Industry Interrupted: A podcast from The Globe and Mail

Episode 17 What's a commercial property landlord to do?

For our last episode, we're coming full circle to tackle retail from a different angle. Contrary to popular belief, e-commerce hasn't caused vacancy rates for commercial real estate (the percentage of all available units) to go up. But that doesn't mean everything's the same as it's always been for landlords.

We talk to:
  • Kyle Hulme, National leader of digital strategy for BDO Canada
  • Malcolm Silver, Real estate investor and founder of Malcolm Silver & Co. Ltd.
  • Nathan Elliott, Founder of FrontRunner Technologies
  • Kendall Barber, Co-founder of Edmonton-based luxury shoe and accessory brand Poppy Barley

Episode 16 Who’s eating up the grocery market?

Sales for traditional grocery retailers are stagnating - and if they don't figure something out soon, it'll be too late.

We talk to:
  • Garry Senecal, Chief Customer Officer at Loblaw Companies Limited
  • Joe D’Addario, Co-founder and president of Nature’s Emporium, a chain of health food stores in Southern Ontario
  • Amar Singh, Senior analyst with Kantar Consulting
  • Sylvain Charlebois, Director of the Agri-Food Analytics Lab at Dalhousie University

Episode 15 The Moneyball effect

In 2002, the Oakland As did something that no team in Major League Baseball had ever done before: They used big data to build their small-market team into the number one team in the Western division. The practice of using data in sports spread like wildfire. Fast forward to now - how is data shaping professional and amateur teams and athletes across Canada?

We talk to:
  • Matt Prefontaine, Video coach for the Winnipeg Jets
  • Neil Anderson, founder of athlete evaluation app Skillshark
  • Christopher Boucher, VP sports development, analytics & hockey ops sport analytics startup SportLogiq
  • Andy Van Neutegem, Director of performance sciences, research and innovation with Own the Podium, a non-profit organization that helps Canadian Olympians earn more medals

Episode 14 In pursuit of perfect 'glass' skin

South Korea has exported a number of trends over the past few years: K-pop music, premium phones and above all, an obsession with flawless 'glass' skin. For women across Canada, affordable and well-formulated skin care products have never been so accessible.

We talk to:
  • Elaine Shigeishi, Vice-president of Shiseido Canada
  • Alicia Yoon, Founder and CEO of Peach & Lily, a New York-based Korean skincare company
  • Priya Rao, Editor at the Glossy beauty podcast
  • Alecsandra Hancas, Director of prestige beauty client development for Canadian research company NPD Group

Episode 13 How craft beer won over Canada

The beer landscape used to be dominated by big names like Molson, Coors and Labatt. Then the first two merged, and the public developed a taste for independent craft brews. How did that happen?

We talk to:
  • Kyle Norrington, President of Labatt Breweries of Canada
  • Alicia MacDonald, Co-owner of Port Rexton Brewing Company in Port Rexton, N.L.
  • Bill MacKenzie, CEO of Wild Rose Brewery in Calgary

Episode 12 What's so great about a bed in a box?

For years, the industry told us that we needed to buy mattresses in person. But as it turns out, they were wrong.

We talk to:
  • Mike Gettis, co-founder of Endy
  • Stewart Schaefer, Chief business development officer of Sleep Country Canada
  • Joy Elena, founder of Toronto-based Sleep Envie
  • Sam Prochazka, founder of Calgary-based

Episode 11 Is it time to break up with your orthodontist?

Direct-to-consumer dentistry services like Smile Direct Club are worrying Canadian orthodontists. The fear is that consumers won't get the level of care appropriate for something as important as our teeth. The disruptors say that the fears are overblown. Who is correct?

We talk to:
  • Dr. Jeffrey Sulitzer, Chief Clinical Officer of Smile Direct Club
  • Dr. Tracey Hendler. Orthodontist at Forest Hill Orthodontics in Toronto and pre-clinical instructor of orthodontics at the University of Toronto
  • Irwin Fefergrad, Registrar of the Royal College of Dental Surgeons of Ontario

Episode 10 The case for not owning our own clothes

Across the country, the battle between retail and rental is heating up. As consumer sentiment turns away from fast fashion, clothing rental companies are betting that the desire to own our own clothes isn't as strong as we think.

We talk to:
  • Vasiliki Belegrinis, founder and CEO of Markham, Ont.-based clothing rental company Reheart
  • Doug Stevens, retail futurist and a contributor to trade publication Business of Fashion
  • Michael Solomon, author of Consumer Behavior: Buying, Having, and Being
  • You can listen to Recode's full interview with Rent the Runway CEO Jennifer Hyman here.

Episode 9 To infinity... and Beyond Meat

Veggie burgers and the like are no longer just for vegans and vegetarians. What’s behind the explosion of meatless meat? And what exactly is a 'flexetarian?'

Bonus: You can click here to see a photo of Sean enjoying his meatless meat burger. Sorry Sean.

We talk to:
  • Seth Goldman, Executive chairman of Beyond Meat
  • Michael McCain, President and CEO of Maple Leaf Foods
  • Lonie Murdock, Personal trainer, nutritional coach and founder of Eat, Train, Live, a healthy meal delivery service in Toronto

Episode 8 Let's all go to the mall!

Malls are dying across North America. Or are they? As we found out, the story is a little different in Canada.

We talk to:
  • Derek Coss, chief development officer for Ivanhoe Cambridge
  • Craig Patterson, retail analyst and founder of Canadian retail industry news publication Retail Insider
  • Jeff Hardwick, author of Mall Maker: Architect of an American Dream, a biography of Victor Gruen, the original creator of the mall
  • Tamara Szames, fashion industry analyst at NPD Group

Episode 7.5 Coming Soon: A second season of Industry Interrupted

For every established company, there's a disruptor waiting in the wings. In season 2, we're tackling everything from malls to meatless meats to beds in boxes. Listen to season two starting Oct 16.


About Industry Interrupted

For every established company there's a disruptor waiting in the wings. Meet the new generation of interrupters, the industries they’re turning on their heads and the big players who are fighting back. We'll also answer the most important question of all: What does all of this mean for us as consumers?

Industry Interrupted is presented by Sean Stanleigh. Season two of the show is produced by Ann Lang, Laura Regehr, Tara Deschamps and Stephanie Chan. Art was created by Jeanine Brito.

Learn more about Sean:
Sean Stanleigh

Sean Stanleigh is the head of The Globe Content Studio, the content marketing arm of The Globe and Mail. Read his full bio here.

Want to listen to more podcasts from The Globe and Mail? See all our shows here.

Have a question? Email the show at

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