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Press release from PR Newswire

Ford Produces Fix in Voluntary Safety Recall of 2013 Escapes, 2013 Fusions with 1.6-liter Engines

Monday, December 10, 2012

Ford Produces Fix in Voluntary Safety Recall of 2013 Escapes, 2013 Fusions with 1.6-liter Engines13:00 EST Monday, December 10, 2012DEARBORN, Mich., Dec. 10, 2012 /PRNewswire/ -- Ford today announced a corrective action to address potential engine overheating that could result in engine fires in 2013 Ford Escape SE and SEL models with the 1.6-liter engine and 2013 Ford Fusion SE and SEL models with the 1.6-liter engine Ford will make updates to the cooling system software to better manage engine temperatures during a unique overheating condition. Original cooling system design was not able to address a loss of coolant system pressure under certain operating conditions. The new software will resolve this issue Escapes equipped with the 2.0-liter and 2.5-liter engines are unaffected as are Fusions equipped with 2.5-liter and hybrid engines Ford remains absolutely committed to continuously improving and providing the highest-quality vehicles to its customers. When a potential issue is identified, Ford acts promptly on behalf of customersFord Motor Company (NYSE: F) today announced a corrective action to address potential engine overheating that could result in engine fires in SE and SEL models of the 2013 Ford Escape and Ford Fusion models equipped with 1.6-liter engines. The vehicles were subjects of a voluntary safety recall announced Nov. 30. An intensive, cross-discipline engineering team at Ford worked to identify the root cause of the extreme engine overheating condition. To fix the condition, Ford will make software updates to the cooling system of the 1.6-liter engine available in the SE and SEL models of the 2013 Ford Escape and 2013 Ford Fusion. The software updates will better manage engine temperatures during a unique overheating condition that could occur under unique operating conditions. The original cooling system design was not able to address a loss of coolant system pressure under certain operating conditions, which could lead to a vehicle fire while the engine was running."We remain absolutely committed to continuously improving and providing the highest-quality vehicles to our customers. When a potential issue is identified, we act promptly on behalf of our customers, as we did this time," said Raj Nair, Ford Group Vice President, Global Product Development. Ford is now working to deliver the software and repair procedure to its dealers. The company will begin notifying customers so they can schedule service appointments with dealers.Beginning early next week, customers will be able to get the software update at their dealer. The time needed for this repair is less than one-half day. However, due to service scheduling requirements, a dealer may need the vehicle for a longer period of time.Until the cooling software is updated, customers driving 2013 Escape vehicles equipped with the 1.6-liter engine and 2013 Fusion models equipped with the 1.6-liter engine have been advised to contact their dealer to arrange for alternative transportation at no charge. Some drivers who have experienced high engine temperatures followed by engine fires have said that their clusters have shown the message "Engine Power Reduced to Lower Temps" or "Engine over temp, stop safely."  Some also indicated that their instrument clusters sounded a chime and illuminated a red light. Ford advised drivers who see any of these indications to safely pull off the road as soon as possible, turn off the engine and exit the vehicle. Notifications have been sent to customers affected by the recall.  Customers also can see if they are affected by the recall by: Checking their 17-digit VIN, located on a label on the driver door opening, at the base of the windshield on the driver's side of their vehicle, or on their vehicle registration. In vehicles with 1.6-liter engines, the eighth character will be "X" on Escapes or "R" on Fusions; Logging onto Ford.com, click "View Notices and Recalls" in the "Support" tab and inputting their VIN; Calling 866-436-7332 in the U.S. or 888-222-7814 in Canada; or Contacting a Ford dealer 2013 Escapes equipped with 2.0-liter and the 2.5-liter engines are unaffected. 2013 Fusions equipped with the 2.5-liter and hybrid engines are also unaffected ? as are all Titanium models.About Ford Motor Company Ford Motor Company a global automotive industry leader based in Dearborn, Mich., manufactures or distributes automobiles across six continents. With about 172,000 employees and 65 plants worldwide, the company's automotive brands include Ford and Lincoln. The company provides financial services through Ford Motor Credit Company. For more information regarding Ford and its products worldwide, please visit http://corporate.ford.com.SOURCE Ford Motor CompanyFor further information: Said Deep, +1-313.594.0942, sdeep@ford.com