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As part of his annual ranking of online brokers, Globe and Mail personal finance columnist Rob Carrick asks each brokerage firm to fill out a questionnaire covering all aspects of its service for clients. This year, Globe Unlimited subscribers are invited to look at the responses that each broker sent back.

(These are excel files, best viewed on desktop or through your mobile browser)

Editor's note: The cost of buying $15,000 (U.S.) at online broker Credential Direct on the morning of Oct. 6 was $17,050. Incorrect information supplied by the firm appeared in the spreadsheet originally published Nov. 26.