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Globe and Mail Update

July 13, 2006 at 10:13 AM EDT

E-mail us your tech problem

The following tips and fixes deal with general desktop computer hardware and software problems:



  • Can't run Windows Media Player or remove it
  • Screen freezes when playing some video clips, but sound continues


  • DVD burners won't allow disc to be ejected properly after burning
  • Can a digital photo too big for monitor be reduced for easy viewing?
  • Volume icon gone from task tray, no sound from PC


  • Video freezes, audio doesn't during DVD playback
  • Can't copy recorded audio files to Flash drive
  • Problem downloading movies


  • Can't play downloaded games since XP upgrade
  • What's a good PC configuration for video?
  • CD, DVD drives play music but won't run programs


  • PC won't play audio CDs after sound card upgrade
  • Windows Media Player won't work after upgrade to v. 10
  • Sound trouble after upgrade


  • Do I really need Quicktime running all the time?
  • Music CDs freeze PC
  • Windows Media Player won't recognize secondary drives


  • Can't play Web-based video
  • DVD Audio won't work
  • Music downloads get corrupted


  • Moving VCR video to a hard drive
  • Webcam site keeps pushing ActiveX download
  • Media Player video skips from both CD, Web


  • System won't play music CDs after burning disc
  • Can't play video clips from Web pages
  • Media Player won't connect to Web


  • Media Player DVD playback freezes after a few minutes
  • Media Player crashes when used with CD drive
  • Laptop won't play Web site audio


  • Only partial sound comes through
  • Modem dialling kills sound playback
  • Photos too big for screen


  • Pictures copy spontaneously in Windows XP
  • Sound playback freezes computer
  • Win XP Home audio generates echo


  • Media Player won't play file from start
  • Quicktime player won't recognize file
  • XP can't play sounds from Web pages


  • Windows Media Player video is choppy
  • MusicMatch blocks Media Player playback
  • Media Player 9 won't stream MP3s, WMA files


  • Media Player 9 crashes XP PC
  • VIEWER.EXE error message
  • Can't open graphics with .tmp extension


  • Win98 machine freezes when running .midi files
  • Windows Media Player quality poor
  • Media Player won't recognize CD burner


  • Video downloads freeze
  • Video vanishes in Windows Media Player
  • Windows Media Player 9 is slow


  • Webcams crash
  • DVD movies won't play on WinXP PC
  • Sound is squelchy with TV-in card


  • Volume icon missing from task bar
  • Opening media files with something other than Windows Media Player
  • Wavy lines on computer monitor


  • Media Player 9 problems
  • Media Player 9 problems
  • Animation software is very slow


  • Media Player can't play audio in Web pages
  • No sound with Musicmatch jukebox
  • Sound card is silent


  • Sound/network card conflicts
  • Windows Media Player crashes PC
  • Video won't go full-screen
  • Removing Windows Media Player history
  • CD-R/RW burner malfunction


  • Disabling Quicktime as default media player in WinXP
  • Win98 glitches with big hard drives, IE 6, SoundBlaster Live!
  • Sound volume too low in Windows
  • How to play Video CDs
  • Problems with Win98 shutdown, browsing, anti-virus


  • DVD audio track out of sync
  • Audio, video breakdown
  • Removing SoundBlaster Live! drivers
  • Windows Media Player won't recognize CD-R burner
  • Problems opening jpegs in Windows ME


  • Problem burning MP3s to CD-Rs
  • Audio, CD-burning problems with Windows
  • Windows Media Player error
  • Getting rid of mail notification sound in Windows
  • Disabling on-board sound

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