Magazine
How Pusateri’s repaired its reputation
An upscale grocery store hires a quality assurance chief after a health inspection gone bad
TRENDS
Entrepreneurs jump on co-working bandwagon
More startups are making a business of catering to the rising number of self-employed, telecommuters and others who are drawn to shared office space
CUSTOMER SERVICE
Knowing your customers is a good head start
When launching a business, getting to know the people you sell to can be crucial to success
The Amazing Space
Inspiration meets aspiration in this luxurious office
In this month's edition of The Amazing Space, the owner of McKinley Burkart, a Calgary-based architecture and interior design firm, shows off the black and white workspace, complete with wall-to-wall windows and five-foot diameter custom-designed light fixtures
Mia Pearson
Rewards evolve beyond check-ins and badges
New gamification recognition systems are solving real social and business challenges
CHRIS GRIFFITHS
Monthly payment plans smart offering from small businesses
Smaller companies often overlook a financing option that offers more flexibility to customers on how they can can pay for large purchases
FINDING A NICHE
Professional work sparks entrepreneurial venture
Being on the job can lead to unexpected ideas for a business
CASE STUDY
Vancouver firm builds name as go-to game manufacturer in China
When independent game publishers couldn’t find the right combination of quality and price to produce their products, Panda Game Manufacturing found its niche
Chris Griffiths
How to boost trade-show success
Before you even leave home, here are several tactics that can be used to get the most out of shows
MARK HEALY
How to ask the right questions on customer surveys
How to design surveys so that consumers will tell you what you’re really looking for them to answer
