The Globe and Mail

Go to the Globe and Mail homepage

Jump to main navigationJump to main content

Globe Investor

News Sources

Take control of your investments with the latest investing news and analysis

Press release from PR Newswire

Tellabs Honored with STAR Award for Education Services Excellence in Enabling Customer Success

Thursday, May 10, 2012

Tellabs Honored with STAR Award for Education Services Excellence in Enabling Customer Success16:29 EDT Thursday, May 10, 2012Tellabs Honored for Commitment to Improving Technology ServicesNAPERVILLE, Ill., May 10, 2012 /PRNewswire/ -- Tellabs announced it has been named the winner of the Spring 2012 Technology Services Industry Association (TSIA) STAR Award for Education Services Excellence in Enabling Customer Success. The award was announced May 9 at the Technology Services World (TSW) 2012 Best Practices conference in Santa Clara, California.The TSIA STAR Award for Education Services Excellence in Enabling Customer Success is meant to recognize Education Services (ES) organizations for a demonstrated organizational commitment to and record of achievement in enabling customer success. Successful candidates should not only be able to demonstrate strong culture and process, but also clear benefit to the ES organization, or to the company, as a result of excellence in enabling customer success."This award reflects Tellabs' commitment to provide high-quality customer services globally and enable our customers to succeed and achieve their business goals," says Roger Heinz, executive vice president, global sales and services, Tellabs. "Through education services, we help customers get full use of Tellabs solutions and maximize the return on investment in their networks." "The STAR Awards program is a long-standing honor in the technology services industry, recognizing organizations that set the standard for leadership and dedication to this important market space," said J.B. Wood, president and CEO of TSIA. "Tellabs has clearly demonstrated its high-level commitment to delivering world-class results in the area of Education Services Excellence in Enabling Customer Success and it was an honor to recognize them at our TSW Best Practices event."Companies seeking the STAR Award undergo a rigorous evaluation process, with the winners selected by TSIA's service discipline advisory board members. Since its inception in 1990, the STAR Awards have become one of the highest honors in the technology services industry, acknowledging the contribution of companies of all sizes to the continual improvement of technology services delivery industry-wide. For information on the STAR Awards, go to www.tsia.com/awards_and_certifications/star_awards.htmlAbout Tellabs ? Tellabs innovations advance the smart mobile Internet and help our customers succeed. That's why 80% of the top global communications service providers choose our mobile, optical, business and services solutions. We help them get ahead by adding revenue, reducing expenses and optimizing networks.Tellabs (Nasdaq: TLAB) is part of the NASDAQ Global Select Market, Ocean Tomo 300® Patent Index, the S&P MidCap 400 Index and several corporate responsibility indexes including the Maplecroft Climate Innovation Index, FTSE4Good and eight FTSE KLD indexes. www.tellabs.comAbout TSIAThe Technology Services Industry Association (TSIA) is the world's leading organization dedicated to advancing the business of technology services. Technology services organizations large and small look to TSIA for world-class business frameworks, best practices based on real-world results, detailed performance benchmarking, exceptional peer networking opportunities, and high-profile certification and awards programs. TSIA corporate members represent the world's top technology companies as well as scores of innovative small and midsize businesses in four major markets: enterprise IT & telecom, consumer technology, healthcare & healthcare IT, and industrial equipment & technology. www.tsia.comTellabs® and Tellabs logo are trademarks of Tellabs or its affiliates in the United States and/or other countries. Any other company or product names mentioned herein may be trademarks of their respective companies. SOURCE TellabsFor further information: Tellabs Media, Marta Kwiatek, +1-630-798-2524, marta.kwiatek@tellabs.com, or Investor, Tom Scottino, +1-630-798-3602, tom.scottino@tellabs.com; or TSIA Media, Suzanne Hite, +1-410-774-5322, suzanne.hite@tsia.com