The Globe and Mail

Go to the Globe and Mail homepage

Jump to main navigationJump to main content

Globe Investor

News Sources

Take control of your investments with the latest investing news and analysis

Press release from Business Wire

PHH Corporation Announces Third Quarter 2012 Results

<p class='bwalignc'> <i><b>3Q12 Net Loss Attributable to PHH Corporation of $42 million or $0.74 per share</b></i> </p> <p class='bwalignc'> <i><b>3Q12 Core Earnings (after-tax)* of $42 million and Core Earnings per Share* of $0.74</b></i> </p> <ul> <li class='bwlistitemmargb'> <b>3Q12 results include a $13 million pre-tax loss ($0.14 per share after tax) related to the early repayment of our 2013 medium term notes</b> </li> <li class='bwlistitemmargb'> <b>3Q12 total priced-in margin of 420 bps, a 39 bps increase from 2Q12 and a 132 bps increase from 3Q11</b> </li> <li class='bwlistitemmargb'> <b>3Q12 interest rate lock commitments (IRLCs) expected to close of $6.8 billion, consistent with the second quarter of 2012</b> </li> <li class='bwlistitemmargb'> <b>Total loan servicing portfolio at September 30, 2012, of $185.1 billion in unpaid principal balance (UPB), up 4% from $178.1 billion in UPB at September 30, 2011</b> </li> <li class='bwlistitemmargb'> <b>Issued $275 million aggregate principal amount of 7.375% Senior Notes due 2019 and fully repaid remaining $418 million outstanding aggregate principal amount of our 2013 medium term notes. $677 million in unrestricted cash and cash equivalents at September 30, 2012</b> </li> </ul>

Wednesday, November 07, 2012

PHH Corporation Announces Third Quarter 2012 Results17:10 EST Wednesday, November 07, 2012 MT. LAUREL, N.J. (Business Wire) -- PHH Corporation (NYSE: PHH) (“PHH” or the “Company”) today announced financial results for the three and nine month periods ended September 30, 2012. For the quarter ended September 30, 2012, the Company reported net loss attributable to PHH Corporation of $42 million or $0.74 per share. Core earnings (after-tax)* and core earnings per share* for the quarter ended September 30, 2012, were $42 million and $0.74, respectively. These results include a $13 million pre-tax loss ($0.14 per share after tax) related to the early repayment of our 2013 medium term notes. Tangible book value per share* was $24.82 at September 30, 2012. Glen A. Messina, president and CEO of PHH Corporation, said, “In the third quarter, we delivered solid performance and progress in the execution of our four key strategies: disciplined growth in our franchise platforms, operational excellence, an unwavering commitment to customer service, and liquidity and cash flow generation and deleveraging. The continued execution on these strategies should maximize value for our shareholders by positioning us for growth and making us a more competitive, more profitable, and more capital-efficient company.” Messina added, “Mortgage loan origination volume and applications in our retail platforms remain at high levels, and our retail platforms represented 87% of total mortgage closings in the quarter. We see significant growth opportunities through both increased penetration of our existing clients and expansion of our client base. Our mortgage model is well-positioned for current trends, and we believe the industry is evolving toward our strengths. Meanwhile, Fleet continued to provide recurring segment profit and operating cash flow in the quarter. We also made significant progress on our liquidity and financing objectives in that we fully repaid our 2013 unsecured debt maturity with the combination of the proceeds of a successful debt offering and cash on hand, and we closed the third quarter with $677 million in unrestricted cash and cash equivalents.” Liquidity and Capital Raising Update Liquidity at September 30, 2012, included $677 million in unrestricted cash and cash equivalents. On August 2, 2012, we closed a $300 million unsecured U.S. revolving credit facility, consisting of a three-year $250 million tranche and an approximately two-year $50 million tranche. On September 25, 2012, we closed a three-year C$125 million secured Canadian revolving credit facility. These credit facilities replace our former $525 million revolving credit facility that would have matured in February 2013. At the end of the third quarter of 2012, there were no outstanding borrowings on these revolving credit facilities. On August 23, 2012, we completed an offering of $275 million aggregate principal amount of 7.375% Senior Notes due 2019. After deducting underwriting fees, we realized net proceeds of $270 million from the issuance. We used the net proceeds of this offering, along with cash on hand, to fully repay the $418 million remaining outstanding aggregate principal amount of our 2013 medium term notes. A pre-tax loss of $13 million ($0.14 per share after tax) associated with the early repayment of these notes was recorded in Other operating expenses in the third quarter.   Summary Consolidated Results(In millions, except per share data)         Three Months EndedNine Months EndedSeptember 30,September 30,2012201120122011 Net revenues $ 624 $ 384 $ 1,960 $ 1,565 Loss before income taxes (56 ) (242 ) (12 ) (223 ) Net loss attributable to PHH Corporation (42 ) (148 ) (24 ) (140 )   Basic loss per share attributable to PHH Corporation $ (0.74 ) $ (2.62 ) $ (0.42 ) $ (2.48 )   Non-GAAP Results* Core earnings (pre-tax) $ 67 $ 108 $ 191 $ 212 Core earnings (after-tax) 42 64 122 127   Core earnings per share $ 0.74 $ 1.14 $ 2.15 $ 2.25   Adjusted cash flow $ 120 $ (208 ) $ 415 $ (199 )   * Non-GAAP Financial Measures Core earnings (pre-tax), core earnings (after-tax), core earnings per share, adjusted cash flow, tangible book value and tangible book value per share are financial measures that are not in accordance with U.S. generally accepted accounting principles (GAAP). See the “Note Regarding Non-GAAP Financial Measures” below for a detailed description of these and certain other Non-GAAP financial measures and reconciliations of such Non-GAAP financial measures to their most directly comparable GAAP financial measures as required by Regulation G.   