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Sales from each product category dropped, except for gains in services and iPads.YVES HERMAN/Reuters

Apple Inc AAPL-Q on Thursday forecast that revenue would fall for a second quarter in a row but that iPhone sales were likely to improve as production had returned to normal in China after COVID-related shutdowns.

While striking an optimistic tone on sales of services and iPhones, CEO Tim Cook said an uncertain economy is expected to hurt categories like gaming and digital advertising.

Overall Apple’s leaders tried to reassure investors that despite the firm being buffeted by up-and-down sales cycles for its flagship device and vulnerable to supply chain shocks, the world’s largest listed company remains on a steady – if somewhat slower – rise. And in the immediate aftermath of some of the company’s worst financial results in years, investors seemed to give Cook the benefit of the doubt.

For the just-ended quarter, Apple’s profits missed Wall Street expectations for the first time since 2016, dragged down by iPhone sales falling for the first time since 2020.

The stock was down about 2 per cent after Chief Financial Officer Luca Maestri said that iPhone sales were likely to improve compared with the quarter ended Dec. 31. That did not quite erase a 3.7 per cent gain during regular trade.

Amazon.com and Alphabet also fell about 4 per cent after reporting results. They also had gained during regular trade.

Apple sales fell 5 per cent to $117.2-billion and were down in every part of the world in the quarter. Sales from each product category dropped, except for gains in services and iPads. Earnings per share were $1.88, Apple’s first miss of Wall Street’s profits expectations since 2016.

Analysts had expected sales of $121.1-billion and profits of $1.94 per share, according to IBES data from Refinitiv. In an interview, Cook told Reuters that the production disruptions that plagued Apple’s key quarter were now over.

During its fiscal first quarter ended Dec. 31, Apple faced a wave of challenges that left Wall Street expecting lower sales. Chief among those were supply chain pressures when COVID lockdowns at a production facility in Zhengzhou, China, slowed production of iPhone 14 Pro and Pro Max devices, both premium priced models that would traditionally help drive Apple’s margins higher.

In an interview with Reuters, Cook said that production disruptions “lasted through most of December” but that “production is now back where we want it to be.” Cook said the lockdowns in China created a dual challenge where both supply and demand were constrained, with greater China sales falling 7 per cent to $23.9-billion.

The strong U.S. dollar also hurt Apple, which derives more than half its sales from outside the Americas, but the effect was less than anticipated as the dollar eased from last year’s highs. Apple had warned investors that such foreign-exchange issues would put a 10 per cent drag on sales but said on Thursday that the actual effect was 8 per cent. Apple expects a 5 per cent impact for foreign exchange rates in the fiscal second quarter.

“I would point out that 8 per cent is still a very severe headwind,” Cook told Reuters. “I wouldn’t want to underestimate that. We would have grown on a constant currency basis.”

On top of supply chain problems for the iPhone, Wall Street analysts had expected iPhone sales to fall this year as part of a larger pattern in which the iPhone 14 family released last year sells more slowly after two straight years of strong sales of iPhone 12 and 13 models. Apple said iPhone sales were $65.8-billion, down 8 per cent from the year before and the first fall since 2020.

The company’s services segment, which includes content businesses such as Apple TV+ and software business like the App Store, rose 6 per cent to $20.8-billion in revenue, in line with analyst expectations, according to Refinitiv data.

Cook told Reuters that the company now has a base of 2 billion active devices, up from 1.8 billion a year ago. The company now has 935 million paid subscriptions, up from 900 million the quarter before, and that services sales set a record in several markets, including China, he said.

Sales of the company’s Mac computers, which had boomed during the wave of working from home during the pandemic, declined 29 per cent year over year to $7.7-billion, compared with expectations of $9.6-billion, according to Refinitiv data. Apple executives had warned last year that Mac sales were likely to decline year over year because the previous year’s results included a burst of sales associated with the release of new MacBook Pro computers with Apple’s house-designed processors.

Sales of the iPad, which also saw a pandemic-related boost, grew 30 per cent to $9.4-billion, compared with analyst expectations of $7.8-billion, according to Refinitiv data. The wearable and accessories segment, which includes the Apple Watch and AirPods, fell 8 per cent to $13.5-billion compared with analyst estimates of $15.2-billion, according to Refinitiv data.

Cook told Reuters the iPad’s strong performance stemmed from the launch of new models and the absence of supply constraints that had hindered sales of the device a year earlier.

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Tickers mentioned in this story

Study and track financial data on any traded entity: click to open the full quote page. Data updated as of 19/04/24 4:00pm EDT.

SymbolName% changeLast
AAPL-Q
Apple Inc
-1.22%165
GOOGL-Q
Alphabet Cl A
-1.23%154.09
AMZN-Q
Amazon.com Inc
-2.56%174.63

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