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The question: What's the best way to remove eye makeup? I always end up either a) successfully removing the makeup, but at the expense of pulling out a few eyelashes or b) leaving my eyelashes and eyelid skin intact at the expense of having some makeup residue remaining. Is it about technique or the quality of the products?

The answer: It's a little bit of both, really. The formula of the remover you use does make a difference but the length of time you allow it to actually break down the makeup you're trying to remove is just as important. It's best to use a non-oil-based remover (unless you're dealing with waterproof makeup) applied to a cotton pad. Placing the pad over your eye and gently pressing and holding on to your lashes, give the product a good 20 to 30 seconds to work. From there, begin wiping in a downward motion to remove any remaining residue. You can also try using a cotton swab with the end soaked in remover to get at stubborn eyeliner. When it comes to choosing a formula, be sure to steer clear of anything containing sodium lauryl sulfate, as that will irritate the eyes and dry up the delicate skin around them.

Bahar Niramwalla is a celebrity makeup artist and beauty specialist on The Marilyn Dennis Show . Have a beauty question? E-mail style@globeandmail.com.

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