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Thorsten Heins, president and CEO at Research In Motion, holds up the new BlackBerry 10 mobile device at a conference, Tuesday, May 14, 2013, in Orlando, Fla. The company’s annual general meeting in Waterloo, Ont., on Tuesday morning is likely to be dominated by questions about RIM’s disappointing fiscal first-quarter results. (John Raoux/AP)
Thorsten Heins, president and CEO at Research In Motion, holds up the new BlackBerry 10 mobile device at a conference, Tuesday, May 14, 2013, in Orlando, Fla. The company’s annual general meeting in Waterloo, Ont., on Tuesday morning is likely to be dominated by questions about RIM’s disappointing fiscal first-quarter results. (John Raoux/AP)

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'We're doing the right things,' Heins tells BlackBerry shareholders Add to ...

Report on Business technology reporter Omar El Akkad was at the Research In Motion Ltd. annual meeting and tweeted updates.

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