Air Canada has been ranked as North America's best airline in a worldwide survey of more than 12 million air travellers. The Star Alliance, of which Air Canada is a founding member, was ranked as best airline alliance.
The annual survey of air travellers was conducted by U.K.-based research firm Skytrax between June, 2004, and May, 2005, using 35 different aspects of passenger satisfaction for each airline's product and service standards.
JetBlue Airways and Continental were ranked second and third, respectively, in North America. British Airways was picked top airline in Europe. Ranked as the top five airlines in the world overall were Cathay Pacific, Qantas Airways, Emirates, Singapore Airlines and British Airways.
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