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Press release from GlobeNewswire (a Nasdaq OMX company)

C1000 Improves Purchase-to-Pay Process With Descartes' Validation Service

Wednesday, October 03, 2012

C1000 Improves Purchase-to-Pay Process With Descartes' Validation Service03:45 EDT Wednesday, October 03, 2012AMERSFOORT, Netherlands, Oct. 3, 2012 (GLOBE NEWSWIRE) -- Descartes Systems Group (Nasdaq:DSGX) (TSX:DSG), the global leader in uniting logistics-intensive businesses in commerce, announced that C1000, one of the largest retailers in the Netherlands, is using Descartes' new Validation Service. The service enhances C1000's purchase-to-pay process by improving the accuracy of the data flowing through its supply chain. For many years, C1000 and Descartes have closely cooperated with the aim of optimizing C1000's EDI (Electronic Data Interchange) process. However, C1000's supply chain challenges go beyond just EDI. As explained by Edward Heijnen, Supply Chain Manager at C1000, "It is much more important to look at the supply-chain process as a whole. In other words, what are the current problems and how can these be fixed? Every week, we receive around 2,500 EDI messages which contain errors. Looking into this always took a great deal of time and that was one of the reasons why we wanted to improve the process. In Descartes, we've found a partner who can really anticipate our needs, and who has the right expertise to guarantee that the right technical solution is taken." Descartes Validation Service allows EDI messages to be validated both syntactically and as content. Upon receipt, EDI messages are checked against the GS1 standards, the most widely used supply chain standards system in the world, and the parameters which the individual customer wishes to use. Different retailers can use different parameters. Any EDI messages which do not fulfill these requirements are subsequently rejected and then automatically returned with an indication of all the errors in question. The service's reporting functionality makes it straightforward to find out how an EDI partner is performing. This allows retailers to eliminate errors in collaboration with their suppliers. C1000 expects the final error reduction rate to be 90%. By using Descartes' Validation Service, C1000 is now able to proactively respond to problems which might arise as error messages in its back-office system. This saves C1000 a great deal of time and also improves its relationship with suppliers and the level of service which it offers its shops. "We have been able to develop this service thanks to brilliant collaboration with C1000," said Fred van der Heide, Vice President of Product Strategy at Descartes. "Translating the customer's needs to the new service was an interesting challenge. In this respect, we developed the service so that it can also be used for other customers, irrespective of what their back-office environment is like. The service is made up of various different modules and customers are able to choose the ones they need. We look forward helping other leading retailers with this new solution."About C1000 C1000 has more than 400 supermarkets and it is the second biggest supermarket chain in the Netherlands. Its head office in Amersfoort supports the day-to-day management of independent supermarket businesses. C1000's supermarkets are supplied by six C1000 distribution centers. C1000 was acquired by the supermarket chain Jumbo on November 24 2011. Together they form the largest business retailer in the Netherlands.About Descartes Descartes (TSX:DSG) (Nasdaq:DSGX) is the global leader in providing on-demand, software-as-a-service solutions focused on improving the productivity, performance and security of logistics-intensive businesses. Descartes' B2B network, the Global Logistics Network, integrates more than 35,000 trading partners to our cloud-based Logistics Technology Platform to unite their businesses in commerce. Customers use our modular, software-as-a-service solutions to route, schedule, track and measure delivery resources; plan, allocate and execute shipments; rate, audit and pay transportation invoices; file customs and security documents for imports and exports; and complete numerous other logistics processes by participating in the world's largest, collaborative multi-modal logistics community. Our headquarters are in Waterloo, Ontario, Canada and we have offices and partners around the world. Learn more at www.descartes.com. The Descartes Systems Group logo is available at http://www.globenewswire.com/newsroom/prs/?pkgid=4065 This release contains forward-looking information within the meaning of applicable securities laws ("forward-looking statements") that relate to Descartes' solution offering and potential benefits derived therefrom. Such forward-looking statements involve known and unknown risks, uncertainties, assumptions and other factors that may cause the actual results, performance or achievements to differ materially from the anticipated results, performance or achievements or developments expressed or implied by such forward-looking statements. Such factors include, but are not limited to, the factors and assumptions discussed in the section entitled, "Certain Factors That May Affect Future Results" in documents filed with the Securities and Exchange Commission, the Ontario Securities Commission and other securities commissions across Canada. Readers are cautioned not to place undue reliance upon any such forward-looking statements, which speak only as of the date made. We do not undertake or accept any obligation or undertaking to release publicly any updates or revisions to any forward-looking statements to reflect any change in our expectations or any change in events, conditions or circumstances on which any such statement is based.CONTACT: Media Contact Mavi Silveira +1(800) 419-8495 ext. 202416 msilveira@descartes.com EMEA Media Contact Renate Kok +31 33 460 62 00 rkok@descartes.com