The #Takeoff series is about crowdsourcing issues important to Canadian small businesses. They tell us about their defining moments and we write about their stories, the issues, and strategies for success or how to overcome obstacles.
Next week, we look at a restaurant owner who had some decisions to make about an employee who was affecting morale and service. The Globe asked for advice on how to handle a negative employee. Here are some responses from our @GlobeSmallBiz Twitter feed.
@GlobeSmallBiz Listen, listen, listen! What is *really* bothering them - and then address!
— Demandforce (@demandforce) June 19, 2014@GlobeSmallBiz find what the issue is. Is it a culture issue, a process issue, a leadership issue? Fix the root of a problem.
— Sunil Godse (@sunilgodse) June 23, 2014
@GlobeSmallBiz help them come to their own conclusion that they'd be better off elsewhere by asking some straight forward questions #takeoff
— Danielle D'Agostino (@dani_dagostino) June 23, 2014
@GlobeSmallBiz. Seek to understand why negative. Validate her past. Provide clarity of your vision. Show how they fit in. Ask for her help.
— Mike Watson (@mikewatson10) June 23, 2014