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Press release from PR Newswire

Salesforce.com Announces Fiscal 2013 First Quarter Results

Thursday, May 17, 2012

Salesforce.com Announces Fiscal 2013 First Quarter Results16:05 EDT Thursday, May 17, 2012Raises High End of FY13 Full Year Revenue Guidance to $3 Billion - Quarterly Revenue of $695 Million, up 38% Year-Over-Year - Quarterly Operating Cash Flow of $213 Million, up 53% Year-Over-Year - Deferred Revenue of $1.33 Billion, up 46% Year-Over-Year - Unbilled Deferred Revenue Increases to $2.7 Billion - Raises FY13 Revenue Guidance to $2.97 - $3.00 BillionSAN FRANCISCO, May 17, 2012 /PRNewswire/ -- Salesforce.com (NYSE: CRM), the enterprise cloud computing (http://www.salesforce.com/cloudcomputing/) company, today announced results for its fiscal first quarter ended April 30, 2012.(Logo: http://photos.prnewswire.com/prnh/20050216/SFW105LOGO)"Salesforce.com continues to be the fastest growing software company of its size," said Marc Benioff, Chairman and CEO, salesforce.com.  "Last year we became the first enterprise cloud computing company to achieve $2 billion in revenue, and we're now poised to deliver the first ever $3 billion year in fiscal 2013." Salesforce.com delivered the following results for its fiscal first quarter:  Revenue:  Total Q1 revenue was $695 million, an increase of 38% on a year-over-year basis.  Subscription and support revenues were $655 million, an increase of 38% on a year-over-year basis.  Professional services and other revenues were $40 million, an increase of 30% on a year-over-year basis.  Earnings per Share:  Q1 GAAP net loss per share was ($0.14), and non-GAAP diluted earnings per share was $0.37.  The company's non-GAAP results exclude the effects of $81 million in stock-based compensation expense, $21 million in amortization of purchased intangibles, and $5 million in net non-cash interest expense related to the company's convertible senior notes.  Non-GAAP EPS calculations are based on approximately 146 million diluted shares outstanding during the quarter, including approximately 4 million shares associated with the company's convertible senior notes.  GAAP EPS calculations are based on a basic share count of approximately 138 million shares.  Cash:  Cash generated from operations for the fiscal first quarter was $213 million, an increase of 53% on a year-over-year basis.  Total cash, cash equivalents and marketable securities finished the quarter at $1.7 billion.Deferred Revenue:  Deferred revenue on the balance sheet as of April 30, 2012 was $1.33 billion, an increase of 46% on a year-over-year basis. Current deferred revenue increased by 41% year-over-year to $1.26 billion, benefited in part by longer invoice durations.  Long term deferred revenue increased by 264% year-over-year to $77 million. Unbilled deferred revenue, representing business that is contracted but unbilled and off balance sheet, ended the first quarter at approximately $2.7 billion, up from approximately $2.2 billion at the end of fiscal 2012.  As of May 17, 2012, salesforce.com is initiating revenue and EPS guidance for its second quarter of fiscal year 2013. In addition, the company is raising its full fiscal year 2013 revenue and EPS guidance previously provided on February 23, 2012.Q2 FY13 Guidance:  Revenue for the company's second fiscal quarter is projected to be in the range of $724 million to $728 million, an increase of 33% year-over-year. GAAP net loss per share is expected to be in the range of ($0.10) to ($0.09), while diluted non-GAAP EPS is expected to be in the range of $0.38 to $0.39.  The non-GAAP estimate excludes the effects of stock-based compensation expense, expected to be approximately $85 million, amortization of purchased intangibles related to acquisitions, expected to be approximately $20 million, and net non-cash interest expense related to the convertible senior notes, expected to be approximately $6 million.  EPS estimates assume a GAAP tax rate of approximately 17%, and a non-GAAP tax rate of approximately 38%.  The non-GAAP EPS calculation assumes an average fully diluted share count of approximately 150 million shares, and the GAAP EPS calculation assumes an average basic share count of approximately 140 million shares.Full Year FY13 Guidance:  Revenue for the company's full fiscal year 2013 is projected to be in the range of $2.97 billion to $3.00 billion, an increase of 31% to 32% year-over-year. For the company's full fiscal year 2013, GAAP net loss per share is expected to be in the range of ($0.48) to ($0.45) while diluted non-GAAP EPS is expected to be in the range of $1.60 to $1.63.  