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Press release from GlobeNewswire (a Nasdaq OMX company)

Sykes Enterprises, Incorporated to Webcast Third-Quarter 2012 Financial Results

Thursday, October 11, 2012

Sykes Enterprises, Incorporated to Webcast Third-Quarter 2012 Financial Results11:16 EDT Thursday, October 11, 2012TAMPA, Fla., Oct. 11, 2012 (GLOBE NEWSWIRE) -- Sykes Enterprises, Incorporated ("SYKES" or the "Company") (Nasdaq:SYKE), a global leader in providing outsourced customer contact management solutions and services in the business process outsourcing (BPO) arena, announced today it will release financial results for the third-quarter ended September 30, 2012, on November 5, 2012, after the market close. SYKES' management team will conduct a conference call on November 6, 2012 at 10:00 a.m. Eastern Time to discuss third-quarter 2012 results. The discussion will be carried live on the Internet and can be accessed via SYKES' web site at http://investor.sykes.com/investor-relations/Investor-Resources/webcasts-and-presentations/default.aspx. Replay of the conference call via the Internet will be available at this location until November 6, 2013.About Sykes Enterprises, Incorporated SYKES is a global leader in providing customer contact management solutions and services in the business process outsourcing (BPO) arena. SYKES provides an array of sophisticated customer contact management solutions to Fortune 1000 companies around the world, primarily in the communications, financial services, healthcare, technology and transportation and leisure industries. SYKES specializes in providing flexible, high quality customer support outsourcing solutions with an emphasis on inbound technical support and customer service. Headquartered in Tampa, Florida, with customer contact management centers throughout the world, SYKES provides its services through multiple communication channels encompassing phone, e-mail, web, chat and social media. Utilizing its integrated onshore/offshore and virtual at-home agent delivery models, SYKES serves its clients through two geographic operating segments: the Americas (United States, Canada, Latin America, India and the Asia Pacific region) and EMEA (Europe, Middle East and Africa). SYKES also provides various enterprise support services in the Americas and fulfillment services in EMEA, which include multi-lingual sales order processing, payment processing, inventory control, product delivery and product returns handling. For additional information please visit www.sykes.com.CONTACT: Subhaash Kumar (813) 233-7143