Innovation
How to own a business lunch
Nothing brings people together like breaking bread. But doing it wrong can be disastrous
Sustainability
It is me, or does this Tilt-a-Whirl smell like shrimp tempura?
Edmonton entrepreneur creates what might be the world’s first sustainable carnival
Human Resources
The key to a proper firing: documentation
The price of not keeping a record of problem behaviour at work can be high
Technology
Put that website down, you don’t know where it’s been!
The latest weapon in the war against malware is reputation
Leadership
Personal touch is more than worth it
L’Oréal Canada’s CEO believes that information is the kind of power you should definitely share
Web Strategy
Does wireless printing have a business market?
While companies such as HP try to recreate consumer popularity in the corporate world, there are many reasons why wireless printing may not take off
Customer Experience
PR disasters burn hot and fast
Healthy doses of honesty, candour and concern can calm your customers and keep them coming back
The Art of the Pitch
Method not as important as the message
Tweets and status updates offer a real connection with customers, as long as you know your audience
Business Travel
45 pairs of underwear, and other road warrior tips
Use Town Cars instead of taxis, put a travel expert on speed dial and choose no-wrinkle clothes, investment guru says
Financial Management
Charge more - because you’re worth it
How to formulate a premium pricing strategy
Small business poll of the week
Tip of the Day
Don't be scared of the bank
Click on 'tip of the day' to find out how to get a better deal at the bank.