The non-GAAP estimate excludes the effects of stock-based compensation expense, expected to be approximately $366 million, amortization of purchased intangibles related to acquisitions, expected to be approximately $79 million, and net non-cash interest expense related to the convertible senior notes, expected to be approximately $24 million.  EPS estimates assume a GAAP tax rate of approximately 17%, and a non-GAAP tax rate of approximately 37%.  The non-GAAP EPS calculation assumes an average fully diluted share count of approximately 151 million shares, and the GAAP EPS calculation assumes an average basic share count of approximately 141 million shares.The following is a per share reconciliation of GAAP EPS to non-GAAP diluted EPS guidance for the second quarter and full fiscal year:Fiscal 2013Q2FY2013GAAP EPS Range* ($0.10) - ($0.09)  ($0.48) - ($0.45) PlusAmortization of purchased intangibles$                  0.13$                  0.52Stock-based expense$                  0.57$                  2.43Amortization of debt discount, net$                  0.04$                  0.16LessIncome tax effect of certain Non-GAAP items$                 (0.26)$                 (1.03)Non-GAAP diluted EPS $0.38 - $0.39  $1.60 - $1.63 Shares used in computing basic net income per share (millions)140141Shares used in computing diluted net income per share (millions)150151* For Q2 & FY13 GAAP EPS loss, basic number of shares used for calculationQuarterly Conference CallSalesforce.com will host a conference call to discuss its first quarter fiscal year 2013 results at 2:00 p.m. Pacific Time today.  A live audio webcast of the conference call, together with detailed financial information, can be accessed through the company's Investor Relations Web site at http://www.salesforce.com/investor.  In addition, an archive of the webcast can be accessed through the same link.  Participants who choose to call in to the conference call can do so by dialing domestically 866-901-SFDC or 866-901-7332 and internationally at +1 706-902-1764, passcode salesforce.com or 77571949.  A replay will be available at 800-642-1687 or +1 706-645-9291, passcode 77571949, until midnight (Eastern Time) June 17, 2012. About Salesforce.comWith more than 100,000 customers, salesforce.com is the enterprise cloud computing company that is leading the shift to the social enterprise. Social enterprises leverage social, mobile and open cloud technologies to put customers at the heart of their business. Based on salesforce.com's real-time, multitenant architecture, the company's platform and application services allow customers to:Create employee social networks with Salesforce Chatter, Salesforce Rypple and Salesforce Force.com. Develop customer social networks with the Salesforce Sales Cloud, Salesforce Data.com, Salesforce Service Cloud, and Salesforce Site.com. Connect with customers on public social networks with Salesforce Heroku and Salesforce Radian6. Empower small business to become social enterprises with Salesforce Desk.com and Salesforce Do.com. Extend a company's social enterprise with apps from the leading enterprise app marketplace, AppExchange. Run apps on Database.com, the first social enterprise database. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol "CRM." For more information please visit http://salesforce.com, or call 1-800-NO-SOFTWARE.Non-GAAP Financial Measures:  This press release includes information about non-GAAP EPS and non-GAAP tax rates (collectively the "non-GAAP financial measures").  Non-GAAP EPS estimates exclude the impact of the following non-cash items:  stock-based compensation, amortization of acquisition-related intangibles, and the net amortization of debt discount on the company's convertible senior notes, as well as the tax consequences associated with these items.  The purpose of the non-GAAP tax rate is to quantify the excluded tax consequences of the excluded expense items.  These non-GAAP estimates are not measurements of financial performance prepared in accordance with U.S. generally accepted accounting principles.  The method used to produce non-GAAP financial measures is not computed according to GAAP and may differ from the methods used by other companies.  Non-GAAP financial measures are not meant to be considered in isolation or as a substitute for comparable GAAP measures and should be read only in conjunction with the company's consolidated financial statements prepared in accordance with GAAP. The primary purpose of these non-GAAP measures is to provide supplemental information that may prove useful to investors who wish to consider the impact of certain non-cash items on the company's operating performance.  