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Press release from PR Newswire

United and Continental Offer Options to Customers Affected by Chicago and Midwest Weather

Thursday, February 23, 2012

United and Continental Offer Options to Customers Affected by Chicago and Midwest Weather14:05 EST Thursday, February 23, 2012CUSTOMERS TRAVELING TO, FROM or through impacted cities MAY RESCHEDULE WITHOUT PENALTY ON UNITED.COM OR CONTINENTAL.COMCHICAGO, Feb. 23, 2012 /PRNewswire/ -- United Continental Holdings, Inc. (NYSE: UAL) today announced travel options for United and Continental customers whose flight plans may be disrupted by severe winter weather impacting the Midwest region. Weather conditions will lead to the delay or cancellation of certain flights into and out of Chicago O'Hare International Airport and Cleveland Hopkins International Airport. The weather will also affect travel to, from or through other cities in the Midwest.  Checking Flight Status and Changing Travel PlansCustomers on flights to, from or through impacted cities in the Midwest region from Feb. 23 through Feb. 24 may reschedule their itineraries for travel no later than Feb. 27 with a one-time date or time change, and the airlines will waive the change fees. Customers may request refunds in the original form of payment for canceled flights. Find complete details and eligible travel dates at and Customers may change travel plans quickly and conveniently via or Customers should continue to manage their reservations on the respective carrier's website from which they purchased their ticket. Customers may also book a new reservation, change an existing reservation or check flight status by calling United Reservations at 800-UNITED-1 or Continental Reservations at 800-525-0280 or their travel agent. About United Continental Holdings, Inc.United Continental Holdings, Inc. (NYSE: UAL) is the holding company for both United Airlines and Continental Airlines. Together with United Express, Continental Express and Continental Connection, these airlines operate an average of 5,656 flights a day to 376 airports on six continents from their hubs in Chicago, Cleveland, Denver, Guam, Houston, Los Angeles, New York/Newark Liberty, San Francisco, Tokyo and Washington, D.C. United and Continental are members of Star Alliance, which offers more than 21,000 daily flights to 1,290 airports in 189 countries. United and Continental's more than 80,000 employees reside in every U.S. state and in many countries around the world. For more information about United Continental Holdings, Inc., go to For more information about the airlines, see and or follow United on Twitter and Facebook.SOURCE United Continental Holdings, Inc.For further information: United Continental Holdings, Inc. Worldwide Media Relations, +1-312-997-8640,