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Press release from GlobeNewswire (a Nasdaq OMX company)

New GovDelivery e-Book Details the Benefits and Pitfalls of Government Collaboration Communities

Monday, January 13, 2014

New GovDelivery e-Book Details the Benefits and Pitfalls of Government Collaboration Communities

07:14 EST Monday, January 13, 2014

WASHINGTON, D.C., Jan. 13, 2014 (GLOBE NEWSWIRE) -- GovDelivery, the leading provider of cloud-based public sector communication solutions, announced today the release of its e-book guiding organizations through the complexities specific to government collaborative communities to achieve the vast benefits. Titled "The Critical Role of Collaboration," the e-book discusses the steps public sector organizations can take to enable the connection of stakeholders, government contractors, private sector businesses and other agencies for better communication and collaboration.

"Collaboration topped a recent Digital Trends Survey as the number one trend that will directly impact the work of government communicators. As government organizations continue striving to deliver results and drive mission impact, robust collaboration tools are becoming increasingly more important," said Scott Burns, CEO at GovDelivery. "Given this increased focus, we published this e-book to help organizations understand both the benefits and potential pitfalls of collaborative communities in the public sector. We believe moving forward with collaborative efforts can help strengthen relationships and connections that government organizations already have while developing greater stakeholder and citizen engagement, ultimately driving the achievement of mission critical goals for many organizations."

Leveraging more than a decade of focus on helping government agencies use digital communications to drive engagement with their stakeholders, GovDelivery's new e-book details the numerous benefits of collaboration, such as increasing public engagement, encouraging free-flowing communication and reducing costs, to name a few. The e-book also points out other considerations for government agencies implementing this innovative approach, whether related to security, compliance or technology specific to the public sector.

The e-book includes a case study from a major federal agency detailing the need for a collaborative community, including how they developed and currently maintain a community. The details and success story included in this e-book illustrate how imperative it is that all government organizations consider their specific needs when developing a collaborative community and examine the wide variety of collaboration software available, honing in on the tools that best meet the specific requirements for government.

GovDelivery Collaborative Community Management offers government entities the flexibility to innovate and collaborate with colleagues, citizens, businesses, government partners, consultants, and more – on a local, national or international level. These collaboration efforts, both inside and outside of organizations, ultimately promote a continued focus on driving transparency, participation and civic and community engagement across all levels of government. 

To view the white paper, visit For more information on GovDelivery Collaborative Community Management, please visit

About GovDelivery

GovDelivery, the leading provider of public sector cloud-based communication solutions, provides a massively scalable communications ecosystem that transforms the way public sector organisations, of all sizes, attract, inform, and engage stakeholders. More than 1,000 government entities, including more than half of major U.S. federal agencies, as well as state, county, and city governments in the U.S., and local authorities and central government agencies in the United Kingdom, use GovDelivery solutions to optimise their effectiveness, efficiency, and engagement in communications with the public. GovDelivery is an ICG (Nasdaq:ICGE) company. For more information, visit

CONTACT: Mary Yang
Senior Communications Manager

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