Segment Results           (In millions)             ThirdThird Quarter 2012Quarter 2011FleetMortgageMortgageManagementProductionServicingServicesTotal PHHTotal PHHSegmentSegmentSegmentOtherCorporationCorporation Net fee income $ 91 $― $ 45 $― $ 136 $ 110 Fleet lease income ― ― 340 ― 340 370 Gain on mortgage loans 257 ― ― ― 257 203 Mortgage net finance expense (16 ) (14 ) ― ― (30 ) (24 ) Loan servicing income (1) ― 112 ― ― 112 112 MSR fair value adjustments: Prepayments and receipt of recurring cash flows ― (75 ) ― ― (75 ) (49 ) Market-related (2) ― (150 ) ― ― (150 ) (361 ) Net derivative gain related to MSRs ― 8 ― ― 8 1 Other income   5     1     20 ―     26     22   Net revenues   337     (118 )   405 ―     624     384   Depreciation on operating leases ― ― 304 ― 304 307 Fleet interest expense ― ― 17 1 18 19 Foreclosure-related charges ― 41 ― ― 41 20 Other expenses   196     46     63   12     317     280   Total expenses   196     87     384   13     680     626   Income (loss) before income taxes 141 (205 ) 21 (13 ) $ (56 ) $ (242 ) Less: income attributable to noncontrolling interest   19   ―   ― ―   Segment profit (loss) $ 122   $ (205 ) $ 21 $ (13 )     (1)   Net reinsurance loss for the three months ended September 30, 2012 was not significant. Loan servicing income includes net reinsurance loss of $8 million for the three months ended September 30, 2011.   (2) Represents the Change in fair value of mortgage servicing rights due to changes in market inputs and assumptions used in the valuation model. The fair value of our MSRs is estimated based upon projections of expected future cash flows from our MSRs considering prepayment estimates, our historical prepayment rates, portfolio characteristics, interest rates based on interest rate yield curves, implied volatility and other economic factors.   Segment Results           (In millions)             Nine MonthsEndedSeptemberNine Months Ended September 30, 201230, 2011FleetMortgageMortgageManagementProductionServicingServicesTotal PHHTotal PHHSegmentSegmentSegmentOtherCorporationCorporation Net fee income $ 254 $ ― $ 137 $ ― $ 391 $ 338 Fleet lease income ― ― 1,014 ― 1,014 1,050 Gain on mortgage loans 695 ― ― ― 695 381 Mortgage net finance expense (49 ) (42 ) ― (1 ) (92 ) (68 ) Loan servicing income (1) ― 333 ― ― 333 337 MSR fair value adjustments: Prepayments and receipt of recurring cash flows ― (199 ) ― ― (199 ) (148 ) Market-related (2) ― (252 ) ― ― (252 ) (453 ) Net derivative gain related to MSRs ― 5 ― ― 5 1 Other income   9     ―     56   ―     65     127   Net revenues   909     (155 )   1,207   (1 )   1,960     1,565   Depreciation on operating leases ― ― 908 ― 908 922 Fleet interest expense ― ― 53 (1 ) 52 60 Foreclosure-related charges ― 145 ― ― 145 59 Other expenses   548     127     179   13     867     747   Total expenses   548     272     1,140   12     1,972     1,788   Income (loss) before income taxes 361 (427 ) 67 (13 ) $ (12 ) $ (223 ) Less: income attributable to noncontrolling interest   44     ―     ―   ―   Segment profit (loss) $ 317   $ (427 ) $ 67 $ (13 )     (1)   Includes net reinsurance loss of $19 million and $15 million for the nine months ended September 30, 2012 and 2011, respectively. The reinsurance loss for the nine months ended September 30, 2012 includes a $16 million loss on the termination of one of our inactive reinsurance agreements.   (2) Represents the Change in fair value of mortgage servicing rights due to changes in market inputs and assumptions used in the valuation model. The fair value of our MSRs is estimated based upon projections of expected future cash flows from our MSRs considering prepayment estimates, our historical prepayment rates, portfolio characteristics, interest rates based on interest rate yield curves, implied volatility and other economic factors.   Mortgage Production and Mortgage ServicingMortgage Production Segment Profit Mortgage Production segment profit in the third quarter of 2012 was $122 million, up 56% from $78 million in the second quarter of 2012 and up 28% from the third quarter of 2011, driven by strong gain on sale margins from the continuation of high refinance originations that began in the third quarter 2011 and growth in Mortgage fees as a result of greater volumes of Fee-based closings. Mortgage Servicing Segment Loss Mortgage Servicing segment loss in the third quarter of 2012 was $205 million, primarily driven by an aggregate $217 million in negative changes in the fair value of our MSR and related derivatives and $41 million in foreclosure-related charges. The changes in the fair value of our MSR and related derivatives included $150 million in market-related negative fair value adjustments on our mortgage servicing rights and $75 million in prepayments and receipts of recurring cash flows, primarily attributable to a decrease in mortgage interest rates, partially offset by $8 million in net derivative gains. Foreclosure-related charges during the third quarter of 2012 increased slightly from $39 million in the second quarter 2012. The continued elevated levels of foreclosure-related charges were reflective of significant repurchase requests and declining defense rates, and we expect repurchase requests to remain elevated potentially through the end of 2013. Interest