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Decision Makers

Growing regional brewery reinvests in key technology

To scale up, but still keep priorities and costs in check, Beau’s Brewing Co. has selectively invested in top bottling technology for its small-town Ontario plant


Allowing staff to work from home pays off for answering service

New technology allows a portion of Answerplus staff to work away from the firm’s offices in Edmonton, Hamilton, Toronto and Montreal


Hearing-aid providers see opportunity as wearable tech explodes

Connect Hearing says the popularity of in-ear wearables is helping the company change the conversation about hearing loss



How an Ontario producer is thriving, thanks to greenhouse technology

In 1999, Nature Fresh Farms was a new grower that wanted to focus on technology and innovation. Today, it has achieved that goal and more.


Tech firm Jobber hits it big by thinking little – as in plumbers, painters and electricians

Edmonton firm expands global sales of software designed specifically for small service companies


Mid-sized Canadian company hedges bets by opening U.S. office

Bond Brand Loyalty wants to stay close to American decision makers


Health-care data in the cloud? Early adopter took a giant leap, and it paid off

The decision to go with the cloud may seem like a no-brainer now, but for Think Research there were pros and cons to consider back in 2010


Artificial intelligence reduces the pain of online bookkeeping

With its new level of automation keeping costs low, Bench appeals to small businesses across North America



How this manufacturer is breaking the mold to remain competitive in a legacy Industry

The last decade has been a time of profound change for Cavalier Tool and Manufacturing, a Windsor, Ont.-based company that makes high-pressure injection molds used in the automotive industry and for consumer goods.



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Salon aims to blow away the competition with e-learning

To manage rapid growth, Blo Blow Dry Bar is helping franchise partners learn operations and marketing with Docebo-enabled online courses

Demand for barn-door hardware pushes Canadian manufacturer into digital age

From a ‘throwing-darts’ system of estimating inventory, K.N. Crowder Manufacturing Inc. has slid over to a modern enterprise resource planning system

SPONSOR CONTENT How this company is changing the future of hearing aids

Digital hearing aids are a technology at the intersection of size, speed and performance. It has to be small, work without delay and be able to merge with other wireless devices, a minicomputer in the ear.

Alberta dream homes delivered with the help of Canadian technology

Jayman Homes experienced a tech turning point in 1995. By adopting Fast Management, software that streamlines purchasing and scheduling, the Calgary company could grow

App-based technology comes to the construction site

Hammer? Check. Drill? Check. Tablet? EllisDon adopts San Francisco-based Fieldwire’s app as the software serves the ‘forgotten’ people in the field

Going digital-only has boosted sports outlet theScore.com

After The Score sold its legacy TV business to Rogers, it seized the moment and pushed its app into the stratosphere. It is currently used by 3.9-million consumers monthly

‘Aha’ moment in pitch to Nike took Calgary charitable-giving firm from startup to success

Software company Benevity identified a hunger among large employers for a better system of online charitable giving

Employee-focused tech helps put Golf Town back in the swing of things

With Nudge Rewards app, the company communicates directly with employees through their smartphones


Duke of Edinburgh’s Awards takes a leap with smartphone app

Online joins outdoors as administrators of the global award modernize their educational program with digital technology

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World-class windows: Maker of huge panes of architectural glass takes outsized risk on tech

Agnora, an Ontario glass manufacturer, took a chance by upgrading to a $2-million printer. But the investment in technology has led to new business

When this AI firm needed cloud access, the major question was: one or more?

Despite the risk and expense, Rubikloud Technologies signed up for the big three. The flexibility allows it to reach large multinational retail customers who use the platform to automate day-to-day processes

SPONSOR CONTENT How big data is helping an Ontario greenhouse grow

Nature Fresh Farms is always growing – literally. Its current operations are spread over 175 acres with another 32 acres being added soon.

How artificial intelligence is transforming the recruitment process

At Monster Canada, AI underpins the firm's new smartphone app - the most convenient way to find a job

Farmers Edge puts precision tech at producer’s fingertips

At the forefront of the agricultural data revolution, this Winnipeg company aims to deliver information that farmers truly need


PointClickCare leads senior sector with ‘cloud first’ approach

When the Mississauga company started in 1999, cloud-based computing was relatively untested. Now, with tech that updates regularly, caregivers can keep up in both clinical and business spheres

Harbour Air transports its business model to coastal cities beyond B.C.

Vancouver to Seattle or Tofino: For the seaplane firm, there seems to be no end of expansion opportunities – even to the English Channel and China

An alternative to word-of-mouth advertising for small businesses

Toronto spin studio 6ix Cycle tried geo-targeting social media ads and found a 2-per-cent growth in usage as a result


What to do when your company reaches the size tipping point

Both products and operations got a technology overhaul when Toronto-based data research company Delvinia grew to 150 employees.

