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Power Points

Globe and Mail Blog Post

Speed up Meetings

Consultant Randall Craig suggests speeding up meetings by asking if some of the discussion can be better handled one-on-one before the group gets together or if some decisions can be made beforehand and validated by others. If the purpose is to disseminate information, consider whether all attendees have the same information needs.
Source: Make It Happen Tipsheet

Branding is about people

Branding guru Scott Deming says, “Most companies today are so focused on the bottom line that they're replacing people with technology. … The fact is, cutting out human interaction erodes your brand. With no people to connect to and get emotional over, there is no possibility of building brand loyalty.”
Source: CRM Magazine

Listen up, ask questions

Improve your listening by asking a question about what was said, which forces you to listen more acutely and helps the conversation to go deeper. Ask a second question, and it will go deeper still.
Source: From Where I Sit blog

Make filing necessary

Keep a clean desk by keeping a stack of folders and label maker within reach, taking away the excuse not to file things.
Source: Lifeclever.com

Recognize your employees

Most managers have good intentions about employee recognition but never get around to it. Consultant Quint Studer advises hardwiring it into your day, making rounds like physicians do daily, forging a personal connection, and tracking how many handwritten notes you send each week or month thanking employees for good work.
Source: Carrot Culture newsletter

Ring tones for e-mail

Distinctive ring tones are common on cellphones but can also be used to distinguish who is sending you e-mail. In Microsoft Outlook's Rules and Alerts, versions 2003 and beyond, use “Play a sound when I get messages from someone” to assign a specific sound to different individuals or distribution groups.
Source: Inspectmygadget.com

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