Non-cash stock-based compensation, amortization of acquisition-related intangible assets, and the net amortization of debt discount on the company's convertible senior notes are being excluded from the company's FY13 financial results because the decisions which gave rise to these expenses were not made to increase revenue in a particular period, but were made for the company's long-term benefit over multiple periods.  While strategic decisions, such as those to issue stock-based compensation, acquire a company, or issue convertible senior notes, are made to further the company's long-term strategic objectives and impact the company's income statement under GAAP measures, these items affect multiple periods and management is not able to change or affect these items in any particular period.  As such, supplementing GAAP disclosure with non-GAAP disclosure using the non-GAAP measures provides management with an additional view of operational performance by excluding expenses that are not directly related to performance in any particular period, and management uses both GAAP and non-GAAP measures when planning, monitoring, and evaluating the company's performance.In addition, the majority of the company's industry peers report non-GAAP operating results that exclude certain non-cash or non-recurring items.  Management believes that the provision of supplemental non-GAAP information will enable a more complete comparison of the company's relative performance.  Specifically, management is excluding the following items from its non-GAAP EPS for Q1 and its non-GAAP estimates for Q2 and FY13:Stock-Based Expenses:  The company's compensation strategy includes the use of stock-based compensation to attract and retain employees and executives.  It is principally aimed at aligning their interests with those of our stockholders and at long-term employee retention, rather than to motivate or reward operational performance for any particular period.  Thus, stock-based compensation expense varies for reasons that are generally unrelated to operational decisions and performance in any particular period.  Amortization of Purchased Intangibles:  The company views amortization of acquisition-related intangible assets, such as the amortization of the cost associated with an acquired company's research and development efforts, trade names, customer lists and customer relationships, as items arising from pre-acquisition activities determined at the time of an acquisition.  While it is continually viewed for impairment, amortization of the cost of purchased intangibles is a static expense, one that is not typically affected by operations during any particular period. Amortization of Debt Discount:  Under GAAP, certain convertible debt instruments that may be settled in cash (or other assets) on conversion are required to be separately accounted for as liability (debt) and equity (conversion option) components of the instrument in a manner that reflects the issuer's non-convertible debt borrowing rate.  Accordingly, for GAAP purposes we are required to recognize imputed interest expense on the company's $575 million of convertible subordinated notes that were issued in a private placement in January 2010.  The imputed interest rate is approximately 5.9%, while the actual coupon interest rate of the notes is 0.75%.  The difference between the imputed interest expense and the coupon interest expense, net of the interest amount capitalized, is excluded from management's assessment of the company's operating performance because management believes that this non-cash expense is not indicative of ongoing operating performance.  Management believes that the exclusion of the non-cash interest expense provides investors an enhanced view of the company's operational performance. Income Tax Effects:  The company's estimated non-GAAP effective tax rate excludes the tax effect of the expense items described above.  "Safe harbor" statement under the Private Securities Litigation Reform Act of 1995:  This press release contains forward-looking statements about expected GAAP revenue and GAAP and non-GAAP EPS for the second fiscal quarter of 2013 and the full fiscal year, the company's expected revenue run rate and revenues in fiscal 2013, the company's expected tax rates, stock-based compensation expenses, amortization of purchased intangibles and debt discount, and shares outstanding.  