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Press release from Business Wire

Aetna Opens Support Lines to the Public after Building Collapse in Philadelphia

Thursday, June 06, 2013

Aetna Opens Support Lines to the Public after Building Collapse in Philadelphia

14:38 EDT Thursday, June 06, 2013

In the aftermath of the apartment building collapse in Center City Philadelphia, Aetna (NYSE: AET), has opened its student and employee assistance program lines for any person who may be having difficulty coping with this tragedy.

“Aetna is deeply saddened by the building collapse in Philadelphia, and we're here to help,” said Aetna Chairman, CEO and President Mark T. Bertolini. “Our focus is on helping those affected get the assistance they need to move forward.”

The Aetna Behavioral Health Student and Employee Assistance Program professionals who will answer the phone have experience helping people through traumatic events, and are available now. Any person, regardless of insurance, is welcome to contact Aetna's counselors for help, support or referrals for further assistance.

The number to call is 1-888-AETNA-EAP (1-888-238-6232).

Individuals and families also may want to reference the following materials.

  • Recovering from trauma and loss
  • Recognizing and coping with sadness after a loss

Aetna is reaching out to local customers to offer assistance. The company has confirmed no employees have been affected by the building collapse.

About Aetna

Aetna is one of the nation's leading diversified health care benefits companies, serving an estimated 44 million people with information and resources to help them make better informed decisions about their health care. Aetna offers a broad range of traditional, voluntary and consumer-directed health insurance products and related services, including medical, pharmacy, dental, behavioral health, group life and disability plans, and medical management capabilities, Medicaid health care management services, workers' compensation administrative services and health information technology services. Aetna's customers include employer groups, individuals, college students, part-time and hourly workers, health plans, health care providers, governmental units, government-sponsored plans, labor groups and expatriates. For more information, see

Walt Cherniak, 410-401-9490

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