Rate Lock Commitments IRLCs expected to close of $6.8 billion in the third quarter of 2012 were essentially unchanged from the second quarter of 2012, reflecting the continuation of the high level of refinancing originations that began in the third quarter 2011. IRLCs expected to close declined 41% from the third quarter 2011, reflecting our strategy of growth in our retail channels and narrowing our focus in our wholesale/correspondent channel to business partners we believe will consistently deliver high-quality loans. Although total IRLCs expected to close declined compared to the third quarter of 2011, retail IRLCs expected to close in the third quarter of 2012 made up a greater portion of the total. Total Priced-in Margin Total priced-in margin on IRLCs expected to close continued its increasing trend and remained at an elevated level for the third quarter. Total priced-in margin in the quarter was 420 bps, a 39 bps increase from the second quarter 2012 and a 132 bps increase from the third quarter 2011. These margins reflect continuing high levels of refinancing activity, primarily due to a reduction in mortgage interest rates and higher consumer demand. Although we expect priced-in margins to eventually decline from current levels, we believe these margins could remain elevated in the near term due to industry capacity constraints and the low absolute level of interest rates. Mortgage Closing Volume Total third quarter 2012 mortgage closings were $14.4 billion of which 87% were retail and 13% were wholesale/correspondent, reflecting our strategy of growth in our retail channels and narrowing our focus in our wholesale/correspondent channel to business partners we believe will consistently deliver high-quality loans. Fee-based closings increased to 39% of total closings in the quarter, compared to 37% of total closings in the second quarter 2012 and 25% of total closings in the third quarter of 2011. Total third quarter 2012 mortgage closings increased 12% from the second quarter 2012. Unpaid Principal Balance of Mortgage Servicing Portfolio At September 30, 2012, the UPB of our capitalized servicing portfolio was $144.8 billion, consistent with the UPB at September 30, 2011, and a 2% decrease from the UPB at the end of the second quarter of 2012. The sequential quarter decrease reflects prepayments, not fully offset by additions from production. At September 30, 2012, the UPB of our total loan servicing portfolio was $185.1 billion, a 4% increase over the UPB at September 30, 2011, and a 4% decrease from the UPB at the end of the second quarter of 2012. The sequential quarter and year-over-year changes in our total loan servicing portfolio included an $8 billion reduction in UPB in the third quarter 2012 from a transfer of subservicing related to our previously-announced termination of an agreement with Charles Schwab. We anticipate adding approximately $52 billion of subservicing UPB in the first quarter of 2013 related to our private label agreement with HSBC. Mortgage Servicing Rights At September 30, 2012, the fair value of our mortgage servicing rights was $1.0 billion, a decrease of 13% from the second quarter of 2012. This change reflects $150 million in negative market-related fair value adjustments and $75 million in negative fair value adjustments related to prepayments and the receipt of recurring cash flows, partially offset by $70 million in MSR added from the capitalization of new servicing rights, reflecting $8.8 billion of loans sold in the quarter. Foreclosure-related Charges Foreclosure-related charges in the third quarter of 2012 were $41 million, a slight increase from $39 million in the second quarter of 2012, primarily as a result of a declining defense rate as investors have become more selective in determining loans to put back. Total foreclosure-related reserves were $176 million at the end of the third quarter, compared to $175 million at the end of the second quarter. As of September 30, 2012, the estimated amount of reasonably possible losses in excess of the total foreclosure-related reserves was $70 million, down from $105 million at the end of the second quarter of 2012. The reasonably possible estimate assumes that repurchases and indemnifications remain at an elevated level through the year ended December 31, 2013, our success rate in defending against requests declines, and loss severities remain at current levels. Fleet Management ServicesSegment Profit Fleet Management Services third quarter segment profit was $21 million, consistent with the third quarter 2011. These results reflected growth in fleet management fees, as well as lower funding costs, offset by a decline in Fleet lease income due to a 3% decline in the average number of leased vehicles and lower operating lease syndication volumes. Third quarter 2012 segment profit declined $1 million from the second quarter 2012, primarily due to a decline in Fleet lease income. Fleet Leasing Net investment in fleet leases at September 30, 2012, represented a 7% increase compared to September 30, 2011, despite a 3% decline in average leased vehicle units, reflecting a shift in the mix of our leased units to higher-capitalized cost truck and service-type vehicles. Fleet Management Fees Fleet management fees increased to $45 million in the third quarter 2012 from $42 million in the third quarter 2011, primarily resulting from an increase in maintenance service card units and an increase in asset-based fleet management services resulting from asset dispositions. Conference Call/Webcast The Company will host a conference call at 10:00 a.m. (Eastern Time) on Thursday, November 8, 2012, to discuss its third quarter 2012 results. All interested parties