Most people hope they would react courageously in an emergency – more like Coast Guard Captain Gregorio De Falco, who ordered the captain of the Costa Concordia to return to the sinking cruise ship to oversee the evacuation, and less like Captain Francesco Schettino, who faces criminal charges of manslaughter, causing a shipwreck and abandoning ship.
But while we may like to think we’d act the part of the Good Samaritan in scenarios like this, the reality may not be so simple.
Our behaviours and attitudes change, depending on our surroundings and the company we keep, says psychology professor Sam Sommers of Tufts University outside Boston.
Research, for example, has shown we tend to be less attentive when we’re in a rush. We’re more reluctant to lend a hand when we’re in a crowd. And we’re much less forgiving when we’re around people who aren’t like us.
In fact, our surroundings have a far greater influence on our lives than we think. In his new book Situations Matter: Understanding How Context Transforms Your World, Dr. Sommers draws upon everyday scenarios and a library of behavioural studies to demonstrate this point.
The Globe reached Dr. Sommers at hisoffice outside Boston.
Studies show we’re less generous and less helpful when we’re busy or around other people. Can you explain?
We tend to think of the world in terms of heroes and cowards. But it’s much more complicated than that. We read about people on the subway car who don’t get involved to help a guy who’s slumped over and winds up passed out or dead, and it’s easy to indict them as being callous or indifferent to their fellow humans. But just being with other people makes us less likely to notice an emergency, less likely to interpret it as an emergency and less likely to assume personal responsibility to assist in an emergency.
With the Costa Concordia disaster, could you shed some light on why some aboard the shipwreck might have stayed to help fellow passengers, while others rushed to abandon ship?
It’s a good question, and I’m not sure I have a great answer – I don’t know many of the details of who helped versus who didn’t and what their specific circumstances were. What I will say is that I think this is part of the reason the story is fascinating so many of us – it’s just not a situation that any of us have really pondered outside of a Hollywood movie, how we’d react to being on a luxury cruise liner that was taking on water.
Does being in a crowd bring out the worst in us?
It can. It can drive us toward apathy. It tends to make us feel anonymous and tends to change some of our norms and other guidelines that govern our behaviour. But crowds are also capable of great things, of movements that have risen up and changed society.
As you mention, it only takes one person to change the momentum of an entire group.
One person can surprisingly do a lot.... Just seeing one other person actcan be very powerful. It can spring a leak in the levy that’s otherwise holding us back from certain behaviours.
Why is it so hard to be the first to go against the flow?
We’re social animals. Part of being a good group member is sometimes going along with the general tone and tenor of the group. We also rely on other people as a source of information when we’re uncertain about something, whether it’s figuring out whether to get engaged in an emergency or not, or whether it’s something academic or intellectual in question. Sometimes we over-rely on that, and it can make it hard to break free from the crowd and do what you really want or what you really mean.
