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Managed Services Providers (MSP) Market Size, Current Insights and Development Trends 2023 | Top Key Players, Production Capacity Estimates, Competitive and SWOT Analysis till 2031

PRWireCenter - Thu Aug 17, 2023

Market Overview:
The latest research study on the global Managed Services Providers (MSP) market finds that the global Managed Services Providers (MSP) market reached a value of USD 248772.91 million in 2022. It’s expected that the market will achieve USD 466315.44 million by 2028, exhibiting a CAGR of 11.04% during the forecast period.
A managed service provider (MSP) delivers services, such as network, application, infrastructure and security, via ongoing and regular support and active administration on customers’ premises, in their MSP’s data center (hosting), or in a third-party data center. MSPs may deliver their own native services in conjunction with other providers’ services (for example, a security MSP providing sys admin on top of a third-party cloud IaaS). Pure-play MSPs focus on one vendor or technology, usually their own core offerings. Many MSPs include services from other types of providers. The term MSP traditionally was applied to infrastructure or device-centric types of services but has expanded to include any continuous, regular management, maintenance and support.The COVID-19 pandemic has brought many Challenges to industries around the world, especially those that rely on the inability to complete work remotely. According to the latest survey by the National Association of Manufacturers (NAM), approximately 80% of manufacturers expect the pandemic to have a financial impact on their businesses. Some major industrial companies have closed factories and considered the scope of layoffs to help contain the spread of the virus and for economic reasons. This has also led to an increase in the global unemployment rate. Especially as a labor-intensive industry, the lack of labor will greatly affect the production plan. The bankruptcy of an enterprise will definitely destroy the supply chain of the downstream market of Managed Services Providers and cause serious losses to the Managed Services Providers industry.With the spread of the coronavirus, the IT infrastructure of enterprises, governments, and educational institutions is facing increasing pressure, such as remote work, moving face-to-face meetings and classrooms to online/virtual courses. This puts more pressure on the existing infrastructure and brings more security risks. During the epidemic, the number of remote workers will increase due to the impact of isolation. All these have brought new pressure to IT and brought hidden security risks. At this time, the power management and maintenance of Managed Services Providers are of great significance. Therefore, for the Managed Services Providers industry, this is a challenge for technological upgrading and an

Opportunity for continuous development.The development of enterprise data informatizationWith the development of enterprise data informatization, most enterprises have turned to a more liquid digital infrastructure, in which multiple systems and servers are running in remote or hybrid clouds, the workforce that uses mobile devices to connect is dispersed, and departments are connected, Various APIs for customers and partners. The complexity of the IT environment has increased the demand for managed service providers.Fierce competitionThe industry is highly competitive. There are many companies operating in this industry, and companies compete for customer management and after-sales service to gain more market share. Some large multinational companies, such as IBM, Accenture, Cisco, etc., have taken advantage of their capital advantages, technical

and brand effect to preemptively occupy part of the market, thus quickly accumulating a number of loyal customers and

ening the competitive landscape. New entrants may face strong competitors in the industry. Without sufficient funds, a strong technical team and a mature operation team, it will be difficult for new entrants to gain a foothold in this market.Downstream demand growth.Businesses and government agencies around the world are shifting from testing environments to bringing more critical workloads into the cloud and computing instances. In addition, as companies increasingly adopt the Internet of Things, cloud, and big data analysis as an important part of their digital transformation strategies, the pressure on data centers is also increasing. This has promoted the growth of the custody service market.

Region Overview
In 2021, the share of the Managed Services Providers (MSP) market in United States stood at 33.2%.

Company Overview
IBM is one of the major players operating in the Managed Services Providers (MSP) market, holding a share of 6.33% in 2022.IBMInternational Business Machines Corporation (IBM) provides computer solutions. The Company offers application, technology consulting and support, process design and operations, cloud, digital workplace, and network services, as well as business resiliency, strategy, and design solutions. IBM serves clients worldwide.Accenture PLCAccenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, Accenture offers Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers.