are welcome to participate. You can access the conference call by dialing (800) 533-9703 or (785) 830-1926 and using the conference ID 6417933 approximately 10 minutes prior to the call. The conference call will also be webcast at www.phh.com/invest under webcasts and presentations. An investor presentation of supplemental schedules will be available by visiting the Investor Relations page of PHH's website at www.phh.com/invest on Thursday, November 8, 2012, prior to the start of the conference call. A replay will be available shortly after the end of the call through November 23, 2012, by dialing (888) 203-1112 or (719) 457-0820 and using conference ID 6417933 or by logging on to the company's website. About PHH Corporation Headquartered in Mount Laurel, New Jersey, PHH Corporation (NYSE: PHH) is a leading provider of business process management services for the mortgage and fleet industries. Its subsidiary, PHH Mortgage, is one of the largest originators and servicers of residential mortgages in the United States1, and its subsidiary, PHH Arval, is a leading fleet management services provider in the United States and Canada. PHH is dedicated to delivering premier customer service and providing value-added solutions to its clients. For additional information about PHH and its subsidiaries, please visit the Company's website at www.phh.com. 1 Inside Mortgage Finance, Copyright 2012Forward-Looking Statements Certain statements in this press release are forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Generally, forward looking-statements are not based on historical facts but instead represent only our current beliefs regarding future events. All forward-looking statements are, by their nature, subject to risks, uncertainties and other factors that could cause actual results, performance or achievements to differ materially from those expressed or implied in such forward-looking statements. Investors are cautioned not to place undue reliance on these forward-looking statements. Such statements may be identified by words such as “expects,” “anticipates,” “intends,” “projects,” “estimates,” “plans,” “may increase,” “may fluctuate” and similar expressions or future or conditional verbs such as “will,” “should,” “would,” “may” and “could.” You should understand that forward-looking statements are not guarantees of performance or results and are preliminary in nature. You should consider the areas of risk described under the heading “Cautionary Note Regarding Forward-Looking Statements” and “Risk Factors” in our periodic reports filed with the U.S. Securities and Exchange Commission, including our most recent Annual Report on Form 10-K and Quarterly Reports on Form 10-Q, in connection with any forward-looking statements that may be made by us or our businesses generally. Such periodic reports are available in the “Investors” section of our website at http://www.phh.com and are also available at http://www.sec.gov. Except for our ongoing obligations to disclose material information under the federal securities laws, applicable stock exchange listing standards and unless otherwise required by law, we undertake no obligation to release publicly any updates or revisions to any forward-looking statements or to report the occurrence or non-occurrence of anticipated or unanticipated events.     PHH CORPORATION AND SUBSIDIARIES   CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS         (In millions, except per share data)   Three Months EndedNine Months EndedSeptember 30,September 30,2012   20112012   2011REVENUES Mortgage fees $ 91 $ 68 $ 254 $ 210 Fleet management fees   45     42     137     128   Net fee income   136     110     391     338   Fleet lease income   340     370     1,014     1,050   Gain on mortgage loans, net   257     203     695     381   Mortgage interest income 24 24 70 82 Mortgage interest expense   (54 )   (48 )   (162 )   (150 ) Mortgage net finance expense   (30 )   (24 )   (92 )   (68 ) Loan servicing income   112     112     333     337   Change in fair value of mortgage servicing rights (225 ) (410 ) (451 ) (601 ) Net derivative gain related to mortgage servicing rights   8     1     5     1   Valuation adjustments related to mortgage servicing rights, net   (217 )   (409 )   (446 )   (600 ) Net loan servicing loss   (105 )   (297 )   (113 )   (263 ) Other income   26     22     65     127   Net revenues   624     384     1,960     1,565   EXPENSES Salaries and related expenses 159 124 438 375 Occupancy and other office expenses 15 14 43 44 Depreciation on operating leases 304 307 908 922 Fleet interest expense 18 19 52 60 Other depreciation and amortization 7 7 19 19 Other operating expenses   177     155     512     368   Total expenses   680     626     1,972     1,788   Loss before income taxes (56 ) (242 ) (12 ) (223 ) Income tax benefit   (33 )   (104 )   (32 )   (100 ) Net (loss) income (23 ) (138 ) 20 (123 ) Less: net income attributable to noncontrolling interest   19     10     44     17   Net loss attributable to PHH Corporation $ (42 ) $ (148 ) $ (24 ) $ (140 ) Basic loss per share attributable to PHH Corporation $ (0.74 ) $ (2.62 ) $ (0.42 ) $ (2.48 ) Diluted loss per share attributable to PHH Corporation $ (0.74 ) $ (2.62 ) $ (0.42 ) $ (2.48 )     PHH CORPORATION AND SUBSIDIARIES   CONDENSED CONSOLIDATED BALANCE SHEETS(In millions)     September 30,December 31,20122011   ASSETS Cash and cash equivalents $ 677 $ 414 Restricted cash, cash equivalents and investments 435 574 Mortgage loans held for sale 1,953 2,658 Accounts receivable, net 742 700 Net investment in fleet leases 3,653 3,515 Mortgage servicing rights 1,002 1,209 Property, plant and equipment, net 68 64 Goodwill 25 25 Other assets (1)   691   618 Total assets $ 9,246 $ 9,777   LIABILITIES AND EQUITY Accounts payable and accrued expenses $ 516 $ 504 Debt 6,318 6,914 Deferred taxes 604 626 Other liabilities   309   272 Total liabilities   7,747   8,316 Commitments and contingencies ― ― Total PHH Corporation stockholders' equity 1,463 1,442 Noncontrolling interest   36   19 Total equity   1,499   1,461 Total liabilities and equity $ 9,246 $ 9,777     (1)   Includes intangible assets of $31 million and $33 million as of September 30, 2012 and December 31, 2011, respectively.   