” and “Management's Discussion and Analysis of Financial Condition and Results of Operations” in its most recent annual report on Form 10-K and subsequent quarterly reports on Form 10-Q, copies of which may be obtained by visiting the company's investor relations website at http://investor.ebayinc.com or the SEC's website at www.sec.gov.     Three Months EndedMarch 31, 2012(In millions, except per share amounts)GAAPNon-GAAP (a)Net Revenue $3,050 - $3,150 $3,050 - $3,150 Diluted EPS $0.37 - $0.38 $0.50 - $0.51     Twelve Months EndedDecember 31, 2012(In millions, except per share amounts)GAAPNon-GAAP (b)Net Revenue $13,700 - $14,000 $13,700 - $14,000 Diluted EPS $1.76 - $1.81 $2.25 - $2.30 (a) Estimated non-GAAP amounts above for the three months ending March 31, 2012, reflect adjustments that exclude the estimated amortization of acquired intangible assets of approximately $95-$105 million, estimated stock-based compensation expense and employer payroll taxes on stock-based compensation expense of approximately $140-$150 million and the accretion of a note receivable of approximately $5 million as well as the related tax impact. (b) Estimated non-GAAP amounts above for the twelve months ending December 31, 2012, reflect adjustments that exclude the estimated amortization of acquired intangible assets of approximately $390-$410 million, estimated stock-based compensation expense and employer payroll taxes on stock-based compensation expense of approximately $570-$625 million and the accretion of a note receivable of approximately $20 million as well as the related tax impact. eBay Inc.Non-GAAP Measures of Financial Performance To supplement the company's condensed consolidated financial statements presented in accordance with generally accepted accounting principles, or GAAP, eBay uses non-GAAP measures of certain components of financial performance. These non-GAAP measures include non-GAAP net income, non-GAAP earnings per diluted share, non-GAAP operating margin, non-GAAP effective tax rate, and free cash flow. These non-GAAP measures are not in accordance with, or an alternative to, measures prepared in accordance with GAAP and may be different from non-GAAP measures used by other companies. In addition, these non-GAAP measures are not based on any comprehensive set of accounting rules or principles. Non-GAAP measures have limitations in that they do not reflect all of the amounts associated with eBay's results of operations as determined in accordance with GAAP. These measures should only be used to evaluate eBay's results of operations in conjunction with the corresponding GAAP measures. Reconciliation to the nearest GAAP measure of all non-GAAP measures included in this press release can be found in the tables included in this press release. These non-GAAP measures are provided to enhance investors' overall understanding of the company's current financial performance and the company's prospects for the future. Specifically, the company believes the non-GAAP measures provide useful information to both management and investors by excluding certain expenses, gains and losses or net purchases of property and equipment, as the case may be, that may not be indicative of its core operating results and business outlook. In addition, because eBay has historically reported certain non-GAAP results to investors, the company believes that the inclusion of non-GAAP measures provides consistency in the company's financial reporting. For its internal budgeting process, and as discussed further below, eBay's management uses financial measures that do not include stock-based compensation expense, employer payroll taxes on stock-based compensation, amortization or impairment of acquired intangible assets, impairment of goodwill, significant gains or losses from the disposal/acquisition of a business, restructuring-related charges and the income taxes associated with the foregoing. In addition to the corresponding GAAP measures, eBay's management also uses the foregoing non-GAAP measures in reviewing the financial results of eBay. eBay excludes the following items from non-GAAP net income, non-GAAP earnings per diluted share, non-GAAP operating margin and non-GAAP effective tax rate: Stock-based compensation expense. This expense consists of expenses for stock options, restricted stock and employee stock purchases. eBay excludes stock-based compensation expenses from its non-GAAP measures primarily because they are non-cash expenses that management does not believe are reflective of ongoing operating results. eBay also excludes its proportionate share of Skype's stock-based compensation expense. Employer payroll taxes on stock-based compensation. This amount is dependent on eBay's stock price and the timing and size of exercises by employees of their stock options and the vesting of their restricted stock, over which management has limited to no control, and as such management does not believe it correlates to eBay's operation of the business. Amortization or impairment of acquired intangible assets, impairment of goodwill and significant gains or losses and transaction expenses from the acquisition or disposal of a business. eBay incurs amortization or impairment of acquired intangible assets and goodwill in connection with acquisitions and may incur significant gains or losses from the acquisition or disposal of a business and therefore excludes these amounts from its non-GAAP measures. eBay also excludes its proportionate share of Skype's amortization of acquired intangibles expense. eBay also settled a legal exposure in conjunction with the acquisition of a business and excludes this settlement payment. In addition, eBay's results are also impacted by hedge transactions related to unique movements of cash from significant business acquisitions or dispositions. eBay excludes the impact of the accretion