Skip to main content

Twitter Inc. on Tuesday missed Wall Street expectations for user growth as it faced competition from rival apps such as TikTok for people’s time, while it reported quarterly revenue in line with estimates.

The social networking site has been working to add new features such as audio chat rooms to attract users, and also rolled out improvements to its advertising capabilities to reach its goal of doubling annual revenue by 2023.

Advertising revenue was US$1.14-billion during the quarter ended Sept. 30, in line with consensus estimates.

Twitter said monetizable daily active users, its term for users who are served ads, was 211 million during the third quarter, missing analyst estimates of 212.6 million, according to IBES data from Refinitiv.

While Twitter increased its number of users outside the United States by five million from the previous quarter, its U.S. base remained flat.

The company said it saw a “modest” impact to ad revenue from privacy changes that Apple Inc. rolled out on iOS devices, which prevent advertisers from tracking users on their devices without their consent.

Investors had expected Twitter would be relatively shielded from being hurt by the changes, because most of its advertisers do not rely on highly targeted ads.

Snap and Facebook also reported third quarter revenue that missed estimates, saying the Apple privacy changes hurt their ability to target and measure digital ads.

Total revenue, which also includes money that Twitter earns from data licensing, was US$1.28-billion, also in line with Wall Street targets.

Twitter said its costs this year from hiring and investing in a new data centre will flow into next year, resulting in a mid-20-per-cent increase in total costs for 2022.

The company forecast fourth quarter revenue between US$1.5-billion to US$1.6-billion.

Be smart with your money. Get the latest investing insights delivered right to your inbox three times a week, with the Globe Investor newsletter. Sign up today.