DEBT AND BORROWING ARRANGEMENTS   The following table summarizes the components of Debt:     September 30, 2012December 31, 2011   Wt. Avg-   Wt. Avg-InterestInterestBalanceRate(1)BalanceRate(1)(In millions) Term notes, in amortization $ 529 2.1 % $ 1,196 2.1 % Term notes, in revolving period 993 1.2 % 374 1.6 % Variable-funding notes 1,849 1.4 % 1,516 1.4 % Other   26 5.1 %   32 5.1 % Vehicle Management Asset-Backed Debt   3,397   3,118 Secured Canadian Credit facility   ― ― %   ― ― % Committed warehouse facilities 1,701 2.1 % 2,313 2.0 % Uncommitted warehouse facilities ― ― % 44 1.2 % Servicing advance facility   71 2.7 %   79 2.8 % Mortgage Asset-Backed Debt   1,772   2,436 Term notes 732 8.5 % 879 8.2 % Convertible notes 417 5.0 % 460 4.0 % Unsecured Credit facilities   ― ― %   ― ― % Unsecured Debt   1,149   1,339 Mortgage loan securitization debt certificates, at fair value   ― ― %   21 7.0 % Total $ 6,318 $ 6,914     (1)   Represents the weighted-average stated interest rate of outstanding debt as of the respective date, which may be different from the effective rate due to the amortization of premiums, discounts and issuance costs. Facilities are variable-rate, except for the Unsecured Term notes, Convertible notes, and Mortgage loan securitization debt certificates which are fixed-rate.   AVAILABLE FUNDING AND BORROWING CAPACITY   Capacity under all borrowing agreements is dependent upon maintaining compliance with, or obtaining waivers of, the terms, conditions and covenants of the respective agreements. Available capacity under asset-backed funding arrangements may be further limited by asset eligibility requirements. Available capacity under committed borrowing arrangements as of September 30, 2012 consisted of:       UtilizedAvailableCapacityCapacityCapacity(In millions) Vehicle Management Asset-Backed Debt: Term notes, in revolving period $ 993 $ 993 $― Variable-funding notes 2,330 1,849 481 Secured Canadian Credit facility(1) 127 4 123 Mortgage Asset-Backed Debt: Committed warehouse facilities 3,545 1,701 1,844 Servicing advance facility 120 71 49 Unsecured Credit facilities 305 ― 305     (1)   Utilized capacity reflects $4 million of letters of credit issued under the Secured Canadian Credit facility, which are not included in Debt in the Condensed Consolidated Balance Sheet.   Capacity for Mortgage asset-backed debt shown above excludes $2.0 billion not drawn under uncommitted facilities, and $320 million available under committed off-balance sheet gestation facilities.   Mortgage Production Segment(In millions, except average loan amount)             Three Months EndedNine Months EndedSeptember 30,September 30,20122011Change20122011Change Loans closed to be sold $ 8,793 $ 9,552 (8 )% $ 27,529 $ 26,082 6 % Fee-based closings   5,595     3,197   75 %   13,642     10,244   33 % Total closings $ 14,388   $ 12,749   13 % $ 41,171   $ 36,326   13 %   Purchase closings $ 4,731 $ 6,211 (24 )% $ 13,591 $ 16,078 (15 )% Refinance closings   9,657     6,538   48 %   27,580     20,248   36 % Total closings $ 14,388   $ 12,749   13 % $ 41,171   $ 36,326   13 %   Fixed rate $ 9,863 $ 9,139 8 % $ 29,264 $ 25,804 13 % Adjustable rate   4,525     3,610   25 %   11,907     10,522   13 % Total closings $ 14,388   $ 12,749   13 % $ 41,171   $ 36,326   13 %   Retail closings $ 12,466 $ 8,597 45 % $ 33,012 $ 25,373 30 % Wholesale/correspondent closings   1,922     4,152   (54 )%   8,159     10,953   (26 )% Total closings $ 14,388   $ 12,749   13 % $ 41,171   $ 36,326   13 %   Average loan amount $ 301,101 $ 257,872 17 % $ 278,474 $ 256,977 8 % Loans sold $ 8,808 $ 8,579 3 % $ 28,285 $ 28,307 ― Applications $ 18,579 $ 22,704 (18 )% $ 55,088 $ 49,006 12 % IRLCs expected to close $ 6,769 $ 11,429 (41 )% $ 20,394 $ 23,974 (15 )%         Three Months EndedNine Months EndedSeptember 30,     September 30,     20122011Change20122011Change Mortgage fees $ 91 $ 68 34 % $ 254 $ 210 21 % Gain on mortgage loans, net 257 203 27 % 695 381 82 % Mortgage net finance expense (16 ) (8 ) (100 )% (49 ) (18 ) (172 )% Other income   5     1   400 %   9     74   (88 )% Net revenues   337     264   28 %   909     647   40 % Total expenses   196     159   23 %   548     458   20 % Income before income taxes 141 105 34 % 361 189 91 % Less: net income attributable to noncontrolling interest   19     10   90 %   44     17   159 % Segment profit $ 122   $ 95   28 % $ 317   $ 172   84 %   Mortgage Servicing Segment   ($ In millions)   As of September 30,         2012   2011Change Ending total loan servicing portfolio $ 185,143 $ 178,129 4 % Number of loans serviced 1,032,823 1,048,291 (1 )% Ending capitalized loan servicing portfolio $ 144,780 $ 144,275 ― Capitalized servicing rate 0.69 % 0.83 % Capitalized servicing multiple 2.3 2.8 Weighted-average servicing fee (in basis points) 30 30     Three Months EndedNine Months EndedSeptember 30,September 30,2012   2011   Change2012   2011   Change Average total loan servicing portfolio $ 189,287 $ 176,019 8 % $ 186,323 $ 172,298 8 % Average capitalized loan servicing portfolio 146,189 143,396 2 % 147,722 140,909 5 % Payoffs and principal curtailments of capitalized portfolio 10,463 6,014 