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Press release from CNW Group

Goleta Water District adopts FATHOM? and approves multi-year billing services contract

Thursday, May 10, 2012

Goleta Water District adopts FATHOM? and approves multi-year billing services contract07:00 EDT Thursday, May 10, 2012GOLETA, CA, May 10, 2012 /CNW/ - GWR Global Water Resources Corp. (TSX: GWR), Global Water Resources, Inc. ("Global Water") announced today that the Goleta Water District ("Goleta") has approved the adoption of Global Water's FATHOM™ Utility-to-Utility Solutions for a Customer Information System ("CIS"), inclusive of electronic billing and payment for a multi-year billing services contract.  FATHOMTM will replace Goleta's legacy billing system with a suite of technologically advanced utility tools tailored to bring heightened efficiencies to utility operations.The FATHOM™ CIS platform will service approximately 16,600 service connections and a population of 87,000 people, providing Goleta the opportunity to build upon its water conservation efforts by offering customers access to industry leading technologies and a high level of automated billing services and features."The Goleta Water District is excited to pursue a value-added partnership with Global Water FATHOMTM," said Board of Director President, Bill Rosen. "This technology will provide state-of-the-art customer convenience, at no additional cost, by the creation of significant operational efficiencies.""As a utility, FATHOMTM CIS, which is part of our FATHOMTM Operating Systems ("FATHOMTM OS") was designed and proven in our own utilities.  We've made procurement easy and crafted a means by which utilities can adopt this comprehensive and powerful back-office solution effortlessly, even incrementally.  Now used in more than a dozen utilities, it has been proven to increase revenue, save money and improve customer service,"   stated Trevor Hill, President and CEO of Global Water. "By selecting FATHOM™, the Goleta Water District customer experience will be greatly enhanced in a number of ways. Our FATHOM U2You™ web portal and FATHOM™ Mobile application put data in the customer's hands - saving all stakeholders time, money and water."FATHOM™ is deployed as an integrated suite of utility-to-utility services including Customer Information System and Asset Management solutions to bring heightened efficiencies to utility operations and has been proven to streamline critical business processes providing immediate cost savings. FATHOM™ is hosted in a secure cloud computing environment, which ensures rapid implementation, and requires no additional IT personnel or infrastructure. FATHOM™ significantly reduces utility operating costs while improving service levels. FATHOM™ is deployed as a turn-key, bundled solution and includes financing in some cases.About GWR Global Water Resources Corp and Global WaterGWR Global Water Resources Corp. owns an approximate 48.1% interest in Global Water, a leading water resource management and technology company that owns and operates water, wastewater and recycled water utilities, and provides technology-enabled services through its unique platform, FATHOMTM Utility-to-Utility ("U2U™") Solutions.  Initially developed by Global Water to support and optimize its own utilities, FATHOMTM OS is a cloud-based geo-spatial integrated suite of utility-to-utility solutions proven to increase utility revenue, decrease operating costs and improve customer service.  FATHOM™ puts water management tools in customers' hands.For further information: Ross Marshall Investor Relations Tel: 416.815.0700, ext. 238 Email: