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Press release from Business Wire

New York American Water Asks Customers to Conserve Water after Hurricane Sandy

<p class='bwalignc'> <i><b>Water service is normal; most company's facilities are on back-up power</b></i> </p>

Wednesday, October 31, 2012

New York American Water Asks Customers to Conserve Water after Hurricane Sandy10:42 EDT Wednesday, October 31, 2012 LYNBROOK, N.Y. (Business Wire) -- As the state recovers from Hurricane Sandy, New York American Water urges its customers to conserve water as many of the company's facilities are operating on emergency generators. In the aftermath of the storm, water service for New York American Water customers has not been interrupted and the company has not issued any boil water advisories. “We are working with the power companies to have power fully restored at all of our pumping stations and water treatment plants, and ask that our customers discontinue non-essential water use until further notice,” said William Varley, president of New York American Water. “Voluntary water conservation reduces the demand on the water system while it operates on backup power. We thank our customers in advance for their cooperation in conserving water while power is being restored to their homes and to our facilities.” New York American Water suggests the following conservation tips for customers: Please refrain from nonessential uses of water, such as lengthy showering and bathing, as well as lawn watering. Avoid using outdoor hoses for storm clean up. Use a broom instead. For customers who have power: Run dishwashers and laundry washing machines only when they are full. If you have a water-saver cycle, use it. Regularly check your toilet, faucets and pipes for leaks. New York American Water, a subsidiary of American Water (NYSE: AWK), is the largest investor-owned water utility in the state, providing high-quality and reliable water service to more than 370,000 million people. Founded in 1886, American Water is the largest publicly traded U.S. water and wastewater utility company. With headquarters in Voorhees, N.J., the company employs more than 7,000 dedicated professionals who provide drinking water, wastewater and other related services to approximately 15 million people in more than 30 states, as well as parts of Canada. More information can be found by visiting www.newyorkamwater.com. EDITOR'S NOTE: None of New York American Water's customers are under a Boil Water Advisory. This has been erroneously reported in the news. New York American Water's water service is available for regular use.New York American WaterDenise Venuti Free, 856-309-4690denise.free@amwater.com