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Video: What does the RIM shakeup mean? Add to ...

Omar El Akkad, a technology reporter with The Globe and Mail, says new president and chief executive Thorsten Heins will have to reassure investors that milestones of RIM, such as the BlackBerry 10, will go as planned.

Omar El Akkad, a technology reporter with The Globe and Mail, says new president and chief executive Thorsten Heins will have to reassure investors that milestones of RIM, such as the BlackBerry 10, will go as planned.

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