Segmentation Overview
By type, Managed Infrastructure segment accounted for the largest share of market in 2021.Managed Data Centre A managed data center is a type of data center model that is deployed, managed, and monitored by a third-party data center service provider.Managed MobilityManaged Mobility encompasses the IT and process management services required by a company to acquire, provision, and support smartphones, tablets, and ruggedized field force devices with integrated cellular and/or wireless connectivity. Although the current market for such services is largely focused on corporate-liable devices, Managed Mobility engagements also provide a level of control to companies supporting individual liable devices, or bring your own device, accessing corporate resources and information. Managed Security Managed Security provides outsourced monitoring and management of security devices and systems. Common services include managed firewall, intrusion detection, virtual private network, vulnerability scanning and anti-viral services. Managed Security use high-availability security operation centers (either from their own facilities or from other data center providers) to provide 24/7 services designed to reduce the number of operational security personnel an enterprise needs to hire, train and retain to maintain an acceptable security posture.Managed CommunicationsManaged communications, which comprises email, unified communications and VoIP (Voice over IP), is one of the more challenging managed services.Managed Network Managed network service providers take the place of full-time IT staff or act as a supplement to an organization’s existing IT department. By working with a managed network service provider, a company is outsourcing its IT network support needs and management to a third-party provider. Service providers strive to improve daily business operations by putting network operations in the hands of licensed technicians, allowing business leaders to focus on other tasks.Managed InfrastructureManaged infrastructure services can help client companies reliably maintain various IT infrastructures and enable them to develop stably while reducing costs.Managed InformationManaged information service is to collect and manage information from one or more sources, distribute the information to one or more audiences, and maintain and manage the system for organizing and controlling information.

Application Overview
By application, the BFSI segment occupied the biggest share from 2017 to 2022.The report covers a research time span from 2018 to 2029; combines extensive quantitative analysis and exhaustive qualitative analysis; presents not only an overview of the global Managed Services Providers (MSP) market in metrics of sales, revenue, growth rate, but also a deeper dive into the segmented market by region, product type and downstream industry, showing the readers a clear and distinct picture of how the market is distributed from different perspectives. For competitive landscape, prominent players with considerable market shares are comprehensively analyzed in this report. With information regarding the concentration ratio and detailed data reflecting the market performance of each player shared, the readers can acquire a holistic view of the competitive situation and a better understanding of their competitors. As the COVID-19 takes over the world, we are continuously tracking the changes in the markets. We analyzed the impact of the pandemic in detail, along with other key factors, such as macro-economy, regional conflicts, industry related news and policies. Meanwhile, market investment scenario, technology status and developments, supply chain Challenges, among other essential research elements are all covered.Research ScopeThis report provides an overview of the global Managed Services Providers (MSP) market and analyzes the segmented market by product type, downstream industry, and region, presenting data points such as sales, revenue, growth rate, explaining the current status and future trends of the Managed Services Providers (MSP) and its sub-markets in an intuitive way.Key Companies in the global Managed Services Providers (MSP) market covered in Chapter 3:Cisco Systems Inc.Verizon Communications IncAccenture PLCCapgeminiAT&T Inc.Fujitsu LtdInfosysNokia Solutions and NetworksWipro Ltd.HCLCognizantAtosHewlett-PackardDeutsche Telekom AGDell Technologies Inc.Tata Consultancy Services LimitedIBMRackspace Inc.In Chapter 4 and Chapter 14.2, on the basis of types, the Managed Services Providers (MSP) market from 2018 to 2029 is primarily split into:Managed Data CentreManaged MobilityManaged SecurityManaged CommunicationsManaged Network In Chapter 5 and Chapter 14.3, on the basis of Downstream Industry, the Managed Services Providers (MSP) market from 2018 to 2029 covers:BFSIRetailIT & TelecomManufacturingAerospace & DefenseGeographically, the detailed analysis of consumption, revenue, market share and growth rate, historic and forecast (2018-2029) of the following regions are covered in Chapter 8 to Chapter 14:North America (United States, Canada)Europe (Germany, UK, France, Italy, Spain, Russia, Netherlands, Turkey, Switzerland, Sweden)Asia Pacific (China, Japan, South Korea, Australia, India, Indonesia, Philippines, Malaysia)Latin America (Brazil, Mexico, Argentina)Middle East & Africa (Saudi Arabia, UAE, Egypt, South Africa)Key Factors ConsideredCOVID-19Amid the COVID-19 crisis, the Managed Services Providers (MSP) market has definitely taken a hit. The report describes the market scenario during and post the pandemic in the vision of upstream raw materials, major market participants, downstream major customers, etc. Other aspects, such as changes in consumer behavior, demand, transport capacity, trade flow under COVID-19, have also been taken into consideration during the process of the research.Regional Conflict / Russia-Ukraine WarThe report also presents the impact of regional conflict on this market in an effort to aid the readers to understand how the market has been adversely influenced and how it’s going to evolve in the years to come.Challenges & OpportunitiesFactors that may help create opportunities and boost profits for market players, as well as Challenges that may restrain or even pose a threat to the development of the players, are revealed in the report, which can shed a light on strategic decisions and implementation.Chapter OutlineChapter 1 starts the report with a brief overview of the research scope, as well as the definitions of the target market and the subdivisions.Chapter 2 integrates and sketches the research findings and conclusions in a clear and explicit way.Chapter 3 presents the competitive landscape by displaying the sales, revenue, and market shares of the top players. It also profiles the major market participants with their business introductions, sales, price, revenue, gross, growth rates, etc.Chapter 4 breaks down the market by different product types and shares data correspondingly with the aim of helping the readers know how the market is distributed by type.Chapter 5 segments the market by downstream industry, with data covers sales, revenue, and growth rate tracing back to 2018.Chapter 6 is the analysis of the whole market industrial chain, ranging from upstream raw materials to downstream customers, with regional conflicts taken into consideration.Chapter 7 elaborates on market dynamics. Factors that drive, challenge, or restrain the market are all listed, together with industry news, opportunities, impacts of COVID-19, and SWOT analysis.Chapter 8 shows the breakdown data at the regional level, which enables the readers to picture the regional competitive pattern of the market and learn about the revenue, sales, and market share of all the major regions.Chapter 9-13 focus on each and every of the major region, specifically, North America, Europe, Asia Pacific, Latin America, Middle East & Africa. Sales, price, revenue, gross, gross margin, among others, will be all be presented. Chapter 14 forecasts the future trend of the market not only as a whole but also from the perspective of all segments.Years considered for this report:Historical Years: 2018-2022Base Year: 2022Estimated Year: 2023Forecast Period: 2023-2029
This Managed Services Providers (MSP) Market Research Report provides a complete analysis and insights into the market’s size, shares, revenues, various segments, drivers, trends, growth, and development, as well as its limiting factors and regional industrial presence. The goal of the market research is to obtain a complete understanding of the Analytics industry and its business potential. The Managed Services Providers (MSP) Market Report is 100 pages long and includes a comprehensive table of contents, a list of figures, tables and charts, as well as extensive analysis.