74 % 27,102 16,980 60 %     Three Months EndedNine Months EndedSeptember 30,September 30,20122011Change20122011Change Mortgage net finance expense $ (14 ) $ (16 ) 13 % $ (42 ) $ (48 ) 13 % Loan servicing income 112 112 ― 333 337 (1 )% Valuation adjustments related to mortgage servicing rights, net (217 ) (409 ) 47 % (446 ) (600 ) 26 % Other income (expense)   1     1   ―   ―     (2 ) 100 % Net revenues   (118 )   (312 ) 62 %   (155 )   (313 ) 50 % Foreclosure-related charges 41 20 105 % 145 59 146 % Other expenses   46     36   28 %   127     95   34 % Total expenses   87     56   55 %   272     154   77 % Segment loss $ (205 ) $ (368 ) 44 % $ (427 ) $ (467 ) 9 %   September 30, 2012December 31, 2011Number of   Number of   LoansUnpaid BalanceLoansUnpaid BalancePortfolio Delinquency(1) 30 days 2.40 % 1.91 % 2.24 % 1.83 % 60 days 0.59 % 0.47 % 0.60 % 0.51 % 90 or more days 0.76 % 0.66 % 0.98 % 0.95 % Total 3.75 % 3.04 % 3.82 % 3.29 % Foreclosure/real estate owned(2) 1.99 % 1.91 % 1.83 % 1.85 %     (1)   Represents portfolio delinquencies as a percentage of the total number of loans and the total unpaid balance of the portfolio.   (2) As of September 30, 2012 and December 31, 2011, there were 17,141 and 15,689 of loans in foreclosure with an unpaid principal balance of $3.0 billion and $2.8 billion, respectively.       Fleet Management Services Segment                     Average for theAverage for theThree Months EndedNine Months EndedSeptember 30,       September 30,       20122011Change20122011   Change(in thousands of units) Leased vehicles 264 272 (3 )% 267 275 (3 )% Maintenance service cards 345 324 6 % 344 320 8 % Fuel cards 308 296 4 % 302 293 3 % Accident management vehicles 304 297 2 % 311 295 5 %       Three Months EndedNine Months EndedSeptember 30,       September 30,       20122011Change20122011   Change(in millions) Fleet management fees $ 45 $ 42 7 % $ 137 $ 128 7 % Fleet lease income 340 370 (8 )% 1,014 1,050 (3 )% Other income   20   20 ―   56   55 2 % Net revenues   405   432 (6 )%   1,207   1,233 ―   Depreciation on operating leases 304 307 (1 )% 908 922 (2 )% Fleet interest expense 17 20 (15 )% 53 63 (16 )% Other expenses   63   84 (25 )%   179   192 (7 )% Total expenses   384   411 (7 )%   1,140   1,177 (3 )%   Segment profit $ 21 $ 21 ― $ 67 $ 56 20 %   * NOTE REGARDING NON-GAAP FINANCIAL MEASURES Core earnings (loss) (pre-tax and after-tax), core earnings (loss) per share, adjusted cash flow, tangible book value and tangible book value per share are financial measures that are not in accordance with GAAP. See Non-GAAP Reconciliations below for a reconciliation of these measures to the most directly comparable GAAP financial measures as required by Regulation G. Core earnings (loss) (pre-tax and after-tax) and core earnings (loss) per share involves differences from Segment profit (loss), Income (loss) before income taxes, Net income (loss) attributable to PHH Corporation and Basic earnings (loss) per share attributable to PHH Corporation computed in accordance with GAAP. Core earnings (loss) (pre-tax and after-tax) and core earnings (loss) per share should be considered as supplementary to, and not as a substitute for, Segment profit (loss), Income (loss) before income taxes, Net income (loss) attributable to PHH Corporation or Basic earnings (loss) per share attributable to PHH Corporation computed in accordance with GAAP as a measure of the Company's financial performance. Adjusted cash flow involves differences from Net increase (decrease) in cash and cash equivalents computed in accordance with GAAP. Adjusted cash flow should be considered as supplementary to, and not as a substitute for, Net increase (decrease) in cash and cash equivalents computed in accordance with GAAP as a measure of the Company's net increase or decrease in cash and cash equivalents. Tangible book value and tangible book value per share involve differences from Total PHH Corporation stockholders' equity computed in accordance with GAAP. Tangible book value and tangible book value per share should be considered as supplementary to, and not as a substitute for, Total PHH Corporation stockholders' equity computed in accordance with GAAP as a measure of the Company's financial position. The Company believes that these Non-GAAP Financial Measures can be useful to investors because they provide a means by which investors can evaluate the Company's underlying key drivers and operating performance of the business, exclusive of certain adjustments and activities that investors may consider to be unrelated to the underlying economic performance of the business for a given period. The Company also believes that any meaningful analysis of the Company's financial performance by investors requires an understanding of the factors that drive the Company's underlying operating performance which can be obscured by significant unrealized changes in value of the Company's mortgage servicing rights, as well as any gain or loss on derivatives that are intended to offset market-related fair value adjustments on the Company's mortgage servicing rights, in a given period that are included in Segment profit (loss), Income (loss) before income taxes, Net income (loss) attributable to PHH Corporation and Basic earnings (loss) per share attributable to PHH Corporation in accordance with GAAP. Core earnings (loss) (pre-tax and after-tax) and core earnings (loss) per share Core earnings (loss) (pre-tax and after-tax) and core earnings (loss) per share measure the Company's financial performance excluding unrealized changes in fair value of the Company's mortgage servicing rights that are based upon projections of expected future cash flows and prepayments as well as