iTel is rapidly expanding, having grown 183 per cent in the past three years. Their Kamloops headquarters (pictured) is adding new staff every month.Supplied
iTel Networks Inc. provides a ‘network of networks’ for the myriad of voice, internet and cloud services required by businesses of all sizes, regardless of location, across the country.
“There are over 80 internet providers in Canada, but each of them have geographic limitations. We’re what’s called a network aggregator,” says Dan Rink, iTel’s chief executive officer.
iTel offers all-encompassing communications solutions, setting them apart from many competitors.
They focus on meeting the needs of clients with multiple locations across Canada.
“Traditionally, companies had to work with multiple providers, and work to harmonize those networks themselves--if it was possible at all,” says Rink.
“All of that means time and money that IT groups could be using to enable business growth. We connect all of those networks and provide creative, customized and unified solutions to our customers.”
iTel has proven consistently reliable in their ability to deliver a quality product with excellent support.
— Jason Wassing, IT Manager, Kelson Group
“iTel owns network assets in data centres across Canada enabling us to connect customers in every province. Companies don’t have to deal with five or six different providers to build their network anymore,” explains Adrian Boros, iTel chief technology officer. “For our customers, the core of the network isn’t the local carrier’s, it’s iTel’s.”
“With a full suite of managed services, we’re able to offer some of the highest levels of service and SLAs in the industry.”
Rink says this is an advantage for customers that do business across the country, because they can rely on a single company to keep their entire network running smoothly.
“Being the glue between all these providers enables us to give customers options that best fit their business, at a lower cost, with a single support number to call,” Rink says.
No other Canadian company has iTel’s nationwide reach. The demand for their services is growing quickly.
Founded in 2009, iTel’s revenues grew more than 180 per cent from 2015 to 2018.
Kelly Pritchard, iTel vice president of sales and marketing, attributes iTel’s growth to a strong direct sales and marketing organization along with a number of strategic partnerships.
“By partnering with iTel, other IT service providers can further strengthen the services they offer their customers by incorporating iTel services into their customer solutions.”
“We’re on a mission to build the most extensive network of business communications services in the country, so we can connect businesses in ways they never thought possible,” said Boros.
He’s particularly proud of a recent hybrid communications network created by iTel. This network spans six provinces and combines current technology with the newest SDWAN network technology, taking the place of six different competitors, providing the customer with a single, nationwide network,phone system, internet access and extension to two different cloud providers (Google and Microsoft).
iTel’s explosive growth means they’re on the lookout for the best and brightest, according to Boros.
“Our competitive advantage comes from the strength of our network and in the people who live and work in the communities we service across the country.”
Advertising feature produced by Globe Content Studio. The Globe’s editorial department was not involved.