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Competitive Landscape:
The Top Key Players in the Managed Services Providers (MSP) industry are as follows:

  • Cisco Systems Inc.
  • Verizon Communications Inc
  • Accenture PLC
  • Capgemini
  • AT&T Inc.
  • Fujitsu Ltd
  • Infosys
  • Nokia Solutions and Networks
  • Wipro Ltd.
  • HCL
  • Cognizant
  • Atos
  • Hewlett-Packard
  • Deutsche Telekom AG
  • Dell Technologies Inc.
  • Tata Consultancy Services Limited
  • IBM
  • Rackspace In

and More..

These significant firms utilize a range of tactics to establish market brand identification, including product launch, merger and acquisition, acquisition, joint venture, and partnership.

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Market Segmentation:
Breakup by Product Type:

  • Managed Data Centre
  • Managed Mobility
  • Managed Security
  • Managed Communications
  • Managed Networ

Breakup by Application:

  • BFSI
  • Retail
  • IT & Telecom
  • Manufacturing
  • Aerospace & Defens

Regional Insights:
The countries section of the research includes selected market variables that drive current and future market developments. Consumption, import/export analysis, material prices, and upstream and downstream value chain analysis are some indicators utilized to estimate each country’s market position.


  • North America (US, Canada, Mexico)
  • Europe (UK, France, Germany, Spain, Italy, Central and Eastern Europe, CIS)
  • Asia Pacific (China, Japan, South Korea, ASEAN, India, Rest of Asia Pacific)
  • Latin America (Brazil, Rest of LA)
  • Middle East and Africa (Turkey, GCC, Rest of Middle East)

This section of the research provides essential insights into different geographies and, as a result, the major corporations functioning in each region.

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The epidemic is still causing tremendous disruption in industries throughout the world. We’ve been tracking the direct and indirect consequences of the COVID-19 outbreak on the Managed Services Providers (MSP) market. To Know How Covid-19 Pandemic will Impact this Industry –

Table of Contents:
With tables and figures to help analyze the global Managed Services Providers (MSP) market trends, this study provides key statistics on the state of the industry and is a valuable source of guidance and direction for companies and individuals interested in the market.

