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Canada Ontario appoints Christine Elliott as first patient ombudsman

Christine Elliott had been the Progressive Conservatives’ health critic before she resigned last summer after losing the PC leadership race.

Chris Young/THE CANADIAN PRESS

Former deputy Progressive Conservative leader Christine Elliott has been appointed Ontario's first patient ombudsman.

Elliott will deal with complaints from patients and their families who have trouble navigating the health care system after she officially takes the post on July 1, 2016.

She will also issue annual reports on the government's programs such as trying to shift the emphasis from hospitals to home and community-based care.

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However, unlike the auditor general, privacy commissioner and provincial ombudsman, the patient ombudsman won't be an independent officer of the legislature and will instead report to the minister of health.

Elliott, who had been the Tories' health critic before she resigned last summer after losing the PC leadership race to Patrick Brown, calls the new position "a dream job."

She says as patient ombudsman she will respond to unresolved complaints about hospitals, community care access centres and local health integration networks.

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