realized and unrealized changes in the fair value of derivatives that are intended to offset changes in the fair value of mortgage servicing rights. The changes in fair value of mortgage servicing rights and related derivatives are highly sensitive to changes in interest rates and are dependent upon the level of current and projected interest rates at the end of each reporting period. Value lost from actual prepayments and recurring cash flows are recorded when actual cash payments or prepayments of the underlying loans are received, and are included in core earnings based on the current fair value of the mortgage servicing rights at the time the payments are received. The presentation of core earnings is designed to more closely align the timing of recognizing the actual value lost from prepayments in the mortgage servicing segment with the associated value created through new originations in the mortgage production segment. The Company believes that it will likely replenish most, if not all, realized value lost from changes in value from actual prepayments through new loan originations and actively manages and monitors economic replenishment rates to measure its ability to continue to do so. Therefore, management does not believe the unrealized change in value of the mortgage servicing rights is representative of the economic change in value of the business as a whole. Core earnings metrics are used in managing the Company's mortgage business. The Company has also designed certain management incentives based upon the achievement of core earnings targets, subject to potential adjustments that may be made at the discretion of the Human Capital and Compensation Committee of the Company's Board of Directors. Limitations on the use of Core Earnings Since core earnings (loss) (pre-tax and after-tax) and core earnings (loss) per share measure the Company's financial performance excluding unrealized changes in value of mortgage servicing rights, such measures may not appropriately reflect the rate of value lost on subsequent actual payments or prepayments over time. As such, core earnings (loss) (pre-tax and after-tax) and core earnings (loss) per share may tend to overstate operating results in a declining interest rate environment and understate operating results in a rising interest rate environment, absent the effect of any offsetting gains or losses on derivatives that are intended to offset changes in fair value on the Company's mortgage servicing rights. Due to changes in the Company's mortgage servicing rights valuation model that became effective January 1, 2012, the Company no longer reports “Credit-related fair value adjustments” to MSRs as a discrete component of the change in value of MSRs. For periods ending after December 31, 2011, “Market-related fair value adjustments” in the accompanying Regulation G reconciliation include changes in MSR value due to the impact of estimated portfolio delinquencies and foreclosures. Accordingly, amounts previously classified as “Credit-related fair value adjustments” have been reclassified to “Market-related fair value adjustments” for periods ending on or before December 31, 2011. Adjusted cash flow Adjusted cash flow measures the Company's Net increase (decrease) in cash and cash equivalents for a given period excluding changes resulting from the issuance of equity, the purchase of derivative securities related to the Company's stock or the issuance or repayment of unsecured or other debt by PHH Corporation. The Company believes that Adjusted cash flow is a useful measure for investors because the Company's ability to repay future unsecured debt maturities or return capital to equity holders is highly dependent on a demonstrated ability to generate cash. Accordingly, the Company believes that Adjusted cash flow may assist investors in determining the amount of cash and cash equivalents generated from business activities during a period that is available to repay unsecured debt or distribute to holders of the Company's equity. Adjusted cash flow can be generated through a combination of earnings, more efficient utilization of asset-backed funding facilities, or an improved working capital position. Adjusted cash flow can vary significantly between periods based upon a variety of potential factors including, but not limited to, timing related to cash collateral postings, mortgage origination volumes and margins, fleet vehicle purchases, sales, and related securitizations. Adjusted cash flow is not a substitute for the Net increase (decrease) in cash and cash equivalents for a period and is not intended to provide the Company's total sources and uses of cash or measure its change in liquidity. As such, it is important that investors review the Company's consolidated statement of cash flows for a more detailed understanding of the drivers of net cash provided by (used in) operating activities, investing activities, and financing activities. Adjusted cash flow metrics are used in managing the Company's mortgage and fleet businesses. The Company has also designed certain management incentives based upon the achievement of adjusted cash flow targets, subject to potential adjustments that may be made at the discretion of the Human Capital and Compensation Committee of the Company's Board of Directors. Tangible book value and Tangible book value per share Tangible book value is a measure of Total PHH Corporation stockholders' equity computed in accordance with GAAP excluding the value of goodwill and other intangible assets. Tangible book value per share is a measure of tangible book value, on a per share basis, using the number of shares of outstanding PHH Corporation common stock as of the applicable measurement date. Certain of the Company's debt agreements contain indebtedness-to-tangible net worth ratio covenants, and such ratios are calculated using a measure of tangible net worth that is calculated on a basis similar to the Company's calculation of tangible book value. Accordingly, the Company believes that tangible book value and tangible book value per share provide useful supplementary information to investors.   