1. Market Definition and Statistical Scope
1.1 Objective of the Study
1.2 Managed Services Providers (MSP) Market Definition
1.3 Market Scope
1.3.1 Market Segmentation by Type, Downstream Industry and Marketing Channel
1.3.2 Major Geographies Covered (North America, Europe, Asia Pacific, Middle East & Africa, Latin America)
1.4 Years Considered for the Study (2018-2029)
1.5 Currency Considered (US-Dollar)
1.6 Stakeholders

2. Research Findings and Conclusion

3 Key Companies Profile
3.1 Competitive Profile
3.1.1 Global Sales and Market Share by Companies
3.1.2 Global Revenue and Market Share by Companies

4. Global Managed Services Providers (MSP) Market Segmented by Type
4.1 Global Sales, Revenue and Growth Rate by Type 2018-2023

5 Global Managed Services Providers (MSP) Market Segmented by Downstream Industry
5.1 Global Sales, Revenue and Growth Rate by Downstream Industry 2018-2023

6 Managed Services Providers (MSP) Industry Chain Analysis
6.1 Value Chain Status
6.2 Upstream Raw Material Analysis
6.3 Midstream Major Company Analysis (by Manufacturing Base, by Product Type)
6.4 Distributors/Traders
6.5 Downstream Major Customer Analysis (by Region)
6.6 Value Chain Under Regional Conflicts

7. The Development and Dynamics of Managed Services Providers (MSP) Market
7.1 Driving Factors of the Market
7.2 Factors Challenging the Market
7.3 Opportunities of the Global Market (Regions, Growing/Emerging Downstream Market Analysis)
7.4 Technology Status and Developments
7.5 Industry News
7.6 Market Investment Scenario Strategic Recommendations
7.7 COVID-19 Impact on Industry
7.8 Industry SWOT Analysis

8 Global Managed Services Providers (MSP) Market Segmented by Geography
8.1 Global Revenue and Market Share by Region 2018-2023
8.2 Global Sales and Market Share by Region 2018-2023

9 North America
9.1 North America Sales, Price, Revenue, Gross Margin and Gross Analysis from 2018-2023
9.2 North America Sales Analysis from 2018-2023
9.3 North America Import and Export from 2018-2023
9.4 North America Market by Country

10 Europe
10.1 Europe Sales, Price, Revenue, Gross Margin and Gross Analysis from 2018-2023
10.2 Europe Sales Analysis from 2018-2023
10.3 Europe Import and Export from 2018-2023
10.4 Europe Market by Country

11 Asia Pacific
12 Latin America
13 Middle East & Africa

14. Global Managed Services Providers (MSP) Market Forecast by Geography, Type, and Downstream Industry 2023-2029
14.1 Forecast of the Global Market from 2023-2029 by Region
14.2 Global Sales and Growth Rate Forecast by Type (2023-2029)
14.3 Global Sales and Growth Rate Forecast by Downstream Industry (2023-2029)
14.4 Market Forecast Under COVID-19

15 Appendix
15.1 Methodology
15.2 Research Data Source

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Key Benefits for Stakeholders:

  • The research provides a detailed quantitative analysis of key market segments, historical and current industry trends, market estimations, and market growth for the Managed Services Providers (MSP) market from 2018 to 2029.
  • The research report gives the most recent information on market drivers, challenges, and opportunities.
  • The research identifies the leading and fastest-growing regional marketplaces. It also allows stakeholders to identify the important country-level marketplaces within each area.
  • Porter’s five forces analysis supports stakeholders in measuring the influence of new entrants, competitive rivalry, supplier power, buyer power, and the possibility of replacement. It enables stakeholders to assess the amount of competition in the Managed Services Providers (MSP) business as well as its attractiveness.
  • The competitive landscape helps stakeholders understand their competitive environment and gives insight into the present positions of important companies.

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Drivers, Restrains and Research Methodology:
The research report provides an analysis of the various factors driving the market’s growth. The factors that impede market growth are fundamental because they create different curves to seize opportunities in emerging markets. Data collection and analysis for the base year were carried out using a large sample data collection module. The main research methodologies are data mining, data triangulation, including analysis of the impact of variable data on the market, and initial validation (industry experts). Separately, the data model includes a supplier positioning grid, market timeline analysis, market overview and leadership, company positioning grid, company market share analysis, metrics, top-down analysis, and supplier engagement analysis. For further information on this report, please Request a Sample Copy of “Global Managed Services Providers (MSP) Market Research Report 2023-Competitive Analysis, Status and Outlook by Type, Downstream Industry, and Geography, Forecast to 2029” Here.

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