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Press release from Marketwire

IMACC Chooses Symbility as Its Claims Estimating Software

Monday, November 12, 2012

IMACC Chooses Symbility as Its Claims Estimating Software08:00 EST Monday, November 12, 2012TORONTO, ONTARIO--(Marketwire - Nov. 12, 2012) - Symbility Solutions Inc.® (TSX VENTURE:SY), provider of cloud-based claims technology using the most comprehensive data for the property and casualty insurance industry, is pleased to announce that the Independent Mitigation and Cleaning/Conservation Network ('IMACC"), the largest network of independent restoration contractors in the United States, has signed a multi-year agreement to integrate Symbility fully into its operations."This important strategic move will give our existing and future clients an exceptionally cost-effective means to easily interact, collaborate, and stream substantial and critically important data from claims to their various operational silos for the first time ever. This is certain to improve decision-making in the underwriting processes as well as strengthen the sales relationship with clients during the great moment-of-truth - Claim Service. IMACC has been actively seeking a way to greatly expand meaningful reporting and analysis without re-inventing the wheel. Symbility Solutions is the solution." Patrick Harmon CEO of IMACCIMACC will adopt the Symbility platform as its claims processing and estimating technology of choice across its network of licensed and independently certified contractors. By connecting their internal claims management solution ClearClaim™ with Symbility Claims Connect®, our property and casualty claims workflow management solution, IMACC will have a more streamlined end-to-end collaboration process across the entire claims environment, reducing time-to-resolution and increasing satisfaction levels for their valued policyholders. In conjunction based on client approval, IMACC will also use Symbility Mobile Claims®, the industry's most intuitive field estimating solution in enhancing adjuster and third-party contractor productivity. Mobile Claims will help IMACC contractors capture claims information quickly and accurately, delivering higher quality service and documentation with prompt performance and reliability on every project."We are very proud to have been chosen as IMACC's mobile claims estimating platform of choice," states Jeff Brinkman, Vice President of Sales, Symbility Solutions. "Working with a major contractor network with IMACC's reputation, validates our integrated, collaborative approach to claims technology. We look forward to a long relationship with them to further enhance the quality of service for our mutual customers."About IMACC, Inc.IMACC is the nation's largest network of independent restoration contractors, all carefully selected based on their verified reputations as highly qualified, ethical quality leaders in the community.Every IMACC contractor is properly insured, licensed, and independently certified as an expert by the most respected authorities in the restoration business. Every employee undergoes a comprehensive civil and criminal background check and participates in ongoing technical and customer service training to deliver courteous and effective services. While each of our restoration contractors is a leading independent in local communities, they also act in unison to document all losses on the ClearClaim™ Web-Platform in a way that is easily understood by agents and adjusters. This approach helps to settle claims faster with fewer questions. While it takes much more than this to become a part of the finest network of restoration contractors in the business, Total Claims Transparency is the foundation of service integrity. We know that only the best can reverse the damaging effects of water, smoke, and other disastrous events and only the truly best can sustain this level of comprehensively documented service and performance Symbility Solutions Inc.Symbility Solutions (TSX VENTURE:SY) is a progressive software company dedicated to developing applications for the insurance industry. The organization currently has two product family brands: Symbility® and Adjudicare®.The Symbility platform is a cutting-edge, easy-to-use, cloud-based claims processing and estimating technology that optimizes claims performance for the Property & Casualty insurance industry. Relying on the most extensive and defendable property cost data developed by Marshall & Swift/Boeckh ("MSB"), our collaborative workflow management, mobile estimating, claims triage solutions and analytical services allow insurers to reduce costs while delivering a market-leading claims experience. Symbility Claims solutions, used in conjunction with MSB's Underwriting Solutions, means property insurers now have a dynamic, market-driven enterprise solution. Providing a virtual feedback loop between claims and underwriting systems, this enterprise solution allows insurers to manage property risks more proactively and effectively. Adjudicare is an advanced, practical web-based software solution used by a network of Employee Benefits Brokers and Third-Party Administrator partners across Canada in the adjudication of health and dental claims. Adjudicare's rules-based engine and leading-edge features ensure that claims are precisely adjudicated and paid in real-time, giving our partners' customers optimum flexibility, along with transparent disclosure on the benefit plan's financial performance.All trade names are the property of their respective owners.FOR FURTHER INFORMATION PLEASE CONTACT: Contact Information: Media Contact:Symbility Solutions Inc.Lucy De OliveiraMarketing Director(416) 359-9339, ext.