Frequently Asked Questions
About Registration
Why do I have to register with Globeandmail.com?
We use registration data to better understand our audience so that we can tailor our content to their needs and interests.
The information collected during registration, along with user traffic and demographic statistics, helps us to better understand when to update, change or offer new services. This information also provides Globeandmail.com with details as to the performance of third party advertisements and content. Information is totaled and we will never personally identify you.
We can assure you that:
- Any personal information collected will be treated as confidential.
- Personal information will not be sold to any third party.
- Personal information will not be "shared" with other divisions of CTVglobemedia Publishing Inc.
- If you choose to receive e-mails from Globeandmail.com, we will only occasionally send you e-mails of new features, enhancements and promotions.
We require registration of anyone who uses Globeandmail.com frequently. You also must register before you can purchase either a subscription to GlobePlus or pay-per-view articles.
The Globe and Mail takes your privacy seriously. Your information will never be given to, sold to or shared with any third party. To learn more, read our Privacy Policy.
Why do you need my e-mail address and how will you use it?
We may need to contact you from time to time about your registration profile, account issues or other matters that affect your use of Globeandmail.com. For example, we'll send a thank you e-mail to you after you register as confirmation that you completed the process correctly. We also need to have your e-mail address so that we can send you an e-mail reminder should you forget your username or password and are unable to log in to the site.
Once you've given us your e-mail address, you can choose to tell us send you occasional e-mail announcements about the site, and sign up for e-mail alerts.
Be assured that we take your privacy very seriously. Your information will never be given to, sold to or shared with any third party. To learn more, read our Privacy Policy.
Why do you need my age and other personal information when I register?
Collecting personal information allows us to better understand our audience so that we can better target content, features and tool to your needs. Be assured that your information will never be given to, sold to or shared with any third party. To learn more, read our Privacy Policy.
What are the benefits of registration?
With a single username and password, you'll have access not just to Globeandmail.com but also its partner sites GlobeFund.com, GlobeInvestor.com and GlobeTechnology.com. Even better, you'll enjoy the unique insight and perspective available only from The Globe and Mail as well as a wide variety of interactive tools. Plus, you can choose to receive e-mail alerts about topics, products and services that interest you.
I have a username and password from the Customer Care area of Globeandmail.com. Can I use them to log on to Globeandmail.com?
Unfortunately, information about Customer Care issues (i.e. your print subscription) is stored in a separate database and cannot be accessed during the log-in process of Globeandmail.com. You must register and choose a new username and password to use on Globeandmail.com. However, this username and password can be the same as the ones that you use on the Customer Care area of Globeandmail.com (if available).
