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Press release from CNW Group

Introducing Allstream Business Internet - Guaranteed

Tuesday, July 16, 2013

Introducing Allstream Business Internet - Guaranteed

12:10 EDT Tuesday, July 16, 2013

Allstream guarantees performance, service and price on Internet service

Stock Symbol: MBT

TORONTO, July 16, 2013 /CNW/ - Allstream, Canada's all-business communications provider, today announced the launch of a guarantee for Internet services that it provides over its national, IP-based, network. Allstream Business Internet - Guaranteed includes specific commitments on performance, service and price.* Highlights include:

Performance

  • Allstream guarantees 100% availability - if the Internet service is unavailable at any time in a calendar month, Allstream will reimburse a portion of a customer's monthly fee.
  • Distributed Denial of Service (DDoS) protection that is built-in to Allstream's network to stop attacks before they impact business.
  • IPv6 enabled network - to extend reach to current and future IPv6 networks globally.

Service

  • Allstream's Business Internet is backed by the Allstream Service Guarantee, an industry-first that provides five commitments for ensuring smooth installation, consistent communication and service excellence:
  • Guaranteed installation date
  • Dedicated order manager
  • First bill walkthrough
  • Access to a service resolution expert
  • A customer reference upon request

Price

  • Allstream's price assurance commitment ensures businesses will get the best value for their money.

"Allstream Business Internet - Guaranteed is a natural extension of Allstream's focus on providing the industry's best customer experience," said Edith Cloutier, Allstream's Vice President of Sales. "We understand that the Internet is a critical enabler for Canadian businesses and through this guarantee we are demonstrating our commitment to delivering on the three areas that matter most to customers - performance, service and price."

More information on Allstream Business Internet - Guaranteed can be found here.

*Certain conditions apply, see www.allstream.com/products/ip-connectivity/business-internet.html

About Allstream

Allstream is a Canadian leader in IP communications and the only national communications provider that works exclusively with business customers of all sizes. With nearly 600,000 customer connections, Allstream's momentum is fuelled by the knowledge, skills and entrepreneurial spirit of its 2,500 employees across the country who collaborate with customers to determine their unique communications solutions needs. Supported by its more than 30,000-kilometre nationwide high-performance fibre-optic network, Allstream's broad portfolio of business solutions are built from an array of advanced communications technologies and services including a wide range of innovative, highly-scalable IP-based solutions to help organizations communicate more efficiently and profitably. Allstream takes pride in its commitment to delivering an exceptional customer experience, and has long been recognized by its technology partners for the contributions made to their businesses. Allstream is wholly-owned by Manitoba Telecom Services Inc., which is listed on the TSX (trading symbol: MBT). For information on Allstream's products and solutions, please visit www.allstream.com.

Forward-looking Statements Disclaimer

This news release includes forward-looking statements and information (collectively, the "statements") about the Company's corporate direction, business opportunities, operations, financial objectives and future financial results and performance that are subject to risks, uncertainties and assumptions. As a consequence, actual results in the future may differ materially from any conclusion, forecast or projection in such forward-looking statements. Therefore, forward-looking statements should be considered carefully and undue reliance should not be placed on them. Examples of statements that constitute forward-looking information may be identified by words such as "believe", "expect", "project", "should", "anticipate", "could", "target", "forecast", "intend", "plan", "outlook", "see", "set", "pending", and other similar terms.

Factors that could cause anticipated opportunities and actual results to differ materially include, but are not limited to, matters identified in the "Material assumptions" section below, the "Risks and uncertainties" section, elsewhere in the Company's 2012 Annual MD&A and 2012 Annual Information Form, all of which are available on SEDAR at www.sedar.com.

Please note that forward-looking statements reflect Management's expectations as at the date hereof. The Company disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise, except as required by law.

SOURCE: MTS Allstream

For further information:

Media:
Alexandra Walsh
Corporate Communications
416-642-4030
media.relations@mtsallstream.com

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