Posted AT 8:36 AM EDT on 14/12/06
Retailers keep eye on returns
TORONTO — Think the stores are jammed now? Get ready to stand in line if you plan on returning any holiday gifts.
Retail experts say ‘tis the season to return merchandise, with a slew of rejected gifts and artful scams targeting shops just before and after Christmas.
The influx has many stores bogged down by refund pleas, and turning to high-tech tools to help ferret out scams and track chronic returners.
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