Company says 440,000 computers worldwide are affected, including some 3,600 in Canada ...Read the full article
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harry carnie from Northern, B.C., Canada writes: So.......... even AFTER the battery problems... the C.E.O.s and "accountants" at Sony have NOT learned that quality control IS "COST EFFECTIVE"?
This incident is along the same line as the manufacturer of gas "barbecues" whose(metal) bottoms burn, and melt out, under heat.
SAD,SAd ,sad ,stupidity..the customer pays for it ALL in the long haul.- Posted 04/09/08 at 6:06 PM EST | Alert an Editor | Link to Comment
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Captain Ontario from Canada writes: Glad I avoid Sony computers at all cost.
Pure marketing hype.- Posted 04/09/08 at 6:16 PM EST | Alert an Editor | Link to Comment
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Al B from Canada writes: I bought a Vaio SR last month. Beautiful piece of equipment. No hype at all.
- Posted 04/09/08 at 7:17 PM EST | Alert an Editor | Link to Comment
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Let Love Reign O'er Canada from Toronto, Canada writes: Sony is focused on mass production rather then a quality product.
Shame on them for this narrow minded approach, that will inevitability
leave them with zero marketplace and zero consumer confidence.- Posted 04/09/08 at 10:54 PM EST | Alert an Editor | Link to Comment
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otto von abbatoir from Los Angeles, United States writes: Sony does not make all the batteries it uses. Many modern batteris using technology like Lithium-Ion or Nickel-Metal Hydride that require exceptionally high levels of manufacturing precision that is difficult to recoup costs from. It is an Achilles heal for the business which impacts all products that use batteries. The slow pace of advance in battery technology is probably the largest single impediment to faster progression in distributed microelectronics technology.
- Posted 05/09/08 at 6:04 AM EST | Alert an Editor | Link to Comment
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David Fletcher from Canada writes: Its a good thing CTV ran the story and* provided the recall links to Sony's site (very few publishers did...). I challenge anyone to go to the sony site and find anything about recalls (as of 9am CST today, anyway...).
Next, I did go to the site. I do have an affected vaio and was pretty surprised that *any affected Canadians will need to send their laptop away for 7-21 days. I got on the phone and verified this is the deal; no drop-in depot service. Certainly no loaners, etc. Who on earth can live without their machine for 21 hours, let alone 21 days? I'm more inclined to let it burst into flames and see how helpful they become at that point.- Posted 05/09/08 at 1:03 PM EST | Alert an Editor | Link to Comment
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