Press release from Business Wire
CSC Launches Unified Communications as a Service in Canada
<p class='bwalignc'> <i>Cisco's Collaboration Portfolio Provides Turnkey Managed Service for Global Enterprises</i> </p> <p class='bwalignc'> </p>
Thursday, April 12, 2012
CSC Launches Unified Communications as a Service in Canada08:30 EDT Thursday, April 12, 2012
FALLS CHURCH, Va. (Business Wire) -- CSC (NYSE: CSC) today announced a Unified Communications as a Service
(UCaaS) offering based on Cisco's Hosted
Collaboration Solution in the Canadian market. This offering is the
latest standard managed service addition to CSC's unified communications
and collaboration (UCC) solutions suite.
Developed in close collaboration with Cisco, and complemented by CSC's
multi-platform integration, CSC's UCaaS solution enhances clients'
productivity and accelerates business processes and decision making
while lowering costs. UCaaS builds on CSC's existing capability to
provide custom, outsourced UCC solutions, serving as the underlying
platform for the full range of collaboration capabilities and services
offering clients communication and collaboration flexibility as their
businesses grow and change.
The hosted unified communications service allows businesses to bring
converged voice, mobile and data services to every desktop in their
organization. Companies that are tightly managing their capital
expenditure will be able to take a first step into converged
communications by consuming their telephony, voicemail, conferencing and
unified messaging technologies on a utility-based, per-user pricing
model.
CSC is providing this newly launched managed service to clients globally
via its unified communications service center. Leveraging a flexible
service delivery model, CSC can accommodate customer premises-based,
CSC-hosted and hybrid deployments. CSC will also provide all hardware
and software as part of the service or will manage customer-owned
equipment. Regardless of delivery model, services are supported at a
per-seat, per-month fee and receive standard solution design and 24/7
support globally.
UCaaS builds on CSC's rich heritage of providing world-class telephony
and integration solutions to its clients — across industry verticals.
Currently, CSC is using UCaaS internally at two major CSC customer call
centers. Additionally, CSC has deployed its UCaaS solution as the core
voice and collaboration platform for federal government and financial
industry clients and has launched paid pilots with clients in the
manufacturing, aerospace and defense, and chemical, energy and natural
resources (CENR) verticals.
“CSC's UCaaS offering delivers to our clients a cost-effective, flexible
and responsive suite of UC capabilities,” said Nimesh Shah, vice
president of global infrastructure services and solutions for CSC.
“Continued expansion of CSC's as a service solutions in the Canada
market with Cisco's Unified Communications platform allows our clients
to enjoy optimized organizational communication and business process
integration — driving competitive advantage.”
Mike Ansley, vice president, Partner Organization, Cisco Canada adds,
“We welcome CSC's UCaaS offering to Canada and the opportunities it
presents to organizations looking to realize the benefits of a Hosted
Collaboration Solution. The combination of CSC and Cisco provides
clients with world-class collaboration services to meet the changing
needs in the workplace.”
About CSC
CSC is a global leader in providing technology-enabled business
solutions and services. Headquartered in Falls Church, Va., CSC has
approximately 98,000 employees and reported revenue of $16.0 billion for
the 12 months ended December 30, 2011. For more information, visit the
company's website at www.csc.com.
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CSCChris GrandisMedia Relations DirectorCorporate703-641-2316cgrandis@csc.comorBryan
BradyVice President, Investor RelationsCorporate703-641-3000investorrelations@csc.com