of a note receivable associated with the disposal of certain businesses. eBay excludes these items because management does not believe they correlate to the ongoing operating results of eBay's business. Restructuring. These charges consist of expenses for employee severance and other exit and disposal costs. eBay excludes restructuring charges primarily because management does not believe they are reflective of ongoing operating results. Income taxes associated with certain non-GAAP entries. This amount is used to present stock-based compensation and the other amounts described above on an after-tax basis consistent with the presentation of non-GAAP net income. In addition to the non-GAAP measures discussed above, eBay also uses free cash flow. Free cash flow represents operating cash flows less net purchases of property and equipment. eBay considers free cash flow to be a liquidity measure that provides useful information to management and investors about the amount of cash generated by the business after the purchases of property, buildings, and equipment, which can then be used to, among other things, invest in eBay's business, make strategic acquisitions, and repurchase stock. A limitation of the utility of free cash flow as a measure of financial performance is that it does not represent the total increase or decrease in the company's cash balance for the period.         eBay Inc.Reconciliation of GAAP Operating Margin to Non-GAAP Operating Margin   Three Months EndedYear EndedDecember 31,December 31,December 31,December 31,2011   20102011   2010 (In thousands, except percentages) GAAP operating income $ 753,115 $ 590,221 $ 2,373,489 $ 2,053,571 Stock-based compensation expense 111,256 93,660 457,188 381,492 Employer payroll taxes on stock-based compensation 1,167 1,565 17,334 13,845 Acquisition related transaction expenses 793 — 58,070 — Amortization of acquired intangible assets within cost of net revenues 19,781 8,660 61,039 40,156 Amortization of acquired intangible assets within operating expenses 85,396 41,623 267,374 189,727 Restructuring   (7 )   1,000     (489 )   21,437   Non-GAAP operating income $ 971,501   $ 736,729   $ 3,234,005   $ 2,700,228   Non-GAAP operating margin   28.7 %   29.5 %   27.8 %   29.5 %         Reconciliation of GAAP Net Income to Non-GAAP Net Income   Three Months EndedYear EndedDecember 31,December 31,December 31,December 31,2011201020112010 (In thousands, except per share amounts) GAAP net income $ 1,979,612 $ 559,187 $ 3,229,387 $ 1,800,961 Stock-based compensation expense 111,256 93,660 457,188 381,492 Employer payroll taxes on stock-based compensation 1,167 1,565 17,334 13,845 Acquisition related transaction expense 793 —   58,070 — Amortization of acquired intangible assets within cost of net revenues 19,781 8,660   61,039 40,156 Amortization of acquired intangible assets within operating expenses 85,396 41,623 267,374 189,727 Restructuring (7 ) 1,000 (489 ) 21,437 Amortization of intangibles and stock-based compensation for Skype — 12,636 43,098 35,809 Gain from the acquisition of a business — — (73,400 ) — Accretion of note receivable (4,321 ) — (8,270 ) — Sale of Skype and transaction related items (1,664,079 ) — (1,664,079 ) 18,048 Loss on divested business — — 256,501 — Income taxes associated with certain non-GAAP entries   259,024     (34,546 )   23,006     (202,759 ) Non-GAAP net income $ 788,622 $ 683,785 $ 2,666,759 $ 2,298,716   Diluted net income per share: GAAP $ 1.51   $ 0.42   $ 2.46   $ 1.36   Non-GAAP $ 0.60   $ 0.52   $ 2.03   $ 1.73   Shares used in GAAP and non-GAAP diluted net income per-share calculation   1,308,467     1,325,659     1,312,950     1,327,417           Reconciliation of GAAP Effective Tax Rate to Non-GAAP Effective Tax Rate   Three Months EndedYear EndedDecember 31,December 31,December 31,December 31,2011201020112010 (In thousands, except percentages) GAAP provision for income taxes (a) $ 455,589 $ 28,218 $ 680,659 $ 297,486 Income taxes associated with certain non-GAAP entries   (259,024 )   34,546     (23,006 )   202,759   Non-GAAP provision for income taxes (b) $ 196,565   $ 62,764   $ 657,653   $ 500,245     GAAP income before income taxes (c) $ 2,435,201 $ 587,405 $ 3,910,046 $ 2,098,447 Stock-based compensation expense 111,256 93,660 457,188 381,492 Employer payroll taxes on stock-based compensation 1,167 1,565 17,334 13,845 Acquisition related transaction expense 793 — 58,070 — Amortization of acquired intangible assets within cost of net revenues 19,781 8,660 61,039 40,156 Amortization of acquired intangible assets within operating expenses 85,396 41,623 267,374 189,727 Restructuring (7 ) 1,000 (489 ) 21,437 Amortization of intangibles and stock-based compensation for Skype — 12,636 43,098 35,809 Gain from the acquisition of a business — — (73,400 ) — Accretion of note receivable (4,321 ) — (8,270 ) — Sale of Skype and transaction related items (1,664,079 ) — (1,664,079 ) 18,048 Loss on divested business   —     —     256,501     —   Non-GAAP income before income taxes (d) $ 985,187   $ 746,549   $ 3,324,412   $ 2,798,961     GAAP effective tax rate (a/c)   19 %   5 %   17 %   14 %   Non-GAAP effective tax rate (b/d)   20 %   8 %   20 %   18 %       Reconciliation of Operating Cash Flow to Free Cash Flow   Three Months EndedYear EndedDecember 31,December 31,December 31,December 31,2011201020112010 (In thousands) Net cash provided by operating activities $ 982,260 $ 854,005 $ 3,273,674 $ 2,745,760 Less: Purchases of property and equipment, net   (291,647 )   (197,467 )   (963,498 )   (723,912 ) Free cash flow $ 690,613   $ 656,538   $ 2,310,176   $ 2,021,848   Investor Relations Contact:Tracey Ford, 408-376-7205Media Relations Contact:John Pluhowskipress@ebay.comInvestor Information Request: 408-376-7493Company News: http://www.ebayinc.com/newsInvestor Relations website: http://investor.ebayinc.com