The airport website features a wait time dashboard for airline counters, security and U.S. customs. Consider a predeparature workout at Terminal 1′s GoodLife Fitness or a calming moment with a St. John Ambulance therapy dog.
Timesaver: Domestic and international travellers can use YYZ Express (free) to make an online reservation for security screening up to 72 hours in advance. Travellers heading to the United States can use the Mobile Passport Control app to submit customs information.
Local flavours: Restaurants by chefs Susur Lee, Lynn Crawford, Massimo Capra and Roger Mooking serve up fast casual dining. Travellers can also try hearty eats from Dirty Bird Chicken and Waffles, or tortas from Torteria San Cosme.
Accessibility: Information desks provide Aira and BlindSquare for travellers who are blind or partially sighted; LanguageLine for live remote interpreting (including for those who are deaf or hard of hearing); hearing loops; and the Hidden Disabilities Sunflower lanyard. The free MagnusCards app offers guides to airport procedures for autistic and other neurodiverse people.
Upgrade: Allways Concierge Service provides curb-to-gate escort and Plaza Premium Lounge access for $299.45 a person ($81.36 for each additional individual up to five).
Layover: Ascend from Terminal 3 into the recently renovated Sheraton Gateway Hotel, which features lobby co-working spaces, spacious rooms, an extensive fitness centre, pool and Peloton studio. The Park Here, Fly There package includes one night and eight to 15 days of parking.
Got a connecting flight or want information about another airport? We’ve got your guide to surviving Montreal (YUL), Edmonton (YEG) and Calgary (YYC), and Vancouver (YVR).