Press release from PR Newswire
Brookfield Residential Wins 7 Eliant Home Buyers' Choice Awards For Extraordinary Customer Experience
Thursday, April 03, 2014
Brookfield Residential Wins 7 Eliant Home Buyers' Choice Awards For Extraordinary Customer Experience13:00 EDT Thursday, April 03, 2014
Los Angeles and San Diego Divisions Receive High Scores Among Builders Across North America
COSTA MESA, Calif., April 3, 2014 /PRNewswire/ -- Brookfield Residential's (NYSE: BRP) Los Angeles and San Diego divisions recently won seven prestigious Eliant Home Buyers' Choice Awards for extraordinary customer experience. The homebuilder, actively creating new homes in Los Angeles, Orange, San Diego, Riverside, and San Bernardino counties, scored in top categories among 45 builders across North America in the Eliant 2014 Home Buyers' Choice Awards.
Brookfield Residential received Premier (1st, 2nd, 3rd Place) or Honorable Mention awards in seven of Eliant's most significant categories. This includes First Place among high-volume new home builders in The Purchase Experience category, Second Place among high-volume builders in the Construction Experience category, and Second Place among high-volume builders in the First Year Customer Service Experience category.
"The Eliant Home Buyers' Choice Awards are an essential, objective measurement of how we are satisfying our customers, from the sales experience through their experience of living in our communities," said Brookfield Residential Senior Marketing Director Mercedes Meserve. "These seven awards really belong to our many team members, including all those from purchasing, construction, design, sales and customer care. It is their dedication that has allowed Brookfield Residential to score so highly among so many other companies in the U.S. and Canada."
The awards are based on homebuyer satisfaction surveys from January 1 to December 31, 2013, in partnership with RET Staffing (Real Estate Temps) of Newport Beach, CA, and imortgage, headquartered in Scottsdale, AZ. The awards go to builders in three size segments based on total 2013 closings: High Volume Home Builders or Divisions (more than 250 homes closed), Large Home Builders or Division (100-249 homes closed) and Medium Home Builders or Divisions (less than 100 homes closed)
In addition to the above categories, Brookfield Residential's Los Angeles and San Diego divisions received Honorable Mentions for The Purchase Experience among large new home builders, The Construction Experience among large builders, Overall First-Year Quality among high-volume builders, and Overall Home Purchase & Ownership Experience among multi-divisional builders (regardless of sales volume). This final award ? "The Eliant" ? is among Eliant Awards most prestigious, as it considers customer ratings of the three key measures: satisfaction with overall quality, the builder's meeting commitments and the customers' willingness to refer a friend to the builder.
About Brookfield ResidentialBrookfield Residential Los Angeles is a premier lifestyle provider comprised of a dedicated, knowledgeable team of professionals with the passion and experience to craft exceptional new homes, neighborhoods and communities. From the goals of first time buyers to the prestige of luxury homes, we are proud to offer opportunities that embrace a diversity of aspirations. Respected as an award-winning innovator, we are recognized for delivering consistent quality, design details and an outstanding customer experience. Please visit BrookfieldSoCal.com for more information.
Brookfield Residential Properties Inc. is a leading North American land developer and homebuilder with operations in eleven major markets. We entitle and develop land to create master-planned communities and build and sell lots to third-party builders, as well as to our own homebuilding division. We also participate in selected, strategic real estate opportunities, including infill projects, mixed-use developments, infrastructure projects, and joint ventures. Brookfield Residential is listed on the NYSE and TSX under the symbol BRP.For more information, visit BrookfieldRP.com.
SOURCE Brookfield Residential
For further information: Jack Skelley, JSPR, 310-490-4220, JackSkelley@JSPRLA.com