The achievement or success of the matters covered by such forward-looking statements involves risks, uncertainties and assumptions.  If any such risks or uncertainties materialize or if any of the assumptions prove incorrect, the company's results could differ materially from the results expressed or implied by the forward-looking statements we make. The risks and uncertainties referred to above include - but are not limited to - risks associated with possible fluctuations in the company's financial and operating results; the company's rate of growth and anticipated revenue run rate, including the company's ability to convert deferred revenue and unbilled deferred revenue into revenue and, as appropriate, cash flow, and the continued growth and ability to maintain deferred revenue and unbilled deferred revenue; errors, interruptions or delays in the company's service or the company's Web hosting; breaches of the company's security measures; the financial impact of any previous and future acquisitions; the nature of the company's business model; the company's ability to continue to release, and gain customer acceptance of, new and improved versions of the company's service; successful customer deployment and utilization of the company's existing and future services; changes in the company's sales cycle; competition; various financial aspects of the company's subscription model; unexpected increases in attrition or decreases in new business; the emerging markets in which we operate; unique aspects of entering or expanding in international markets, the company's ability to hire, retain and motivate  employees and manage the company's growth; changes in the company's customer base; technological developments; regulatory developments; litigation related to intellectual property and other matters, and any related claims, negotiations and settlements; unanticipated changes in the company's effective tax rate; fluctuations in the number of shares we have outstanding and the price of such shares; foreign currency exchange rates; collection of receivables; interest rates; the expenses associated with the company's real estate and office facilities space; and general developments in the economy, financial markets, and credit markets. Further information on these and other factors that could affect the company's financial results is included in the reports on Forms 10-K, 10-Q and 8-K and in other filings we make with the Securities and Exchange Commission from time to time, including the company's Form 10-Q that will be filed for the first quarter ended April 30, 2012 and our Form 10-K filed for the fiscal year ended January 31, 2012.  These documents are available on the SEC Filings section of the Investor Information section of the company's website at www.salesforce.com/investor. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements, except as required by law.Copyright © 2012 salesforce.com, inc.  All rights reserved.  Salesforce.com, Salesforce, Chatter, Sales Cloud, Service Cloud, Radian6, Jigsaw, AppExchange, Force.com, Heroku, and all associated logos are trademarks of salesforce.com, inc. in the United States and other countries.  Salesforce.com offers its Siteforce products and services in Germany under the Force.com Sites trademark.  Other names used herein may be trademarks of their respective owners.  salesforce.com, inc.Condensed Consolidated Statements of Operations(in thousands, except per share data)(Unaudited)Three Months Ended April 30,20122011Revenues:Subscription and support$  655,220$  473,504Professional services and other40,24730,860Total revenues695,467504,364Cost of revenues (1)(2):Subscription and support108,74475,243Professional services and other42,80727,823Total cost of revenues151,551103,066Gross profit543,916401,298Operating expenses (1)(2):Research and development94,77665,292Marketing and sales369,789254,471General and administrative101,60084,338Total operating expenses566,165404,101Loss from operations(22,249)(2,803)Investment income4,4618,055Interest expense(6,370)(3,671)Other expense(710)(800)Income (loss) before benefit from (provision for) income taxes (24,868)781Benefit from (provision for) income taxes5,393(251)Net income (loss) $   (19,475)$          530Basic net income (loss) per share (0.14)0.00Diluted net income (loss) per share (0.14)0.00Shares used in computing basic net income (loss) per share138,150133,454Shares used in computing diluted net income (loss) per share138,150141,062(1) Amounts include amortization of purchased intangibles from business combinations, as follows:Cost of revenues$    17,448$       9,095Marketing and sales3,4271,240(2) Amounts include stock-based expenses, as follows:Cost of revenues$       7,253$       3,651Research and development15,6677,839Marketing and sales41,98723,787General and administrative16,35912,281 salesforce.com, inc.Condensed Consolidated Statements of OperationsAs a percentage of total revenues:(Unaudited)Three Months Ended April 30,20122011Revenues:Subscription and support94%94%Professional services and other66Total revenues100100Cost of revenues (1)(2):Subscription and support1615Professional services and other65Total cost of revenues2220Gross profit7880Operating expenses (1)(2):Research and development1413Marketing and sales5351General and administrative1417Total operating expenses8181Loss from operations(3)(1)Investment income02Interest expense(1)(1)Other expense00Income (loss) before benefit from (provision for) income taxes (4)0Benefit from (provision for) income taxes10Net income (loss) (3%)0%(1) Amortization of purchased intangibles from business combinations as a percentage of total revenues, as follows:Cost of revenues3%2%Marketing and sales00(2) Stock-based expenses as a percentage of total revenues, as follows:Cost of revenues1%1%Research and development22Marketing and sales65General and administrative22  salesforce.com, inc.Condensed Consolidated Balance Sheets(in thousands)April 30,January 31,20122012(unaudited)AssetsCurrent assets:Cash and cash equivalents$     440,785$     607,284Short-term marketable securities269,603170,582Accounts receivable, net371,395683,745Deferred commissions93,92398,471Deferred income taxes47,53831,821Prepaid expenses and other current assets (see additional metrics)99,78980,319Total current assets1,323,0331,672,222Marketable securities, noncurrent946,701669,308Property and equipment, net (see additional metrics)549,732527,946Deferred commissions, noncurrent78,56978,149Deferred income taxes, noncurrent92,68887,587Capitalized software, net (see additional metrics)182,871188,412Goodwill831,004785,381Other assets, net (see additional metrics)151,494155,149Total assets$  4,156,092$  4,164,154Liabilities, temporary equity and stockholders' equityCurrent liabilities:Accounts payable$       19,752$        33,258Accrued expenses and other liabilities (see additional metrics)399,731502,442Deferred revenue1,257,3691,291,622Convertible senior notes, net0496,149Total current liabilities1,676,8522,323,471Convertible senior notes, net502,3260Income taxes payable, noncurrent42,01037,258Long-term lease liabilities and other47,78848,651Deferred revenue, noncurrent77,34788,673Total liabilities2,346,3232,498,053Temporary equity078,741Stockholders' equity:Common stock138137Additional paid-in capital1,659,4461,415,077Accumulated other comprehensive income10,19712,683Retained earnings 139,988159,463Total stockholders' equity1,809,7691,587,360Total liabilities, temporary equity and stockholders' equity$  4,156,092$  4,164,154  salesforce.com, inc.Condensed Consolidated Statements of Cash Flows(in thousands)(Unaudited)Three Months Ended April 30,20122011Operating activities:Net income (loss)$  (19,475)$         530Adjustments to reconcile net income (loss) to netcash provided by operating activities:Depreciation and amortization49,44129,593Amortization of debt discount and transaction costs4,6692,255Amortization of deferred commissions36,24624,675Expenses related to stock-based awards81,26647,558Excess tax benefits from employee stock plans (11,043)(2,034)Changes in assets and liabilities:Accounts receivable, net312,660156,127Deferred commissions(32,118)(20,504)Prepaid expenses and other current assets(20,349)(9,383)Other assets1,755(2,713)Accounts payable(13,505)(1,137)Accrued expenses and other current liabilities(130,755)(65,641)Deferred revenue(45,580)(19,808)Net cash provided by operating activities213,212139,518Investing activities:Business combinations, net of cash acquired(48,913)(13,335)Land activity and building improvements(4,106)(1,014)Strategic investments(2,665)(5,433)Changes in marketable securities(374,582)126,458Capital expenditures(44,721)(27,314)Net cash provided by (used in) investing activities(474,987)79,362Financing activities:Proceeds from equity plans93,56732,286Excess tax benefits from employee stock plans11,0432,034Contingent consideration payment related to prior business combination0(2,800)Principal payments on capital lease obligations(7,574)(3,562)Net cash provided by financing activities97,03627,958Effect of exchange rate changes (1,760)(6,518)Net increase (decrease) in cash and cash equivalents(166,499)240,320Cash and cash equivalents, beginning of period607,284424,292Cash and cash equivalents, end of period$ 440,785$ 664,612 salesforce.com, inc.Additional Metrics(Unaudited)Apr 30,Jan 31,Oct 31,Jul 31,Apr 30,Jan 31,201220122011201120112011Full Time Equivalent Headcount8,3357,7856,9536,3525,5135,306Financial data (in thousands):Cash, cash equivalents and marketable   securities $ 1,657,089$ 1,447,174$ 1,296,693$ 1,286,658$ 1,522,285$ 1,407,557Deferred revenue, current and noncurrent$ 1,334,716$ 1,380,295$    917,821$    935,266$    915,133$    934,941Selected Balance Sheet Accounts (in thousands):April 30,Jan 31,20122012Prepaid Expenses and Other Current Assets     Deferred professional services costs$         8,590$       10,399     Prepaid income taxes22,27412,785     Prepaid expenses and other current assets68,92557,135$       99,789$       80,319Property and Equipment, net     Land$    248,263$    248,263     Building improvements49,57243,868     Computers, equipment and software260,150232,460     Furniture and fixtures28,35025,250     Leasehold improvements142,111137,587728,446687,428     Less accumulated depreciation and amortization(178,714)(159,482)$    549,732$    527,946Capitalized Software, net     Capitalized internal-use software development costs, net of accumulated amortization$       49,080$       41,442     Acquired developed technology, net of accumulated amortization133,791146,970$    182,871$    188,412Other Assets, net     Deferred professional services costs, noncurrent portion$         2,982$         3,935     Long-term deposits13,19113,941     Purchased intangible assets, net of accumulated amortization43,68446,110     Acquired intellectual property, net of accumulated amortization17,49215,020     Strategic investments51,95453,949     Other22,19122,194$    151,494$    155,149Accrued Expenses and Other Current Liabilities     Accrued compensation$    161,879$    228,466     Accrued other liabilities118,903121,957     Accrued income and other taxes payable61,215100,471     Accrued professional costs22,34621,993     Accrued rent35,38829,555$    399,731$    502,442Selected Off-Balance Sheet AccountsUnbilled Deferred Revenue, a non-GAAP measureUnbilled deferred revenue was approximately $2.7 billion as of April 30, 2012 and $2.2 billion as of January 31, 2012. Unbilled deferred revenue represents future billings under our non-cancelable subscription agreements that have not been invoiced and, accordingly, are not recorded in deferred revenue.Supplemental Revenue AnalysisThree Months Ended April 30, 20122011Revenues by geography (in thousands):Americas$    484,953$    340,018Europe118,29494,395Asia Pacific92,22069,951$    695,467$    504,364As a percentage of total revenues:Revenues by geography:Americas70%67%Europe1719Asia Pacific1314100%100%Three Months Ended Three Months Ended Three Months Ended April 30, 2012January 31, 2012April 30, 2011compared to Three Monthscompared to Three Monthscompared to Three MonthsEnded April 30, 2011Ended January 31, 2011Ended April 30, 2010Revenue constant currency growth rates (as compared to the comparable prior periods)Americas43%41%31%Europe33%32%36%Asia Pacific30%28%29%Total growth39%38%32%We present constant currency information to provide a framework for assessing how our underlying business performed excluding the effect of foreign currency rate fluctuations. To present this information, current and comparative prior period results for entities reporting in currencies other than United States dollars are converted into United States dollars at the exchange rates in effect at the end of each quarter for growth rate calculations presented, rather than the actual exchange rates in effect during that period.Supplemental Diluted Sharecount Information(in thousands)Three Months Ended April 30, 20122011Weighted-average shares outstanding for basic earnings per share138,150133,454Effect of dilutive securities (1):Convertible senior notes2,7872,409Warrants associated with the convertible senior note hedges1,208678Employee stock awards3,9064,521Adjusted weighted-average shares outstanding and assumed conversions for diluted earnings per share146,051141,062(1)The effects of these dilutive securities were not included in the GAAP calculation of diluted earnings/loss per share for the three months ended April 30, 2012 because the effect would have been anti-dilutive.Supplemental Cash Flow InformationFree cash flow analysis, a non-GAAP measure(in thousands)Three Months Ended April 30, 20122011 Operating cash flow  GAAP net cash provided by operating activities $   213,212$   139,518 Less:  Capital expenditures (44,721)(27,314) Free cash flow $   168,491$   112,204Our free cash flow analysis includes GAAP net cash provided by operating activities less capital expenditures. The capital expenditures balance does not include any costs related to the purchase and activities related to the building of our campus and strategic investments.   