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A National Bank survey finds even 18 to 30 year olds enjoy living near a branch.
A National Bank survey finds even 18 to 30 year olds enjoy living near a branch.
(Fernando Morales/The Globe and Mail)

Why bank branches still matter to Canadians

As the Internet and mobile banking transform financial services, Canadians have excellent reasons to forsake traditional bank branches.

Now that someone can send money to a friend online, or pay for goods with digital wallets stored on a smartphone, many customers would seem to have less motivation to drop into bricks-and-mortar branches.