NON-GAAP RECONCILIATIONS – CORE EARNINGS(In millions, except per share data)   See “Note Regarding Non-GAAP Financial Measures” above in this press release for a description of the uses and limitations of the Non-GAAP Financial Measures.   Regulation G Reconciliation   Three Months Ended   Nine Months EndedSeptember 30,September 30,2012   20112012   2011 Loss before income taxes ― as reported $ (56 ) $ (242 ) $ (12 ) $ (223 ) Less: net income attributable to noncontrolling interest   19     10     44     17   Segment loss (75 ) (252 ) (56 ) (240 ) Market-related fair value adjustments (1) 150 361 252 453 Net derivative gain related to MSRs   (8 )   (1 )   (5 )   (1 ) Core earnings (pre-tax) $ 67   $ 108   $ 191   $ 212     Net loss attributable to PHH Corporation― as reported $ (42 ) $ (148 ) $ (24 ) $ (140 ) Market-related fair value adjustments, net of taxes (1)(2) 89 212 149 267 Net derivative gain related to MSRs, net of taxes(2)   (5 )   ―   (3 )   ― Core earnings (after-tax) $ 42   $ 64   $ 122   $ 127     Basic loss per share attributable to PHH Corporation ― as reported $ (0.74 ) $ (2.62 ) $ (0.42 ) $ (2.48 ) Market-related fair value adjustments, net of taxes (1)(3) 1.57 3.77 2.63 4.74 Net derivative gain related to MSRs, net of taxes(3)   (0.09 )   (0.01 )   (0.06 )   (0.01 ) Core earnings per share $ 0.74   $ 1.14   $ 2.15   $ 2.25       (1)   Represents the Change in fair value of MSRs due to changes in market inputs and assumptions used in the valuation model.   (2) An incremental effective tax rate of 41% was applied to the MSRs valuation adjustments to arrive at the net of taxes amounts.   (3) Basic weighted-average shares outstanding of 56.842 million and 56.437 million for the three months ended September 30, 2012 and 2011, respectively and 56.768 million and 56.298 million for the nine months ended September 30, 2012 and 2011, respectively, were used to calculate per share amounts.   NON-GAAP RECONCILIATIONS – CORE EARNINGS BY SEGMENT(In millions)   See “Note Regarding Non-GAAP Financial Measures” above in this press release for a description of the uses and limitations of the Non-GAAP Financial Measures.   Regulation G Reconciliation         Third Quarter 2012FleetMortgageMortgageManagementProductionServicingServicesSegmentSegmentSegmentOther Segment profit (loss) $ 122 $ (205 ) $ 21 $ (13 ) Market-related fair value adjustments(1) ― 150 ― ― Net derivative gain related to MSRs   ―   (8 )   ―   ― Core earnings (loss) $ 122 $ (63 ) $ 21 $ (13 )     Third Quarter 2011FleetMortgageMortgageManagementProductionServicingServicesSegmentSegmentSegmentOther Segment profit (loss) $ 95 $ (368 ) $ 21 $ ― Market-related fair value adjustments(1) ― 361 ― ― Net derivative gain related to MSRs   ―   (1 )   ―   ― Core earnings (loss) $ 95 $ (8 ) $ 21 $ ―     (1)   Represents the Change in fair value of MSRs due to changes in market inputs and assumptions used in the valuation model.   NON-GAAP RECONCILIATIONS – CORE EARNINGS BY SEGMENT(In millions)   See “Note Regarding Non-GAAP Financial Measures” above in this press release for a description of the uses and limitations of the Non-GAAP Financial Measures.   Regulation G Reconciliation         Nine Months Ended September 30, 2012FleetMortgageMortgageManagementProductionServicingServicesSegmentSegmentSegmentOther Segment profit (loss) $ 317 $ (427 ) $ 67 $ (13 ) Market-related fair value adjustments(1) ― 252 ― ― Net derivative gain related to MSRs   ―   (5 )   ―   ― Core earnings (loss) $ 317 $ (180 ) $ 67 $ (13 )     Nine Months Ended September 30, 2011FleetMortgageMortgageManagementProductionServicingServicesSegmentSegmentSegmentOther Segment profit (loss) $ 172 $ (467 ) $ 56 $ (1 ) Market-related fair value adjustments(1) ― 453 ― ― Net derivative gain related to MSRs   ―   (1 )   ―   ― Core earnings (loss) $ 172 $ (15 ) $ 56 $ (1 )     (1)   Represents the Change in fair value of MSRs due to changes in market inputs and assumptions used in the valuation model.   NON-GAAP RECONCILIATIONS – ADJUSTED CASH FLOW(In millions)   See “Note Regarding Non-GAAP Financial Measures” above in this press release for a description of the uses and limitations of the Non-GAAP Financial Measures.   Regulation G Reconciliation   Three Months Ended   Nine Months EndedSeptember 30,September 30,2012   20112012   2011 Net (decrease) increase in Cash and cash equivalents $ (23 ) $ (128 ) $ 263 $ (111 ) Adjustments: Decrease (increase) in unsecured borrowings 144 (80 ) 153 (80 ) Issuances of common stock   (1 )   ―   (1 )   (8 ) Adjusted cash flow $ 120   $ (208 ) $ 415   $ (199 )   NON-GAAP RECONCILIATIONS ― TANGIBLE BOOK VALUE(in millions except share and per share data)   See “Note Regarding Non-GAAP Financial Measures” above in this press release for a description of the uses and limitations of the Non-GAAP Financial Measures.   Regulation G Reconciliation     September 30,December 31,20122011 PHH Corporation stockholders' equity ― as reported $ 1,463 $ 1,442 Goodwill (25 ) (25 ) Intangible assets   (31 )   (33 ) Tangible book value $ 1,407   $ 1,384   Common shares issued and outstanding 56,695,730   56,361,155   Tangible book value per share $ 24.82   $ 24.56   PHH CorporationInvestorsJim Ballan, 856-917-4311jim.ballan@phh.comorMediaDico Akseraylian, 410-771-2038dico.akseraylian@phh.com