salesforce.com, inc.GAAP RESULTS RECONCILED TO NON-GAAP RESULTS The following table reflects selected salesforce.com GAAP results reconciled to non-GAAP results(in thousands, except per share data)(Unaudited)Three Months Ended April 30,20122011Gross profitGAAP gross profit$          543,916$            401,298Plus:Amortization of purchased intangibles (a)17,4489,095Stock-based expenses (b) 7,2533,651Non-GAAP gross profit$          568,617$            414,044Operating expensesGAAP operating expenses$          566,165$            404,101Less:Amortization of purchased intangibles (a)(3,427)(1,240)Stock-based expenses (b) (74,013)(43,907)Non-GAAP operating expenses$          488,725$            358,954Income from operationsGAAP loss from operations$          (22,249)$               (2,803)Plus:Amortization of purchased intangibles (a)20,87510,335Stock-based expenses (b) 81,26647,558Non-GAAP income from operations$           79,892$              55,090Non-operating income (c)GAAP non-operating income (loss)$           (2,619)$                3,584Plus: Amortization of debt discount, net4,8832,758Non-GAAP non-operating income $             2,264$                6,342Net incomeGAAP net income (loss) $         (19,475)$                  530Plus:Amortization of purchased intangibles20,87510,335Stock-based expenses 81,26647,558Amortization of debt discount, net4,8832,758Less:Income tax effect of Non-GAAP items(33,095)(21,291)Non-GAAP net income $          54,454$              39,890Diluted earnings per shareGAAP diluted earnings (loss) per share (d)$            (0.14)$                 0.00Plus:Amortization of purchased intangibles0.140.07Stock-based expenses0.560.34Amortization of debt discount, net0.030.02Less:Income tax effect of  Non-GAAP items(0.22)(0.15)Non-GAAP diluted earnings per share $             0.37$                 0.28Shares used in computing diluted net income per share146,051141,062a)Amortization of purchased intangibles were as follows:Three Months Ended April 30,20122011Cost of revenues$         17,448$                9,095Marketing and sales3,4271,240$         20,875$              10,335b) Stock-based expenses were as follows:Three Months Ended April 30,20122011Cost of revenues$           7,253$                3,651Research and development15,6677,839Marketing and sales41,98723,787General and administrative16,35912,281$         81,266$              47,558c)  Non-operating income consists of investment income, interest expense and other income (expense).d)  Reported GAAP loss per share was calculated using the basic share count. Non-GAAP diluted earnings per share was calculated using the diluted share count. salesforce.com, inc.COMPUTATION OF BASIC AND DILUTED GAAP AND NON-GAAP NET INCOME (LOSS) PER SHARE(in thousands, except per share data)(Unaudited)Three Months Ended April 30,20122011GAAP Basic Net Income (loss) Per ShareNet income (loss) $         (19,475)$                  530Basic net income (loss) per share $             (0.14)$                 0.00Shares used in computing basic net income (loss) per share138,150133,454Three Months Ended April 30,20122011Non-GAAP Basic Net Income Per ShareNon-GAAP net income $          54,454$             39,890Basic Non-GAAP net income per share $              0.39$                 0.30Shares used in computing basic net income per share 138,150133,454Three Months Ended April 30,20122011GAAP Diluted Net Income (loss) Per ShareNet income (loss) $       (19,475)$                  530Diluted net income (loss) per share $           (0.14)$                 0.00Shares used in computing diluted net income (loss) per share 138,150141,062Three Months Ended April 30,20122011Non-GAAP Diluted Net Income Per ShareNon-GAAP net income $        54,454$             39,890Diluted Non-GAAP net income per share $            0.37$                 0.28Shares used in computing diluted net income per share146,051141,062 SOURCE salesforce.comFor further information: Investor Relations, David Havlek, +1-415-536-2171, dhavlek@salesforce.com, or Public Relations, Jane Hynes, +1-415-901-5079, jhynes@salesforce.com, both of salesforce.com