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A Canada Post employee climbs into a mail truck in Halifax on July 6, 2016.Darren Calabrese/The Canadian Press

Canada Post is reporting a second-quarter pretax loss of $378-million, a figure the service says was largely driven by the COVID-19 pandemic.

The Crown corporation says it saw an unprecedented growth in parcel volume and revenue from Canadians shopping online while staying at home, delivering as much early in the second quarter as the postal service does during the peak Christmas season.

But mail and direct-marketing revenues dropped faster with businesses mailing and advertising less than they did prepandemic.

Traditional mail revenue dropped by 15.4 per cent compared to the same period in 2019, while year-over-year direct-marketing revenue fell by 46.4 per cent in the second quarter.

Canada Post estimates COVID-19 led to a revenue shortfall of $46-million, and increased costs by $118-million.

The postal service has now recorded a before-tax loss of $444-million through the first half of 2020, compared to a loss of $27-million during the same period last year.

Revenues over the second quarter of 2020 were $3.3-billion.

Canada Post says in a release that it would have incurred a loss even without the impact of the pandemic, as pay increases for employees under new collective agreements and expanded eligibility for post-employment health benefits for rural and suburban mail carriers went into effect.

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