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An Amazon.com employee grabs boxes off the conveyor belt to load in a truck at a warehouse in Fernley, Nev. Amazon’s enormous product range and lack of concern for profits is allowing it to devour market share from other retailers in just about every retail segment.
An Amazon.com employee grabs boxes off the conveyor belt to load in a truck at a warehouse in Fernley, Nev. Amazon’s enormous product range and lack of concern for profits is allowing it to devour market share from other retailers in just about every retail segment.
(Scott Sady/AP)

Online retail shifting from disruption to destruction

One of the coldest, stormiest winters in decades took a heavy toll on retailers of every stripe and size, as merchants remind us at every opportunity. But the real cause of their seasonal affective disorder runs much deeper than a prolonged spell of lousy weather. It’s a broad failure to adapt fast enough to structural changes in the industry unleashed by Amazon.com Inc. and the massive shift to online shopping.