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British supermarket giant Tesco PLC suspended a Chinese supplier of Christmas cards on Sunday after a news report said a customer found a message written inside a card saying it had been packed by foreign prisoners who were victims of forced labour.

“We abhor the use of prison labour and would never allow it in our supply chain,” a Tesco spokesman said on Sunday.

“We were shocked by these allegations and immediately suspended the factory where these cards are produced and launched an investigation. We have also withdrawn these cards from sale whilst we investigate.”

Tesco, Britain’s biggest retailer, donates £300,000 ($513,000) a year from the sale of the cards to the charities British Heart Foundation, Cancer Research UK and Diabetes UK.

The Sunday Times said the message inside the card read: “We are foreign prisoners in Shanghai Qingpu Prison China. Forced to work against our will. Please help us and notify human rights organization.

“Use the link to contact Mr. Peter Humphrey.”

Peter Humphrey is a British former journalist and corporate-fraud investigator.

Mr. Humphrey and his American wife, Yu Yingzeng, were both sentenced in China in 2014 for illegally obtaining private records of Chinese citizens and selling the information to clients including drug maker GlaxoSmithKline PLC. The couple were deported from China in June, 2015, after their jail terms were reduced.

The message inside the card was found by a six-year-old girl, Florence Widdicombe, in London. Her father, Ben Widdicombe, contacted Mr. Humphrey via the LinkedIn social network.

Florence said she was “shocked” to see the message in the card. “We opened them about a week ago and we were writing in them, and on about my sixth or eighth card, somebody had already written in it,” she told BBC TV.

Her father said at first he thought the note was a prank, but he later realized it was potentially a serious matter and he felt a responsibility to pass it on to Mr. Humphrey as requested.

Writing in the Times, Mr. Humphrey said he did not know the identities or the nationalities of the prisoners who put the note into the card, but he “had no doubt they are Qingpu prisoners who knew me before my release in June 2015 from the suburban prison where I spent 23 months.”

The cards were produced at the Zheijiang Yunguang Printing factory, which is about 100 kilometres from Shanghai Qingpu prison, Tesco said.

The company, which prints cards and books for food and pharmaceutical companies, says on its website it supplies Tesco.

Two phone calls and one e-mailed request for comment to the company went unanswered after usual business hours on Sunday.

Tesco said it had a comprehensive auditing process in place.

“This supplier was independently audited as recently as last month and no evidence was found to suggest they had broken our rule banning the use of prison labour,” the spokesman said.

“If a supplier breaches these rules, we will immediately and permanently delist them.”

Mr. Humphrey and his wife said in their trial they had not thought they were doing anything illegal in their activities in China.

This content appears as provided to The Globe by the originating wire service. It has not been edited by Globe staff.

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