Power Points: E-mail tip, 'shopmobbing,' set a deadline, weekly review and more
What's the rush? Wait to write your subject line on an e-mail until after you have composed the message, so you can be more specific and nuanced. In some cases, ask somebody else to write it since he or she may summarize it better.
Source: Wordwise blog
Mob rule: The latest consumer craze in China -- wait for it to spread here -- is "shopmobbing," in which shoppers linked up through a popular website appear at a store at the same time, literally mobbing the seller and negotiating a group discount on the spot.
Source: Springwise newsletter
Set your check-out time: Consultant Ann Gomez says you should have a clear, defined time each day at which you shut down working, thus imposing a deadline and forcing you to prioritize better.
Source: Clear Concept newsletter
Weekly review: Think about all the things you did last week. Did you do or say anything that could be interpreted as conflicting with your definition of excellence?
Source: Management Craft blog
Contact is key: Consultant Jeff Mowatt says one of the most common preventable blunders in customer service is failing to acknowledge the customer immediately -- and that means within five seconds, even if it's just to say "I'll be with you in just a few minutes," when you're swamped.
Source: Influence With Ease
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Cut and click: Here's a little-known, easy way to move text around in Microsoft Word: Highlight the text you want to move, and then hold down the control key and right-click where you want the highlighted text moved.
Source: Allen Wyatt's WordTips
