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Recalls part of a global pattern of more, and ever-larger, product failures Add to ...

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As far as product failures go, it’s hard to imagine a more nightmarish scenario.

Brian Green of Indiana had just boarded a Southwest Airlines flight in Louisville, Ky., earlier this month when grey-green smoke began wafting from his pocket. Terrified, he grabbed his smouldering Samsung Galaxy Note 7 smartphone and flung it onto the ground, where it burned through the carpet and scorched the subfloor, forcing the evacuation of the aircraft, according to an account in The Verge, a technology website.

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