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Facebook founder and CEO Mark Zuckerberg speaks to reporters at Harvard University in Cambridge, Mass., in this Nov. 7, 2011 file photo. The social network filed an initial public offering prospectus on Feb. 1, 2012, with an eye toward raising $5-billion. - Facebook founder and CEO Mark Zuckerberg speaks to reporters at Harvard University in Cambridge, Mass., in this Nov. 7, 2011 file photo. The social network filed an initial public offering prospectus on Feb. 1, 2012, with an eye toward raising $5-billion. | BRIAN SNYDER/REUTERS

Facebook founder and CEO Mark Zuckerberg speaks to reporters at Harvard University in Cambridge, Mass., in this Nov. 7, 2011 file photo. The social network filed an initial public offering prospectus on Feb. 1, 2012, with an eye toward raising $5-billion.

Facebook founder and CEO Mark Zuckerberg speaks to reporters at Harvard University in Cambridge, Mass., in this Nov. 7, 2011 file photo. The social network filed an initial public offering prospectus on Feb. 1, 2012, with an eye toward raising $5-billion. - Facebook founder and CEO Mark Zuckerberg speaks to reporters at Harvard University in Cambridge, Mass., in this Nov. 7, 2011 file photo. The social network filed an initial public offering prospectus on Feb. 1, 2012, with an eye toward raising $5-billion. | BRIAN SNYDER/REUTERS
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Why Facebook may not be a growth story

From Friday's Globe and Mail

Hype? Not really. Facebook Inc. is so much of what people say it is. It’s an unquestioned technology leader with an astonishingly large user base. Its ability to customize advertising is something old-media companies only dream about. And unlike so many other tech offerings, the company is already deeply profitable.

That helps explain the rich valuation – 27 times sales, 100 times trailing earnings – that the expected $100-billion (U.S.) price tag on the company implies.

But what Facebook may not be any more is a growth story. Details provided in the company’s filing this week for an initial public offering indicate that the social networker is a maturing company with an unclear path to boosting its sales. And that suggests that investors who buy in when the shares debut on public exchanges, probably in May, could find the Facebook offering a rather, well, unfriendly experience.

To understand the obstacles ahead of the company, begin with a simple observation: Facebook can increase its sales and profits in two ways – by attracting more users or by producing more revenue from each of those users.

At the end of 2011, the company had 845 million “monthly active users” out of roughly two billion Internet users worldwide.

While Facebook says it “aim[s] to connect all” those Internet users, some are nearly sure to resist. Facebook already has 80 per cent penetration in Chile, Turkey and Venezuela, and 60 per cent in the United States and United Kingdom.

Facebook’s own data show the challenge. While the year-over-year gains in users remain impressive, the sequential gains are shockingly small. The 845 million users in December, 2011, were just 5.6 per cent above September levels. (Facebook provided data for just the last month of each financial quarter of the past few years.)

In three of the four monthly data points Facebook provided for 2011, the sequential growth rates were in the single digits. (The growth rates are slightly better, but similar, for “daily active users,” the number of people using Facebook on a daily basis.)

It’s true that the number of global internet users will continue to increase, and that Facebook has more room to grow in certain emerging markets, such as India and Russia. What is the saturation point, however? Are there so many more millions of potential Facebook users in the near term? Or, put another way, how many people already connected to the Internet, particularly in the developed world, are waiting around to give this new “Facebook” thing a try?

(Don’t hold out hope that Facebook’s purported mission of connecting people so they can, among other things, hold their governments accountable will ever get the country entrée into China.)

If user growth is slowing, that leaves the revenue per user as the key to Facebook posting stratospheric gains to justify its valuation. The Wall Street Journal quotes Kevin Landis, a portfolio manager who has bought Facebook shares in the private markets, as saying, “This is a company that has only just begun to scratch the surface of making money off those hundreds of millions of people getting on Facebook every day.”

Well, that’s one way to look at it. Another is that Facebook, to date, has been shockingly ineffective at mining its users for money.

Here’s a statistic from the Facebook filing: “On average, users in the aggregate spent more than 9.7 billion minutes per day on Facebook on personal computers during December, 2011.” (This leaves out all the Facebook time from users of mobile devices, where the company hasn’t been able to figure out how to effectively display ads.)

Let’s say that figure from December is typical of the full fourth quarter, which had 92 days. That’s 892 billion minutes of user time in the fourth quarter. During that period, Facebook recorded $1.13-billion in revenue.

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