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A digital farmer’s market brings local foods to Ontarians

Food wholesaler Flanagan launches an online e-commerce forum designed to connect small, local food growers directly with purchasing outlets

Technology doesn’t replace a handshake

ABC Recycling, based in Burnaby, B.C., finds that, despite the technological developments in the industry, the trust needed to do business effectively requires a face-to-face approach

SPONSOR CONTENT How lighting manufacturer Lumenpulse is changing architecture

In 2006, Lumenpulse launched in Montreal with a focus on the future. They saw high-efficiency LED lights as a nanotechnology capable of much bigger things

How a Canadian tech firm with clients like MLSE landed in Europe

But Appnovation’s acquisition strategy beat the odds of failure, according to studies, so companies should know what they are getting into before pursuing M&A strategies, experts caution

Five ways companies can help employees through tech disruption

Canadian businesses are focusing their efforts on technological adaptation. But remembering employees’ physical and mental health needs is paramount


League's expansion to offering insurance was a 'bet-the-company' moment

Though it started as an access point to personal wellness services, Mike Serbinis’s company decided to add a new dimension, going up against the traditional health-insurance industry

It doesn’t matter if it’s a good idea if the timing’s not right

Company picked right moment to enter market for helping clients use the cloud.

Five challenges for mid-sized businesses, and how to cope

From cyberattacks to cash-flow concerns, here are five issues SMBs can deal with

Office willed with paper

Swamped in paperwork, Ambient needed a solution

HVAC company’s decision to go digital not only cut the time searching for answers and helped increase sales, but also freed up office space

How China partnership helps Indochino offer men’s custom suits faster

Manufacturing facilities with cutting-edge technology also produce garments for Banana Republic and Hugo Boss

How one company brainstormed a tech tool to boost sales

With two grown daughters, Marion Frankel and her husband, Mark, anticipated becoming grandparents in the near future – just not three times over in the span of five months

SPONSOR CONTENT How The Globe and Mail uses data to be more than just a newspaper

Journalism remains the core value proposition of The Globe and Mail, but like any modern, innovative business, great technology is required to deliver customers what they need: timely, engaging, relevant products.

Why Kobo didn’t focus only on the U.S., home turf of Amazon

Aside from an international e-commerce platform, being Canadian was also a plus for the e-book and e-reader retailer when seeking markets abroad.

Five ways Canadian businesses can hold their own against the giants in e-commerce

PayPal Canada president Paul Parisi offers tips on how to improve customers’ online shopping experience.

How Henry’s cameras and electronics competes with Amazon

Revamping Henry’s e-commerce site resulted in double-digit gains in mobile purchases.

The tech that bumped this small business to mid-sized

How Entripy Custom Clothing went from a one-person basement operation and is now expanding to a 50,000-square-foot facility in Oakville, Ont.

Working flat out but falling behind

Saskatoon-based Superior Cabinets undertook a major turnaround based on technologies to slash inefficiencies.

‘You can’t outspend Google,’ so smaller company Ecobee turns to other strategies

Smart-thermostat company’s focus included remote-sensor capability and flexibility around customers’ needs.

In kicking e-mail, Klick realized it had a hit product

The health marketing agency started out with a problem due to growing pains. Its solution ended up pushing it in a new direction.

Synaptive needed to decide whether to acquire a company or just license its technology

WATCH: Synaptive Medical explains how acquiring a tech company made sense for the business.

SPONSOR CONTENT Lighting company Lumenpulse uses space to build a 'living showroom' of innovation

Lumenpulse has designed an office building where interaction happens more naturally.

One big thing Corby did to improve its sales process

Though the company sells some widely recognized brands of liquors and wines, it still decided it could use a sales-tool boost.

Workaholic left 80-hour weeks, only to return to the game after a chance meeting

Paolo Kalaw started Nimbyx Ltd. after an idea at business school caught his interest.

Top five worries of mid-sized companies for 2017

Mid-sized firms are increasingly stressed, given global economic developments and the recent U.S. election. Experts suggest they stick to what they do best over the coming year.

From Nova Scotia to NASA: Canadian company’s repertoire includes space experiments

Protocase Inc. also makes servers and metal enclosures for a variety of industries.

How a Nova Scotia software firm capitalized on connections to work with Nickelodeon

Though it started with e-learning tech, Halifax-based REDspace had to grow in a hurry when it attracted the interest of Viacom Inc.

I was a 'hippy, and I didn't want a desk job'

Founder of Vancouver-based art-supply chain decided on incremental, steady growth for Opus.

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DIY logos easy to create with artificial intelligence

Logojoy aimed to create an easy-to-use website that allows customers to make choices through microservices technology

For ad agency, embracing the future comes at a cost, but it’s worth it

The ad agency industry is prone to disruption more than many sectors, as clients migrate online and embrace social media

SPONSOR CONTENT How robots can even the playing field for small business

In the fourth industrial revolution, small businesses can achieve a more even playing field with big business. That's partly because of companies like OTTO Motors, who are bringing down the barriers to deploying robotic solutions at the small business level.

Sales took off after Top Hat ignored advice and flipped its sales strategy

Classroom-tech company ended up going straight to the people using its product.

Frank and Oak’s millennial look now also for women

Having built its business through online shopping and ‘demand shaping,’ Frank + Oak decided it was big enough to take a crack at women’s wear.

Interac’s tap-and-pay launch had to be done right

The system that allows people to pay with their bank cards rolled out flash pay, facing challenges coming from many directions.

Intelex's ultimate mission: Help stop global warning

While aiding businesses to track environmental, health, safety and quality performance, Intelex hopes the collective data will contribute to addressing climate change

How to prevent Google and other tech giants from poaching your talent

‘ I feel your pain,’ says game developer Big Viking. But try being in the mobile gaming space

Breathtaking views and The Bachelorette: Rocky Mountaineer's growth strategy

A marketing push that included individual strategies for different countries put the Vancouver train-tour company on track to build its business