Macy’s Inc raised its full-year profit forecast on Wednesday and reported better-than-expected quarterly and same-store sales, helped by strong international tourism spending, a new loyalty program and a greater assortment of products offered in stores.
The U.S. department store chain also issued comparable sales growth guidance that topped estimates, boosting its shares 10 per cent to US$32.92 by midday.
“Tax cuts, bonuses and good tax refunds have all been a windfall to consumers who have responded by increasing spending,” said Neil Saunders, managing director of GlobalData Retail. “This rising tide has floated most retail boats, Macy’s among them.”
As with its peers, the Cincinnati, Ohio-based department store chain faltered in the past few years as it struggled to adjust to a fiercely competitive retail landscape where shoppers buy more goods online. Macy’s has closed more than 100 stores since 2015 and cut thousands of jobs as mall traffic plummeted and customers defected to off-price and fast-fashion sellers.
Macy’s also said it would end a joint venture agreement with Fung Retailing Ltd. in China but would remain active on Alibaba’s e-commerce platform TMall as well as social media channels.
Chief executive officer Jeff Gennette said on an earnings call the company saw double-digit growth in its digital business and continued healthy consumer spending. It also had significant improvements in international tourism, which was up 10 per cent – its best numbers since 2014.
“We have the digital growth obviously percolating and we are driving that very successfully,” Mr. Gennette said. “Brick-and-mortar needed a lot of work.”
Macy’s changed its loyalty program by opening it up to more shoppers and by offering free shipping and discounts to its highest-spending customers.
Executives told investors the changes were paying off as planned, drawing more shoppers online and in stores and boosting sales over all.
The company said it has focused on selling a more curated assortment of trendier clothes.
First-quarter same-store sales rose 4.2 per cent, easily beating Wall Street’s 1.4 per cent average estimate, as sales rose at its Bloomingdale’s, Bluemercury and its own Macy’s stores. This was the second straight quarter of same-store sales growth.
For fiscal year 2018, Macy’s intends to open approximately 100 Backstage stores, 18 of which the company opened in the first quarter, make it easier for shoppers to check out quickly using their mobile devices by improving its checkout technology and aims to maintain a healthy inventory position.
The quarter also benefited from a change in accounting that shifted its Friends & Family promotional program from the second quarter to the first, the company said.
The company said it now expects adjusted profit of US$3.75 to $3.95 a share for the year, up from a prior forecast of US$3.55 to $3.75.
It also forecast full-year comparable sales at its owned plus licensed stores to rise between 1 per cent and 2 per cent. Analysts on average were expecting 0.3 per cent growth, according to Thomson Reuters I/B/E/S.
Net income attributable to Macy’s shareholders nearly doubled to US$139-million, or 45 U.S. cents a share, in the first quarter ended May 5. Excluding one-time items, it earned 48 U.S. cents a share.
Net sales rose 3.6 per cent to US$5.54-billion in the quarter.
Analysts on average were expecting earnings of 37 U.S. cents share and revenue of US$5.36-billion.
“The quarter was good every month – in fact, every week,” chief financial officer Karen Hoguet said on a call with analysts. “Spirits are up.”